The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I called your company on the phone because I had made a mistake in my writing, and I was met by a remarkably friendly person. My mistake was immediately rectified, and it's a pleasure to deal with people like that. When it comes to delivery times and delivery respected very serious house, to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
super happy with my purchase thank you
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Acheteur Vérifié
Rating: 5 out of 5
nothing to say ..a little long due to a stock shortage ...apart from that, perfect...
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Acheteur Vérifié
Rating: 5 out of 5
We are delighted with our purchase, the shipment was super fast, package well protected. The plancha complies with the description. We've already used it, and it's perfect. Everything you need for a great summer.
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Acheteur Vérifié
Rating: 5 out of 5
No problem at all
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Acheteur Vérifié
Rating: 5 out of 5
Great product!
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Acheteur Vérifié
Rating: 5 out of 5
Fine
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Acheteur Vérifié
Rating: 5 out of 5
Excellent. Received very quickly and well packaged.
Would recommend
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Acheteur Vérifié
Rating: 5 out of 5
Product meets my expectations. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with my order Meets my expectations Package very well packed Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
No comment...
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Acheteur Vérifié
Rating: 5 out of 5
Extremely fast delivery, very well packaged product (smoker). Contact with customer service was cordial and concise. I recommend without reservation.
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Acheteur Vérifié
Rating: 5 out of 5
very well
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Acheteur Vérifié
Rating: 5 out of 5
the merchandise is conform and of excellent quality. The delivery was on time and perfect.
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Verifizierter Käufer
Rating: 5 out of 5
Everything perfect, highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery and product as described. Great.
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Verifizierter Käufer
Rating: 5 out of 5
Fast, even across national borders, best goods, good, appropriate packaging.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent choice for a small hobby farm.
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Compratore Verificato
Rating: 1 out of 5
you are a disaster! you send broken goods without checking and expect the customer to bear the cost of reshipment because it's broken?!?! it doesn't end there
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Acheteur Vérifié
Rating: 5 out of 5
No problem at all
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Acheteur Vérifié
Rating: 5 out of 5
Great service!
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say as expected
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Acheteur Vérifié
Rating: 5 out of 5
From order to delivery, everything was perfect. The mould is perfect for making homemade bread.
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Compratore Verificato
Rating: 5 out of 5
Perfect product, just what I was looking for! I await the arrival of the intermediate size.
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Acheteur Vérifié
Rating: 5 out of 5
I have received my bags but I have not yet received my first order with spices which was made before the bags ????
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Response from tompress.com
Hello, Your parcel has been waiting for you at the chosen relay point since 25/06. I will send you the tracking email. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
Delivery and equipment as proposed
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Acheteur Vérifié
Rating: 5 out of 5
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
I knew you when you had a store in Lyon. It's a shame it no longer exists, but you were always there for the Internet.
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Acheteur Vérifié
Rating: 5 out of 5
Completely satisfied delivery faster than expected and well packaged product
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Compratore Verificato
Rating: 1 out of 5
As far as I am concerned you are unreliable with zero seriousness! You sent me a broken vinegar pot as pictured and it did not break in transit but was shipped already in that condition!!! You also expect the customer to pay for the shipping!!! It does not end here not so much for the money but I will report you on all forums and to the consumer association!
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Response from tompress.com
Good morning, we are sorry that the item arrived damaged and have offered you a refund by calculating the extent of the damage. For the return, however, it is specified in the General Conditions of Sale that the return is always the responsibility of the customer. We are available for any other needs. CUSTOMER SERVICE TOMPRESS ITALIA
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Acheteur Vérifié
Rating: 5 out of 5
Fast shipping and delivery
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Acheteur Vérifié
Rating: 1 out of 5
Undelivered
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Response from tompress.com
Hello, The parcel is being returned to sender because Chronopost has reported an anomaly identified on the postal code or recipient's address. As soon as we receive the return, the refund will be processed. Best regards.
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