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A
Rating: 5 out of 5
Nothing to say, Tompress always performs well
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
It's a shame the grids and charcuterie book aren't available.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Carefree....
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A
Rating: 5 out of 5
Excellent everything I needed, arrived promptly well packaged and this book on fermentation a nugget.
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A
Rating: 5 out of 5
Very good product quality
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A
Rating: 5 out of 5
Equipment as I expected, with a little time to adapt as my smoker is not up to standard (barrel). Top smoked trout
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A
Rating: 5 out of 5
Perfect as usual
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A
Rating: 5 out of 5
Super quality, economical product
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A
Rating: 5 out of 5
Fast and as described
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A
Rating: 5 out of 5
Very well-designed website, large selection of products at prices as good as those on major retailers, and impeccable delivery What else?
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A
Rating: 5 out of 5
Very good, material arrived intact.
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A
Rating: 5 out of 5
Order arrived on time, well packaged.
The material seems solid but has not yet been used, so I'll have to wait and see.
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The material seems solid but has not yet been used, so I'll have to wait and see.
A
Rating: 1 out of 5
I can't evaluate the service as I still haven't received my order.
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Response from tompress.com
Hello, The carrier is waiting for your confirmation to make an appointment and deliver your order. I'll put you in touch. Best regards.
A
Rating: 5 out of 5
The product initially ordered was not available (out of stock). After calling me to let me know, the person found another product available that works perfectly. Thanks for the good advice.
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A
Rating: 5 out of 5
Always very good thanks
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
As always, never disappointed
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A
Rating: 5 out of 5
I have nothing to say because I was satisfied overall.
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A
Rating: 5 out of 5
Very good product.
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A
Rating: 5 out of 5
long delay because out of stock but kept informed. All OK
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A
Rating: 5 out of 5
Everything was perfect and the fish was well smoked.
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A
Rating: 5 out of 5
order +delivery very fast bravo i will return
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A
Rating: 5 out of 5
Many interesting, high-quality products and utensils at reasonable prices
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A
Rating: 5 out of 5
very good service delivery goods as per catalog nothing to say
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A
Rating: 5 out of 5
Very well in accordance with my request
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A
Rating: 5 out of 5
no star for customer service not used for this order
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A
Rating: 5 out of 5
Fast delivery, well packaged and protected product
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A
Rating: 5 out of 5
SMALL CONSUMER BUT NEVER DISAPPOINTED
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V
Rating: 1 out of 5
A long time ago, I ordered a meat drying cabinet from Tompress. On the first delivery, the cabinet was damaged and the delivery company took it back. On the same day I sent the photos and notification to Tompress, asking when the next delivery would arrive. I received neither an e-mail nor a message. Information and customer service is the top priority in my company
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Response from tompress.com
Hello, sorry, we have actually resumed production of a closet, we should receive it by the end of the week. Once shipped, we will inform you about the departure and the link to track the package. Best regards
A
Rating: 5 out of 5
Super I recommend the products are very good thank you
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A
Rating: 5 out of 5
Quality products, I've never been disappointed. For the first time I didn't receive the right order, but the top customer service made sure that everything was back in order very quickly.merci a toute l'équipe Tom presse.passer de bonnes fêtes de fin d'année
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Response from tompress.com
Hello, Thank you for your understanding. Once again, our apologies. Happy holidays to you too. Best regards.
A
Rating: 5 out of 5
NO PROBLEMS WITH CUSTOMER SERVICE. EVERYTHING IS OK
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A
Rating: 5 out of 5
Fast and professional
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A
Rating: 5 out of 5
Customer service attentive to any queries about the instruments sold, fast and careful delivery: everything is perfect.
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A
Rating: 5 out of 5
Just as I expected. Thank you.
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A
Rating: 5 out of 5
Top service for express delivery, nothing to complain about.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Hello, nothing to complain about, perfect
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A
Rating: 1 out of 5
Still not received
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Response from tompress.com
Hello, We have opened a claim with the carrier in order to know the details of its routing. Best regards.