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Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Fast shipping
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Rating: 5 out of 5
very good service the machines very well packed congratulations to all your team
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Rating: 4 out of 5
Speed of delivery
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Rating: 5 out of 5
Very good telephone reception and quick dispatch of my order.
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Rating: 4 out of 5
The items sold are not detailed enough, especially the accessories.
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Rating: 5 out of 5
Product quality
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Rating: 5 out of 5
choice, ease of ordering, fast delivery
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Rating: 5 out of 5
Excellent material, just as we expected. Fast delivery. Perfect
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Rating: 5 out of 5
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Rating: 5 out of 5
Product quality, very fast delivery
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Rating: 5 out of 5
Fast and efficient
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Rating: 5 out of 5
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Rating: 5 out of 5
the calendar is missing cordially jcdat
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Response from tompress.com
Hello, the offer ended a few weeks ago. Kind regards.
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Rating: 5 out of 5
Fast, good product
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Rating: 5 out of 5
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Rating: 2 out of 5
Hello, First of all, I ordered a 12 cm diameter frying pan which gave me complete satisfaction. Secondly, I ordered a 24 cm diameter frying pan, which is unusable on an electric hotplate, because the bottom is not perfectly flat. It would be better suited to a gas hob.
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Response from tompress.com
Hello, the frying pan you ordered is compatible with all burners except induction, with a gradual increase in power. Perhaps this is the case for you? Our after-sales service has been informed of your dissatisfaction and is awaiting further information under reference 30455. Please provide them with the necessary information to continue the process. Yours sincerely
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Rating: 5 out of 5
Fast, attentive and reliable.
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Rating: 4 out of 5
Top products Slow shipping
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Rating: 5 out of 5
Fast and reliable company
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Rating: 5 out of 5
I needed some information, so I called. The person was very kind and understanding and was able to tell me very quickly that
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Rating: 5 out of 5
Everything is perfect, fast delivery, nothing to complain about.
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Rating: 5 out of 5
Plenty of choice and fast delivery
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Rating: 5 out of 5
ALL PERFECT
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Rating: 5 out of 5
Fast delivery and products as expected.... Thank you very much.
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Rating: 5 out of 5
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Rating: 5 out of 5
Very professional, the order arrived safely! Thank you Tom press and transporters.
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Rating: 4 out of 5
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Rating: 5 out of 5
Very fast delivery, I highly recommend this company.
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Rating: 5 out of 5
Ecological packaging with cardboard and paper Follow-up delivery with a postal service and relay point
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Rating: 5 out of 5
fast shipping, compliant products, only downside, the packaging not very solid, otherwise RAS
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Rating: 2 out of 5
Improved delivery times
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Rating: 5 out of 5
Ordering garlic manouille out of season is always risky. No disappointment, it was perfect! Thank you for your patience.
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Rating: 2 out of 5
warn by email of the difficulty to obtain the ordered material (subcontracting). + Waiting more than 5 months is very long. thank you
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Response from tompress.com
Hello, It is true that the restocking of this reference has been postponed in production and that the planned lead time has had to be extended. We apologize for this. We thank you for your understanding and for your confidence in us despite this delay. Sincerely yours.
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Rating: 5 out of 5
Always perfect and just as good.
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