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M
Rating: 5 out of 5
Great service.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 5 stars
Reset filtersR
Rating: 5 out of 5
In line with what I wanted. Good material
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M
Rating: 5 out of 5
Very happy, excellent plancha, unbeatable price, French quality. And super fast delivery. A thousand thanks
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C
Rating: 5 out of 5
exactly corresponds to what I ordered! Thank you!
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S
Rating: 5 out of 5
Very good, beautiful products at sweet prices
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C
Rating: 5 out of 5
top.
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R
Rating: 5 out of 5
Perfect delivery
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D
Rating: 5 out of 5
fast delivery. package well packaged.
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L
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
I have gone through these three books on cured products, charcuterie, etc. They are full of varied and appetizing recipes. The recipes are simple to make. I have already prepared a recipe inspired by these books: The delicious sausage cake.
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G
Rating: 5 out of 5
In accordance with the order
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F
Rating: 5 out of 5
Excellent
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B
Rating: 5 out of 5
Very well, thank you very much
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G
Rating: 5 out of 5
The package arrived open but after checking it was complete and in good condition
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Y
Rating: 5 out of 5
Package received in excellent condition with products that meet our expectations, beautiful quality.
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F
Rating: 5 out of 5
Satisfied with the service and the purchased material
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J
Rating: 5 out of 5
Well received. Practical device. Very reasonable delivery times. Competitive prices compared to more well-known sites offering the same equipment.
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A
Rating: 1 out of 5
Hello, I was very disappointed with the services provided. I ordered mushroom knives in October, it was specified that it could take up to 4 weeks before being delivered, so no worries, I wanted them for Christmas. After a month, no news, I wasn't kept informed, I called to find out what was going on, I was told it was normal that I would receive them soon, and that I would be kept informed by email, but as we approached Christmas, still nothing (so 2 months later), still not kept informed. I called back, of course, they would not arrive for Christmas... January, still nothing... I finally received them in January, 3 months later. I mainly wanted to be informed about the progress of things, I can understand that it can take time (even though it was stated 4 weeks at most), but having to fish for information was quite annoying, especially when you feel like you are bothering the customer service people. Moreover, one of the knives was damaged by glass which made a hole on both sides, I do not want another one or a refund, I just wanted to specify this to you.
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Response from tompress.com
Hello,
Thank you for your feedback.
We sincerely apologize for the delay and the lack of information during the follow-up of your order.
We take your comment regarding the damaged knife into account and thank you for bringing it to our attention. Our after-sales service is here to respond to this type of situation and ensure that your future orders go smoothly.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We sincerely apologize for the delay and the lack of information during the follow-up of your order.
We take your comment regarding the damaged knife into account and thank you for bringing it to our attention. Our after-sales service is here to respond to this type of situation and ensure that your future orders go smoothly.
Best regards,
Customer Service
Tom Press
T
Rating: 5 out of 5
At the top
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G
Rating: 5 out of 5
Nothing. Good products, fast delivery.
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J
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good site I recommend
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C
Rating: 5 out of 5
Fast and well-packaged delivery
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V
Rating: 5 out of 5
Order shipped very quickly and product of very good quality
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H
Rating: 5 out of 5
Very very good
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B
Rating: 5 out of 5
order compliant and respect for the delivery time
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C
Rating: 5 out of 5
compliant product, fast delivery and careful packaging
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J
Rating: 1 out of 5
The integrated visor on the helmet is difficult to handle because it rubs everywhere. Moreover, it interferes with prescription glasses. The idea is appealing but the design and execution are lamentable. I regret buying this helmet.
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B
Rating: 5 out of 5
Quality is on point.
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C
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Perfect as usual
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P
Rating: 5 out of 5
Super serious
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O
Rating: 5 out of 5
super, received within 24 hours very satisfied thank you
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L
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
very beautiful product
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F
Rating: 5 out of 5
Fast shipping
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P
Rating: 5 out of 5
Good product
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L
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
Very good product, received quickly.
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E
Rating: 5 out of 5
Very good relationship with customer service. Good experience!
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