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A
Rating: 5 out of 5
Great value, easy to use!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Reliable and efficient seller, products are as described. Top shipping and delivery.
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A
Rating: 5 out of 5
Fast and compliant...
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A
Rating: 5 out of 5
The team was available and responsive, and the order was compliant and of high quality.
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A
Rating: 5 out of 5
The product met my expectations perfectly, and was exactly as described. And it works great!
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A
Rating: 5 out of 5
Very good product quality and responsiveness.
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A
Rating: 5 out of 5
good quality, compliant product
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A
Rating: 5 out of 5
delivery very good, packaging very good
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A
Rating: 5 out of 5
reliable company, sells excellent products, meets its deadlines, responsive after-sales service. I recommend them.
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A
Rating: 5 out of 5
Very good, fast and efficient
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A
Rating: 5 out of 5
yes very good no remarks perfect
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A
Rating: 5 out of 5
Hello Everything was in accordance with my request.
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A
Rating: 5 out of 5
material always conforms to expectations delivery times very short I recommend this company
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A
Rating: 5 out of 5
Perfect from A to Z. Special mention for the telephone reception.
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A
Rating: 5 out of 5
always a great product
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A
Rating: 5 out of 5
Great, invoicing exclusive of VAT for shipment to Switzerland, then Swiss VAT and customs clearance tax to be paid on receipt...
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A
Rating: 5 out of 5
Perfect delivery. Everything is in order. Very responsive customer service. Always available on the phone, very friendly. I am very happy. But be careful when ordering, check that it is in stock, because I have two orders, one since January 25 and still not delivered.
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A
Rating: 5 out of 5
An instruction manual tailored to the machine (unpacking, start-up, use) would have been welcome.
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Response from tompress.com
Hello, we're sorry, but we're sending you the instructions today. Best regards.
A
Rating: 5 out of 5
Very satisfied with the welcome I received on the phone.
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A
Rating: 5 out of 5
fast and efficient
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A
Rating: 5 out of 5
Delivery is super fast.
I can't comment on the customer service as I haven't had any problems with my parcel.
I can't comment on the merchandise because it seems to be in good condition, but I haven't used it yet.
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I can't comment on the customer service as I haven't had any problems with my parcel.
I can't comment on the merchandise because it seems to be in good condition, but I haven't used it yet.
A
Rating: 5 out of 5
Conforms to my expectations... Very good order tracking... Goods very carefully packaged... Very satisfied.
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A
Rating: 5 out of 5
Great products Bravo and looking forward to seeing you
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast delivery, product meets my expectations
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
It's only a book so it's fine, we'll see when I order some of the products I'm going to need.
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A
Rating: 5 out of 5
Excellent in every way!
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A
Rating: 5 out of 5
As usual, everything went smoothly and the quality was top-notch.
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A
Rating: 5 out of 5
Products conform to my order, super fast delivery. Very satisfied with my first order, I will come back to you.
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A
Rating: 5 out of 5
good product and very good service
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V
Rating: 1 out of 5
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
V
Rating: 1 out of 5
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
Response from tompress.com
Hello, Your order n ° 194244 of 02/01/2021 has been canceled following your request of 02/03/2021. Another order n ° 474856 was placed on 02/09/2021 from our website, it left on 02/10/2021, we have not received a cancellation request for this one. We still take care of the return of your package and wait for it in our warehouses to proceed with the requested refund. Cordially.
A
Rating: 5 out of 5
High-performance machine, used 2/3 times a year. Good value for money.
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A
Rating: 5 out of 5
Carefully packaged product delivered promptly
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A
Rating: 5 out of 5
Quality material Satisfied with my purchase Fast delivery on time
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Beautiful tableware...Made in France
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A
Rating: 5 out of 5
The corer hasn't been used yet, as it's still winter.
The machine is in order, but why does it need to be tinned? I have some very old machines in my cellar that I use. They're cast-iron, they don't rust, they're not tin-plated. The photos on the Internet aren't very accurate. You can't see the quality of the screw (plastic or metal).
M.P.
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The machine is in order, but why does it need to be tinned? I have some very old machines in my cellar that I use. They're cast-iron, they don't rust, they're not tin-plated. The photos on the Internet aren't very accurate. You can't see the quality of the screw (plastic or metal).
M.P.
Response from tompress.com
Hello, Tinning is used to limit corrosion of cast iron, which is porous. The manifold and hopper are in stainless steel, the screw is in double-tinned cast iron. Best regards.
A
Rating: 5 out of 5
GREAT SITE AND VERY RESPONSIVE CUSTOMER SERVICE.
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