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A
Rating: 5 out of 5
Perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very responsive
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A
Rating: 5 out of 5
Very good in all areas
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
The range of utensils is perfect and the description complete. Fast delivery. PERFECT. Well done to your team.
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A
Rating: 5 out of 5
Excellent product
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A
Rating: 5 out of 5
What more can be said!!!!
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A
Rating: 5 out of 5
Big box for almost nothing inside, the only downside. Otherwise fast and careful shipment. Conforms to my order.
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A
Rating: 5 out of 5
ok contract respected
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A
Rating: 5 out of 5
Product conforms to description. Delivery on time. Very professional team, it's reassuring to know who prepared the order and the review is very interesting.
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A
Rating: 5 out of 5
I recommend you a very serious
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A
Rating: 5 out of 5
very satisfied with the order
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A
Rating: 5 out of 5
nothing to say well received
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A
Rating: 5 out of 5
Very satisfied, the customer service was top notch in informing me of the arrival of my product. Product sent very quickly after receipt. The product is a gift, so I can't give an opinion at the moment.
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A
Rating: 5 out of 5
I found these lids that I couldn't find anywhere, and at a price that isn't exaggerated. marinette
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A
Rating: 5 out of 5
smooth order prompt delivery
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A
Rating: 5 out of 5
Tip top, nothing to say, as described.
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A
Rating: 5 out of 5
VERY RESPONSIVE TO MESSAGES
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A
Rating: 5 out of 5
super rien à dire
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A
Rating: 5 out of 5
Good quality of the product ordered, corresponding well to my expectations.
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A
Rating: 5 out of 5
r.a.s. good product and fast service
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A
Rating: 5 out of 5
Product, conform, but the transport, it but a notice of passage even when there are people in the house a little too bad.
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A
Rating: 5 out of 5
Top value for money.
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A
Rating: 5 out of 5
Delivery arrived on time. Item in good condition and well packaged.
Conforms to specifications. Good working order.
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Conforms to specifications. Good working order.
A
Rating: 5 out of 5
Never seen anything like it.
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V
Rating: 5 out of 5
Order arrived from France within a few days, safely packed and matching the online catalogue description. And congratulations to Tompress for 'beating Brexit'. I will order again. Just to note that there remains an issue on the card payment screen that prevents some browsers from entering card details (previously reported in December 2020).
A
Rating: 5 out of 5
Product conforms to order.
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A
Rating: 5 out of 5
As usual, perfect in every way.....(long-time customer). Thank you. C.Chaplain.
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A
Rating: 1 out of 5
Nothing received, parcel lost
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Response from tompress.com
Hello, the tracking does not move since the departure of the package, we have opened a complaint with the postal services. Best regards.
A
Rating: 5 out of 5
One word: quality
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A
Rating: 5 out of 5
Pushing chamber that does its job, beautiful brioche and bread
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A
Rating: 5 out of 5
I wasn't informed that my order was on hold (a grid was missing and wouldn't arrive until October), so I contacted customer service who quickly found a solution. The tracking was perfect, but if I hadn't seen that my order was on hold (for 15 days already), I wouldn't have been contacted and would never have received my order in time for my husband's birthday. Otherwise great.
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A
Rating: 5 out of 5
Compliant product and fast delivery
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A
Rating: 1 out of 5
Product never received, amount deducted Catastrophic
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Response from tompress.com
Hello, We have received your message, the article is not yet in stock, would you like to change to a model available immediately? Best regards.
V
Rating: 5 out of 5
very good, thank you
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A
Rating: 1 out of 5
I ordered in September. Here we are in January of the following year, and I STILL HAVE NOT RECEIVED ANYTHING AND YOU HAVE NOT GIVEN ME THE SLIGHTEST NEWS Furthermore, it is obviously too complicated for you to send even a word of apology for making your customers wait like this. I am furious at your company's deplorable level of service. 0 follow-up, 0 service.
0 points.
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0 points.
Response from tompress.com
Hello, We apologize for the inconvenience. We are making enquiries to find out what happened when the parcel was sent. Best regards.
A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Everything was ok from order to delivery
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A
Rating: 5 out of 5
Merchandise and advice, nickel
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A
Rating: 1 out of 5
Products received completely damaged
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Response from tompress.com
Hello, the after-sales service has taken the necessary steps following the transport breakage and the reimbursement is in progress. Yours sincerely