The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
We are sorry to hear that the removable silicone spout did not meet your satisfaction.
We place great importance on the quality of our products and would have liked to discuss with you to understand the problem encountered and offer you an appropriate solution.
Please do not hesitate to contact our customer service to report any difficulties with a received item. Our team is at your disposal to assist you and find the best solution.
Best regards,
The Tom Press team
A
ANITA P.
Rating: 5 out of 5
following a purchase from 21/05/2026
Well received well packaged
Translated reviews
J
jean francois G.
Rating: 5 out of 5
following a purchase from 20/05/2026
super supplier to recommend
Translated reviews
C
Catherine B.
Rating: 5 out of 5
following a purchase from 20/05/2026
Nothing to say about the quality of the product, nor about the quick delivery times, correct prices. The only downside is that the edge of the package, which is secured with tape, was damaged and the red handle of the paella dish was scratched. The handles could have been protected by a light cardboard before being slipped into the shipping packaging, I did not want to refuse the package. Thank you.
Translated reviews
J
Jacqueline R.
Rating: 1 out of 5
following a purchase from 05/05/2026
The indicated dimensions do not match the mandoline.
Translated reviews
Response from tompress.com
Hello,
We are sorry to learn that the dimensions of the mandoline do not meet your expectations.
The dimensions indicated in the product sheet correspond to the characteristics of the item, but we understand that they may not have suited your use.
However, we would have liked to be able to discuss with you to verify together the information of your order and assist you in finding a solution.
Please do not hesitate to contact our customer service to report any issues encountered with a received item. Our team is at your disposal to help you.
Best regards,
The Tom Press team
F
frank R.
Rating: 5 out of 5
following a purchase from 19/05/2026
I have received my knives for the chopper finally, big issue with Colissimo, delivery scheduled for Friday, Saturday late afternoon nothing, I check the package tracking and they tell me delivery Wednesday, the problem is that I had fresh meat Thursday so 7 days have passed, well the meat goes to the trash, thanks to the post.
Translated reviews
H
Hubert B.
Rating: 5 out of 5
following a purchase from 19/05/2026
very good
Translated reviews
We use cookies for audience measurement and improving user experience.