Customer reviews of tompress.com

9,3 /10

Based on 21 387 published reviews

5 16,9k 79% 4 2 834 13% 3 706 3% 2 409 2% 1 516 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1 and 5 stars

Reset filters

PIERRE D.

Published on 07/05/2024 à 15h02 following a purchase from 18/12/2023

5/5

Translated reviews

JEAN-BAPTISTE D.

Published on 07/05/2024 à 15h02 following a purchase from 18/01/2024

Very fast and accurate shipping, perfect!

Translated reviews

GERARD G.

Published on 07/05/2024 à 15h00 following a purchase from 22/11/2023

Serious supplier, I recommend without hesitation

Translated reviews

RICHARD K.

Published on 07/05/2024 à 15h00 following a purchase from 16/01/2024

ease of choice, fast delivery, very competitive price

Translated reviews

MAISON D.

Published on 07/05/2024 à 14h57 following a purchase from 28/11/2023

nothing to redirect

Translated reviews

EARL L.

Published on 07/05/2024 à 14h56 following a purchase from 04/01/2024

no problem

Translated reviews

CATHERINE G.

Published on 07/05/2024 à 14h54 following a purchase from 11/12/2023

The vinegar tap was missing

Translated reviews

Response from tompress.com Published on 14/05/2024

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

If the product does not correspond to your order, or if a part is missing, please do not hesitate to contact our customer service team, Monday to Friday, by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.

We look forward to serving you again and providing you with a better experience.

Have a nice day.

We remain at your disposal.

Best regards.

Sylvère Dupont de Lataulade

Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE

Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com

DAMIEN F.

Published on 07/05/2024 à 14h53 following a purchase from 03/01/2024

Very good book to learn the smoking technique

Translated reviews

MURIELLE T.

Published on 07/05/2024 à 14h53 following a purchase from 29/12/2023

Fast, consistent quality

Translated reviews

DANIEL G.

Published on 07/05/2024 à 14h53 following a purchase from 22/01/2024

Very good product I recommend 100%.

Translated reviews

PATRICIA M.

Published on 07/05/2024 à 14h53 following a purchase from 12/12/2023

Not received the right basket, very disappointed.

Translated reviews

Response from tompress.com Published on 14/05/2024

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

Product inversion can sometimes occur, although this is rare.
If the product doesn't match your order, don't hesitate to contact our customer service team, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.

We look forward to serving you again and providing you with a better experience.

Have a nice day.

We remain at your disposal.

Best regards.

Sylvère Dupont de Lataulade

Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE

Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com

JEAN P.

Published on 07/05/2024 à 14h52 following a purchase from 24/11/2023

Very good

Translated reviews

ALAIN L.

Published on 07/05/2024 à 14h52 following a purchase from 23/11/2023

I had no problems so nothing to say.

Translated reviews

RICHARD M.

Published on 07/05/2024 à 14h51 following a purchase from 26/01/2024

Excellent product a little expensive but we are never disappointed

Translated reviews

POTERIE A.

Published on 07/05/2024 à 14h45 following a purchase from 12/12/2023

Still satisfied with tompress

Translated reviews

JEAN-MICHEL D.

Published on 07/05/2024 à 14h45 following a purchase from 28/12/2023

Very good quality product

Translated reviews

PATRICIA B.

Published on 07/05/2024 à 14h43 following a purchase from 18/01/2024

Parcel arrived as expected I'm delighted with my bamix very good product with a special offer which is not to be underestimated.

Translated reviews

JEAN M.

Published on 07/05/2024 à 14h43 following a purchase from 15/01/2024

Nothing to say, perfect.

Translated reviews

ANDRE L.

Published on 07/05/2024 à 14h43 following a purchase from 19/01/2024

fast preparation and delivery times . products correspond to my expectations . thank you very much

Translated reviews

EMMANUEL D.

Published on 07/05/2024 à 14h42 following a purchase from 14/12/2023

Perfect shaving

Translated reviews

JEAN-PIERRE L.

Published on 07/05/2024 à 14h39 following a purchase from 28/11/2023

Top set, thanks

Translated reviews

MARC G.

Published on 07/05/2024 à 14h38 following a purchase from 27/12/2023

It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.

Translated reviews

RUCHOFRUIT (.

Published on 07/05/2024 à 14h38 following a purchase from 19/12/2023

hassle-free ordering and delivery!

Translated reviews

MARC G.

Published on 07/05/2024 à 14h38 following a purchase from 27/12/2023

It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.

Translated reviews

MARC G.

Published on 07/05/2024 à 14h38 following a purchase from 27/12/2023

It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.

Translated reviews

FABIEN G.

Published on 07/05/2024 à 14h37 following a purchase from 09/01/2024

The salesmen found a solution to fix it quickly. Super happy! Highly recommend

Translated reviews

JACQUES L.

Published on 07/05/2024 à 14h37 following a purchase from 19/12/2023

Perfect. Just perfect.

Translated reviews

PHILIPPE M.

Published on 07/05/2024 à 14h37 following a purchase from 03/01/2024

Very satisfied

Translated reviews

MORGANE G.

Published on 07/05/2024 à 14h36 following a purchase from 08/01/2024

Quality products, fast delivery

Translated reviews

CHRISTIANE P.

Published on 07/05/2024 à 14h35 following a purchase from 12/01/2024

Very satisfied very correct delivery Very good on everything

Translated reviews

MARTINE A.

Published on 07/05/2024 à 14h35 following a purchase from 15/01/2024

Very professional

Translated reviews

GEORGES L.

Published on 07/05/2024 à 14h33 following a purchase from 08/01/2024

I am very satisfied with the seriousness and professionalism of the company Tompress and the product corresponded perfectly to my needs.

Translated reviews

FERNANDO F.

Published on 07/05/2024 à 14h32 following a purchase from 08/11/2023

Very good

Translated reviews

PIERRE M.

Published on 07/05/2024 à 14h30 following a purchase from 12/12/2023

very satisfied

Translated reviews

ANNE S.

Published on 07/05/2024 à 14h30 following a purchase from 19/12/2023

Quality device, as described, perfect delivery. I recommend it!

Translated reviews

MARIE-PIERRE V.

Published on 07/05/2024 à 14h29 following a purchase from 03/01/2024

Fast shipping, and product as described. I recommend

Translated reviews

IL E.

Published on 07/05/2024 à 14h29 following a purchase from 02/01/2024

thermometer not working. Obligation to provide proof with 2 other thermometers that the product does not work. UNPROFESSIONAL SERVICE

Translated reviews

Response from tompress.com Published on 15/05/2024

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

These verification requests are required by our manufacturer for the follow-up of your after-sales service.
Their purpose is to determine the cause of the problem as accurately as possible, and to find a solution for you as quickly as possible.

We look forward to serving you again and providing you with a better experience.

We remain at your disposal.

Yours sincerely

Tom Press

FLORENT J.

Published on 07/05/2024 à 14h28 following a purchase from 22/11/2023

Quality product Efficient service Competitive price Thank you

Translated reviews

ANNE M.

Published on 07/05/2024 à 14h24 following a purchase from 26/12/2023

We have known Tom Press for many years and are always very satisfied.

Translated reviews

JEREMY P.

Published on 07/05/2024 à 14h21 following a purchase from 26/12/2023

very well

Translated reviews