The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Hello, the offer ended a few weeks ago. Kind regards.
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Rating: 5 out of 5
Fast, good product
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast, attentive and reliable.
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Rating: 5 out of 5
Fast and reliable company
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Rating: 5 out of 5
I needed some information, so I called. The person was very kind and understanding and was able to tell me very quickly that
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Rating: 5 out of 5
Everything is perfect, fast delivery, nothing to complain about.
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Rating: 5 out of 5
Plenty of choice and fast delivery
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Rating: 5 out of 5
ALL PERFECT
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Rating: 5 out of 5
Fast delivery and products as expected.... Thank you very much.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Very professional, the order arrived safely! Thank you Tom press and transporters.
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Rating: 5 out of 5
Very fast delivery, I highly recommend this company.
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Rating: 5 out of 5
Ecological packaging with cardboard and paper Follow-up delivery with a postal service and relay point
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Rating: 1 out of 5
Cocotte very damaged, I am 67 years old and I trusted this company, more than disappointed. I can't put pictures because I don't know how to do it and I don't have anyone who can do it for me.
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Response from tompress.com
Hello, We apologize for this inconvenience. A file has been opened with our after-sales service, which is trying to offer you the best solution. It is true that with the impossibility of seeing the problem with the help of photos and that of returning the article to us, we can see no better than the gesture proposed on 28/02/2023. Yours sincerely
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Rating: 5 out of 5
fast shipping, compliant products, only downside, the packaging not very solid, otherwise RAS
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Rating: 5 out of 5
Ordering garlic manouille out of season is always risky. No disappointment, it was perfect! Thank you for your patience.
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Rating: 5 out of 5
Always perfect and just as good.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Bonjour ne change rien vous etes toujours au top
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Rating: 1 out of 5
1) The parcel was not delivered, I was notified by email of the non-delivery. I therefore went to collect it myself. 2) I phoned you to let you know and, above all, to express my dissatisfaction. I was literally told off by your receptionist, who told me that there was nothing he could do and that I'd just have to "sort it out with my letter carrier".
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Response from tompress.com
Hello, We are sorry that the delivery could not be made by the postal services on the date initially planned. Unfortunately, we do not have the power to force a delayed delivery by Colissimo and can only appeal to your understanding. We understand that you are disappointed by this response, but it was the only one we could give you in this specific case. No
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Rating: 5 out of 5
Product conforms to order
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Acheteur Vérifié
Rating: 5 out of 5
Thank you for your professionalism
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Rating: 5 out of 5
Ultra-fast
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
SHIPMENT CONFORMS TO MY ORDER
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Rating: 5 out of 5
Delivery is always of good quality.
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Rating: 5 out of 5
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Rating: 5 out of 5
impeccable telephone contact and after-sales service
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Rating: 5 out of 5
Add a wrench to the plunger to disassemble the plate for better cleaning
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
nickel delivery and good product .
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Rating: 1 out of 5
Pathetic... An order blocked for more than 2 months for a book in the process of being restocked. To limit shipping costs, the order is sent in a single shipment, even though the company has no way of knowing when it will be available again. The only way to be delivered is to cancel the order for the book... which I did after 2 months. And then, instead of just cancelling the book and shipping it back, I had to cancel the order.
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Response from tompress.com
Hello, Orders are sent out in a single shipment according to stock availability. We offer a real-time display of our stocks for each item on sale, so that you have all the information you need to make your purchase. Faced with the postponement of the reissue of this book, our advisors have offered you an alternative with a book available immediately a
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Rating: 5 out of 5
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Rating: 5 out of 5
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