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B
Rating: 5 out of 5
fast delivery, device not tested yet.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3, 4 and 5 stars
Reset filtersR
Rating: 5 out of 5
Completely in line with my expectations
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F
Rating: 4 out of 5
in line with my expectations
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Response from tompress.com
Hello,
Thank you for your feedback.
We are delighted that the product meets your expectations.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are delighted that the product meets your expectations.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
It's always perfect.
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P
Rating: 5 out of 5
Very good.
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D
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Everything is in order.
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E
Rating: 5 out of 5
Never disappointed Packaging and delivery top Quality products
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G
Rating: 5 out of 5
Very good service
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L
Rating: 3 out of 5
Correct, delivered on time
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Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that your order was delivered on time.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are pleased that your order was delivered on time.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
J
Rating: 5 out of 5
Well received the package within the expected timeframe.
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J
Rating: 5 out of 5
Very well.
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H
Rating: 2 out of 5
Hello, The order could not be fully honored despite the fact that the site showed the promotional items in stock at the time of validation. At this time, I believe that an almost instantaneous update of the site should be possible. The stainless steel pot arrived dented.... Too bad, because the offers were enticing.
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Response from tompress.com
Hello,
Thank you for your feedback and your order.
Regarding the clearance items, they are offered within the limits of available stock. Unfortunately, it can happen that the stock is sold out very quickly, sometimes simultaneously between the validation of the order and its logistical handling.
We are doing our best to improve the update of availability.
For the damaged pot that arrived, we invite you to send us a photo of the received product so that our customer service can process your request as soon as possible.
Best regards,
Customer Service
Tom Press
Thank you for your feedback and your order.
Regarding the clearance items, they are offered within the limits of available stock. Unfortunately, it can happen that the stock is sold out very quickly, sometimes simultaneously between the validation of the order and its logistical handling.
We are doing our best to improve the update of availability.
For the damaged pot that arrived, we invite you to send us a photo of the received product so that our customer service can process your request as soon as possible.
Best regards,
Customer Service
Tom Press
Y
Rating: 5 out of 5
Received on time Well packaged 100mm opening jam jars that allow pouring the jam without spilling on the edges The price of the jars and lids is very very interesting
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G
Rating: 5 out of 5
perfect meets my expectations
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R
Rating: 4 out of 5
Very good service
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Response from tompress.com
Hello,
Thank you for your feedback.
We are delighted that our service has satisfied you.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are delighted that our service has satisfied you.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
J
Rating: 4 out of 5
perfect!
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Response from tompress.com
Hello,
Thank you for your feedback.
We look forward to assisting you with your next order.
Best regards,
Customer Service,
Tom Press
Thank you for your feedback.
We look forward to assisting you with your next order.
Best regards,
Customer Service,
Tom Press
A
Rating: 4 out of 5
Exactly the desired product
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Response from tompress.com
Hello,
We are delighted that the product perfectly meets your expectations.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
We are delighted that the product perfectly meets your expectations.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
F
Rating: 5 out of 5
Meets my expectations. Thank you!!
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M
Rating: 5 out of 5
Very good product. Fast shipping and very well packaged.
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C
Rating: 5 out of 5
Perfect product quality and price and very fast delivery
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M
Rating: 5 out of 5
excellent purchase completely satisfied.
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E
Rating: 5 out of 5
Nickel fast delivery good product
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E
Rating: 5 out of 5
Perfect!
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G
Rating: 5 out of 5
Excellent responsiveness. Product delivered in 3 days.
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L
Rating: 5 out of 5
Very well perfect
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V
Rating: 5 out of 5
Unfortunately, a product that I had selected (and paid for) could not be shipped to me: supposedly someone ordered it faster than I did! As for the Buyer pan, it is slightly deformed surely after a fall or a shock and I was not informed about it…
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E
Rating: 5 out of 5
very good product, received quickly
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M
Rating: 5 out of 5
10/10
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P
Rating: 5 out of 5
Everything is exactly as expected, I am very satisfied with my purchase! :)
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R
Rating: 5 out of 5
Bought a stainless steel Agnelli pan that has already been used. I am completely satisfied with the quality, the performance, the price (on sale), and the delivery.
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F
Rating: 5 out of 5
Perfect. Careful packaging, fast shipping, quality Le Creuset molds (like all Le Creuset products).
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E
Rating: 5 out of 5
Very fast delivery thank you
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
super as usual, impeccable delivery with a little less craft paper it would be two impeccable.
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C
Rating: 4 out of 5
no problem and fast delivery
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Response from tompress.com
Hello,
We are pleased that your order went well and that the delivery was fast.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
We are pleased that your order went well and that the delivery was fast.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Azerty
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S
Rating: 5 out of 5
Fast package reception. Package conforms with a book as a gift. Thank you
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A
Rating: 5 out of 5
very well
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C
Rating: 5 out of 5
Perfect
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