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A
Rating: 5 out of 5
very pro
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
no comment
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C
Rating: 1 out of 5
The product arrived folded. The book never arrived
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Response from tompress.com
Good morning, we apologize for the defect found in the product. If it has not yet been 14 days since we received the package, you may contact us at [email protected] to consider a replacement. We remain at your disposal. Sincerely, CUSTOMER SERVICE TOM PRESS ITALY
A
Rating: 5 out of 5
PARCEL RECEIVED PROMPTLY
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A
Rating: 5 out of 5
Just as planned
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V
Rating: 5 out of 5
Very good device. Short delivery time
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A
Rating: 5 out of 5
Item arrived within 24 hours of ordering good quality nothing to complain about
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A
Rating: 5 out of 5
very fast delivery material corresponds well to my order a lot of choice i will order from you again
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A
Rating: 5 out of 5
Material as expected Very good
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A
Rating: 5 out of 5
Nothing to say, immediate order and delivery, I didn't need customer service, and in theory that should always be the case.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
We are happy with our order
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A
Rating: 5 out of 5
Fast delivery of good product.
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A
Rating: 5 out of 5
Tip Top
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A
Rating: 5 out of 5
The delivery time was very good, and what's more, it was sent by post (the others don't know my address and I have to go out of my way ...). Customer service was very reactive and sent me a real instruction manual. Satisfied customer
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A
Rating: 5 out of 5
Well done for your efficient handling of orders
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A
Rating: 5 out of 5
fast delivery very good product.
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A
Rating: 5 out of 5
VERY GOOD PRODUCT AS I WANTED
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A
Rating: 5 out of 5
fast delivery nothing broken To improve I would say adapt the size of the box to the container to have less paper to put inside.
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A
Rating: 5 out of 5
Hello Packaged better ok thank you
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A
Rating: 5 out of 5
Clear website. Fast delivery.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Product conforms to my expectations. Already used. Nothing to say.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Fast, well packaged.
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V
Rating: 5 out of 5
very helpful staff, good quality product and delivery very quick. Good all round service and product.
V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
You have a lot of products I would say professional for all needs.Accurate in shipping time.
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A
Rating: 5 out of 5
Very good service.
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A
Rating: 5 out of 5
Always satisfied with Tompress.
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A
Rating: 5 out of 5
No problem at all. Fast and careful shipping. Purchase as described
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A
Rating: 5 out of 5
nothing to report, perfect service.
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A
Rating: 5 out of 5
Just a small concern: the package arrived complete but torn, it was undoubtedly not adapted to the weight and composition of the product (very mobile pegs in the package that ended up tearing it)/A small instruction manual and instructions for use would have been welcome.
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Response from tompress.com
Hello, We apologize for the inconvenience. We have taken your comment into account. Best regards.
A
Rating: 5 out of 5
I order regularly from you and the service is perfect. One small drawback: the catalog enclosed with each shipment is like paper thrown away; I never read it, when I'm looking for a product I go directly to the site.
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Response from tompress.com
Hello, Your request has been taken into account, the catalog will no longer be attached to your packages. Best regards.
A
Rating: 5 out of 5
Fast order processing and correct receipt. Very good.
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A
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
Top service
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