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A
Rating: 4 out of 5
problem on order, fast resolution.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 400 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3, 4 and 5 stars
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Rating: 3 out of 5
Item arrived broken despite very good packaging. Very quick response from customer service to refund the order.
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A
Rating: 3 out of 5
They put a lot of advertising in the box, the combs are expensive but the quality is decent.
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A
Rating: 5 out of 5
It's Top and well protected. Stores well in the box.
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A
Rating: 5 out of 5
The responsiveness of the after-sales service to my request for information was flawless.
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A
Rating: 5 out of 5
Fast service and good quality merchandise
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A
Rating: 4 out of 5
Small hitch during delivery: Tompress doesn't give tracking details, except when I ask them. Then the deliveryman's bulletin gives me a delivery day, but nothing has been received. Finally I find out that the deliveryman has passed the goods on to another deliveryman, who has finally delivered in good order. All's well that ends well, and the merchandise is perfectly fine.
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A
Rating: 5 out of 5
Everything is perfect: fast delivery and impeccable product.
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A
Rating: 5 out of 5
Very satisfied with the items received, very good quality. Excellent after-sales service.
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A
Rating: 5 out of 5
I'm trying your site again. Lots of quality products.
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A
Rating: 4 out of 5
Bbq ordered in May for the summer and received in early September. Disappointed by the slow delivery.
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A
Rating: 5 out of 5
Nice product, fast delivery and very good packaging for a fragile product. My sauerkraut is done.
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A
Rating: 5 out of 5
fast delivery quality product
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A
Rating: 4 out of 5
well
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A
Rating: 5 out of 5
Very happy to have found this spare part at Tompress, the manufacturer having clearly sent me packing...
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C
Rating: 2 out of 5
The products are excellent but as for the delivery, it takes forever
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Response from tompress.com
Good morning, we apologize for the long wait. We have not received any report regarding a delay in delivery, we would have gladly helped you track the package and resolve the situation as quickly as possible. TOMPRESS ITALIA CUSTOMER SERVICE
A
Rating: 5 out of 5
Delivery on time and on schedule
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A
Rating: 5 out of 5
very good product
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A
Rating: 5 out of 5
everything is top-notch
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A
Rating: 5 out of 5
FOR MY FIRST ORDER I AM VERY SATISFIED.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Fast service and good quality merchandise
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A
Rating: 5 out of 5
I appreciated the personalized service and the handwritten note. As well as the efficiency and speed
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A
Rating: 3 out of 5
The electric nutcracker doesn't work. The instructions are written entirely in Spanish. The second person from the after-sales service who left me a message took me for a truffle. I contacted the after-sales service because I had tried everything with the two switches: I would have preferred a "call us back to see the problem live" rather than "you're not doing the right thing.
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A
Rating: 5 out of 5
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Rating: 3 out of 5
SACHET received OPEN.and taped. Probably by customs; as it's a powder It's rather embarrassing for a foodstuff but reassuring to know there are controls!!!! Perhaps you have a solution?
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Rating: 5 out of 5
Very satisfied with these pans. Fast delivery.
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A
Rating: 5 out of 5
The corer comes in handy for tomato coulis and raspberry jelly. No more seeds. One small drawback: a little juice drips from under the handle.
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A
Rating: 5 out of 5
impec!
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A
Rating: 3 out of 5
You should look for a carrier other than La Poste for your deliveries. I had time to receive 2 parcels from your conccurents, one of which I ordered long after before receiving yours.
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
I AM VERY HAPPY WITH EVERYTHING FOR MY FIRST ORDER.
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A
Rating: 5 out of 5
I've been using your products for years and I'm very satisfied.
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A
Rating: 5 out of 5
EVERYTHING IS SAID
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A
Rating: 5 out of 5
Just as I expected.
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A
Rating: 5 out of 5
Very satisfactory customer experience.
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Rating: 5 out of 5
very good material
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A
Rating: 5 out of 5
Good product
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Rating: 5 out of 5
I had two people on the phone great understanding and the site is easy everything is easy the disappointment bravos I am super happy and my tomes are superb thank you
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Rating: 5 out of 5
Product conforms and very quickly delivered
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