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C
Rating: 5 out of 5
Received on time and in good condition. I recommend.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very useful work, both for beginners and for improving smoking techniques. Respect for delivery times.
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Y
Rating: 5 out of 5
Package received very quickly and ordered material is perfect.
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R
Rating: 1 out of 5
The items arrived damaged because they were poorly protected and I have not heard from customer service...
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Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Ok
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C
Rating: 5 out of 5
Compliant object and fast delivery
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R
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast delivery and compliant material. Careful packaging. I recommend.
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J
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
R A S
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R
Rating: 5 out of 5
As usual, top-notch! It's so nice to have Tompress, a company located in a rural area of the country... and a real alternative to the usual foreign online sales juggernauts!
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S
Rating: 5 out of 5
Everything is OK, fast delivery. Package in bad condition but fortunately no breakage.
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Response from tompress.com
Hello,
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,
Customer Service
Tom Press
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Fast delivery to pickup points, quality products.
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F
Rating: 5 out of 5
Very well packaged parcel and received very quickly
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C
Rating: 5 out of 5
Excellent contact, and very satisfied with the order and delivery times. I recommend this site.
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P
Rating: 1 out of 5
Incomplete product
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Response from tompress.com
Hello,
Thank you for your message.
We confirm that the reported issue has already been resolved by our after-sales service.
Best regards,
Customer Service,
Tom Press
Thank you for your message.
We confirm that the reported issue has already been resolved by our after-sales service.
Best regards,
Customer Service,
Tom Press
V
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
good value for money
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M
Rating: 5 out of 5
At the top! Compliant with my needs Thank you
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F
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Top
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V
Rating: 5 out of 5
The order was placed without difficulty
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M
Rating: 5 out of 5
Nothing
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S
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
The entire range of products is quite satisfactory.
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B
Rating: 5 out of 5
impeccable good product good company
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P
Rating: 5 out of 5
Just as expected. Thank you
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F
Rating: 5 out of 5
corresponds exactly to what I was looking for
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D
Rating: 5 out of 5
Everything is perfect as usual
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M
Rating: 5 out of 5
There is never any problem with orders using your services.
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H
Rating: 5 out of 5
Fast and precise
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T
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Perfect
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C
Rating: 1 out of 5
Product not compliant with the description! Claim in progress! To be seen!.........
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Response from tompress.com
Hello,
Following your message, I inform you that the refund has been successfully processed.
We apologize for the inconvenience caused.
Best regards.
TOM PRESS Customer Service
Following your message, I inform you that the refund has been successfully processed.
We apologize for the inconvenience caused.
Best regards.
TOM PRESS Customer Service
S
Rating: 5 out of 5
Very competent, serious in package tracking.
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N
Rating: 5 out of 5
Nothing to complain about.
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N
Rating: 5 out of 5
Fast shipping. Received quickly. Very satisfied.
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I
Rating: 5 out of 5
Fast shipping and very well packaged and protected
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J
Rating: 5 out of 5
Very well prepared order and arrived on time
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S
Rating: 5 out of 5
fragile products arrived intact, well packaged
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