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A
Rating: 5 out of 5
impec ordering and receiving
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good equipment Excellent service
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A
Rating: 5 out of 5
instructions for maintenance of the basin not translated into French, too bad
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A
Rating: 5 out of 5
Compliant, quality product. TB.
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A
Rating: 4 out of 5
Waited a little long to receive the package because one of the products was delayed.
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A
Rating: 5 out of 5
super magasin on trouve vraiment de tout livraison rapide et tres soigné ont peut faire le charcutier,le vigneron,l'apiculteur etc... a la maison.
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A
Rating: 5 out of 5
fine
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A
Rating: 4 out of 5
As for the delivery time and the quality of the product received, nothing to complain about. On the other hand, it wasn't essential to send the catalog with the order, especially as the prices are quite different from those on your site. At 60, I haven't got to the point of ordering by mail order yet, so I'll continue to buy from your site.
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Response from tompress.com
Hello, Apart from occasional promotions on the site, our prices are the same. You may have detected an error in our catalog. If you have a few moments, please let us know the references concerned by these discrepancies so that we can have them checked. Best regards.
A
Rating: 4 out of 5
The deliveryman made me lose the afternoon waiting for him (it was 6.10 pm when he came): other companies are more precise.
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A
Rating: 5 out of 5
Efficiency and quality... A few failures in the closing of the capsules ... about 5 ... nothing to worry about... See you soon.
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Response from tompress.com
Hello, I'll pass on the information to our customer service department. Best regards.
A
Rating: 4 out of 5
Delivery on time, material compliant
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A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
The machine works perfectly and seems reliable. I had a remark to make to the after-sales service, which replied immediately and in a personalized manner. Paper catalog included in the package.
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A
Rating: 5 out of 5
super fast, well packaged, excellent products: bravo
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A
Rating: 5 out of 5
Thank you for your products. They're top-notch.
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A
Rating: 5 out of 5
This is a very serious company, and it's a good thing that there are still high-quality establishments like TOMPRESS.
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A
Rating: 5 out of 5
Nothing to complain about, everything was perfect
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A
Rating: 4 out of 5
Fast, well-packaged service
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A
Rating: 5 out of 5
good product solid and flexible ideal for me
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A
Rating: 5 out of 5
product conforms, extra packaging, fast delivery on appointment
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A
Rating: 4 out of 5
The rim that receives the lid is not very straight, and the lid could do with being a little thicker.
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A
Rating: 4 out of 5
not yet used but package as expected
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
perfect as requested and fast delivery
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A
Rating: 4 out of 5
Good quality items, albeit a little pricey
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C
Rating: 5 out of 5
Durable roasting pan and long handle allows you to stay away from the fire
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A
Rating: 5 out of 5
TOMPRESS is a serious company, the various orders placed have been satisfactory, whether it be the bread mould, the pork casings to make sausages, the various kitchen items etc.... everything has satisfied us.
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A
Rating: 5 out of 5
Computer problem when ordering. Call to a correspondent. All resolved. Very good service
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A
Rating: 5 out of 5
I am very satisfied with my order. However, I would like to be able to order more if I could pay by credit card or PAYPAL. It's a shame because I'm interested in many items in your catalog. Looking forward to it, thank you.
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Response from tompress.com
Hello, I understand, perhaps you could send us the references and quantities by e-mail, we'll prepare the quotation and you can contact us to settle the order. Best regards.
A
Rating: 5 out of 5
Excellent service. A first order and really not disappointed. I will not hesitate to recommend the site. I was delivered quickly. Thank you .
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V
Rating: 1 out of 5
25.9. ordered and paid until 09.10. not delivered great performance
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Response from tompress.com
Hello, We apologize for this inconvenience, we have filed a complaint with the postal services to find out the details of this routing. Yours sincerely
A
Rating: 5 out of 5
The capsules hold up well to sterilization, even when the bottles are upside down.the problem with the choice of capsules is that they come in 26mm, 29mm and 31mm. you have to buy the right ones and have bottles with lip necks.
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A
Rating: 4 out of 5
I think Tom'Press discovered the problem thanks to my complaint. As far as the product is concerned, the pipes are too small (internal diameter 8mm), which makes it very difficult to connect to a container, and the inlet pipe is in 2 parts, which is a pity because assembly is very easy without instructions and the filtration is perfect with the finest filter.
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A
Rating: 5 out of 5
product and delivery as expected
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A
Rating: 5 out of 5
There are still some good e-commerce companies out there, and Tompress is one of them.
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A
Rating: 5 out of 5
ok ok
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A
Rating: 5 out of 5
no regrets
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Package received on time and very well packaged.
Not concerned by Customer Service.
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Not concerned by Customer Service.
A
Rating: 5 out of 5
I've been a customer for several years now, and I have nothing to complain about. I hope the company lasts a long time, because we need it.
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Response from tompress.com
Hello, Thank you very much for your message, which I'm happy to pass on to the whole team. See you soon.