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A
Rating: 5 out of 5
product lives up to expectations (only drawback: the feet are too short)
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 581 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Ras everything was fine
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A
Rating: 5 out of 5
1st order completely satisfactory Fast delivery, very good packaging and very good communication of the order steps.
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V
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
very practical for medium quantities
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A
Rating: 5 out of 5
Fast, impeccable transaction. Thank you
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A
Rating: 5 out of 5
customer service available and attentive to customer needs
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A
Rating: 5 out of 5
Perfect. Nice catalog.
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A
Rating: 5 out of 5
deadlines met and merchandise as described
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A
Rating: 1 out of 5
We are December 06, 2018 and my order of 13/11/2018 with the correct references has still not been delivered (Beech sawdust for smoking 0.75 2.5 mm) ... Received on 15/11/2018 a package not corresponding to my order, returned on 19/11/218 at the request of tompress (received at SAV Tompress 21/11/2018) and since no news despite my reminders
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Response from tompress.com
Hello, Our apologies, your case is being processed, the after-sales service will take care of it as soon as possible. Best regards.
A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
I am very happy with the product
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
Very fast, well packaged, perfect Congratulations.
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A
Rating: 5 out of 5
item in very good condition and perfect delivery
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A
Rating: 5 out of 5
Always impeccable, compliant and fast.
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A
Rating: 5 out of 5
arrived just in time, thank you
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A
Rating: 5 out of 5
I would have liked to be able to buy the special berry grid at the same time, but I couldn't, and the size of the grid delivered was not indicated in the description...
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A
Rating: 5 out of 5
Very Good
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A
Rating: 5 out of 5
very good not used customer service
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A
Rating: 5 out of 5
Excellent. Always very satisfied with the site and the products offered. Fast order dispatch.
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A
Rating: 5 out of 5
RAS As usual
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A
Rating: 5 out of 5
Hello, the product is exactly what I expected.
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A
Rating: 5 out of 5
Product fully complies with my expectations, very well packaged, and fast delivery. 20/20
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A
Rating: 5 out of 5
Always satisfied with products purchased from Tom press.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
The merchandise met my expectations. VERY GOOD customer service on the phone. Delivery was delayed (yellow vests???).
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A
Rating: 5 out of 5
good product, fast delivery
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A
Rating: 5 out of 5
We live in Belle-Ile - en - mer and we appreciate being able to easily renew our stock of bags.
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A
Rating: 5 out of 5
The product corresponds to my expectations.
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A
Rating: 5 out of 5
satisfied as always
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A
Rating: 5 out of 5
I warmly recommend your site, your products are of high quality, the delivery fast and the packages well done, and your personal touch with advice on use, explanations and recipes. Thank you and see you soon.
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A
Rating: 5 out of 5
Fast, clear response to inquiry. Good packaging, fast delivery, easy-to-use equipment. What more can you ask for?
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A
Rating: 5 out of 5
don't change anything
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A
Rating: 5 out of 5
Scanpan is an excellent brand that lasts. A vast choice in your catalog. Fast, impeccable delivery
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A
Rating: 5 out of 5
Very good products and very good telephone service.
Order with your eyes closed
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Order with your eyes closed
A
Rating: 5 out of 5
Perfect in every way. Fast delivery. Very pleasant reception. Perfect merchandise.
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A
Rating: 5 out of 5
Very good follow-up and fast too
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A
Rating: 5 out of 5
Good value for money and a beautiful catalog to boot: we'll be back.
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A
Rating: 5 out of 5
I am very satisfied with the food I ordered from tompress".
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Response from tompress.com
la qualité