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J
Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 5 stars
Reset filtersN
Rating: 5 out of 5
Fast order nothing to say
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C
Rating: 5 out of 5
Material as ordered. Delivery of goods
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L
Rating: 5 out of 5
The vegetable tray is of good quality except for the wooden slats that support the vegetables, which are very thin and some of them won't last long.
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P
Rating: 5 out of 5
Always true to your reputation. Thank you.
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E
Rating: 5 out of 5
Good satisfaction from order to delivery; good product; fast and reliable service.
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J
Rating: 5 out of 5
very satisfied
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J
Rating: 5 out of 5
Very quick and accurate order.
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M
Rating: 5 out of 5
Perfect thanks
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P
Rating: 5 out of 5
All is ok
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J
Rating: 5 out of 5
fast and despite a mistake on my part on a refernce and a call to be sure of the shipment
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S
Rating: 5 out of 5
Perfect I had to call I was very well heard and listened
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M
Rating: 5 out of 5
beautiful barrels perfect delivery
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A
Rating: 5 out of 5
Fast, order as per catalog, quality items
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A
Rating: 5 out of 5
It was just what I was looking for, thank you, and see you next time.
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M
Rating: 5 out of 5
careful packaging, fast delivery, everything perfect
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N
Rating: 5 out of 5
Super
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P
Rating: 5 out of 5
Very good products and top delivery
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I
Rating: 1 out of 5
Defective order. Tompress did not take care of my purchase. Fortunately, I collected the product from the carrier and checked it on the spot. Waiting for their reply.
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C
Rating: 5 out of 5
Thank you, I will get back to you if I order again.
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D
Rating: 5 out of 5
Sensational product and shipping. I recommend this company.
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D
Rating: 5 out of 5
As always satisfied!
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M
Rating: 1 out of 5
I did receive my parcel, but it was missing a strap and a deformed strap on one of the jars, so I had to make a complaint and I haven't heard anything since.
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Response from tompress.com
Hello Mrs. Bindler,
We have proceeded with the refund of the damaged product.
Best regards.
We have proceeded with the refund of the damaged product.
Best regards.
E
Rating: 5 out of 5
Fast, efficient service
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J
Rating: 1 out of 5
Casserole arrived slightly dented One of the handles is only half-fixed
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Response from tompress.com
Hello,
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
M
Rating: 5 out of 5
Received promptly and well packaged
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C
Rating: 5 out of 5
Satisfied with my order except that I didn't manage to check my account and the out-of-stock spices prevented me from making my 8kg of meat, which was defrosted, so I lost everything.
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F
Rating: 5 out of 5
Happy with my purchase
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J
Rating: 5 out of 5
very well
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B
Rating: 5 out of 5
VERY FAST
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A
Rating: 1 out of 5
I bought an Emile Henry bread mould for 50 euros, which arrived broken and unprotected in its packaging. I immediately sent the photos to Tompress after-sales service and despite a reminder I've had no news from their customer service for 1 week.
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Response from tompress.com
Hello and thank you.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
C
Rating: 5 out of 5
super societe
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S
Rating: 5 out of 5
Totally suitable
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M
Rating: 5 out of 5
I bought the pasta board. The size is perfect for spreading fresh pasta and ravioli for a large family. What's more, the wood is of good quality.
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P
Rating: 5 out of 5
Super good product
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M
Rating: 5 out of 5
Very fast delivery and product conforms to the description and d3 good quality.
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C
Rating: 5 out of 5
Satisfied with the product, delivery was very quick.
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N
Rating: 5 out of 5
Serious company
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C
Rating: 5 out of 5
quality products and top quality soap
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A
Rating: 5 out of 5
Very good,
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