Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/04/2021 à 19h10

Good site and good choice

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 17h26

VERY GOOD PRODUCT

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 14h24

It's been a long time since I ordered from Tompress and I wonder why. Excellent selection and quality of products. Reasonable prices. Fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 12h59

Nice article, competitive price for flambadou!

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/04/2021 à 12h50

Problem with geodis/calberson carriers.
Everything was broken, package opened before delivery (by deliveryman to see what it was...")

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Response from tompress.com Published on 29/11/-0001

package without pallet underneath."

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 07h17

Super

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/04/2021 à 06h36

IT IS UNACCEPTABLE TO FIND AN ORDER SO POORLY PACKAGED PUT IN A HUGE BOX A PUSHER THAT WEIGHS HEAVY AND A PLASTIC TRAY WITHOUT CALLAGE INSIDE IF IT IS ONLY A SMALL PIECE OF KRAFT PAPER NOT TO MENTION ALL THE OTHER SMALL FRAGILE ITEMS OF THE ORDER MY CAKE MOLD WAS WELL ON DENT WE CAN NOT BLAME THE CARRIER!!!!!un peu decue

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 06h24

Exactly what I was looking for and delivered in record time!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 06h13

fast service, products as described

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 06h08

Very good experience

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/04/2021 à 04h40

More than a month to receive my order

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Acheteur Vérifié

Rating: 3 out of 5

Published on 19/04/2021 à 20h13

Perfect delivery.
Desus of the goods. With breaks and chips. After-sales service response leaves much to be desired.
Poor customer service, 3 weeks waiting for 1 product. I have to change product, not even able to offer me the 10euro difference on a 460euro invoice. Impossible to make you a commercial offer up to 10euro".

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 17h52

super

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 16h55

perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2021 à 15h51

Very satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2021 à 15h10

Disappointed because the product is not quite the same as the one on the catalog. Only one shelf inside and the other one outside... The model should be made for a capacity of 18.

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Response from tompress.com Published on 20/04/2021

Hello, A single shelf forms the 2 levels to obtain 2 levels of 6. This is a handcrafted product. Best regards.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 19/04/2021 à 14h06

Order and delivery went smoothly. Good quality product. There is only one small fault to complain about, the handle on the lid fell off when I lifted it. Otherwise everything is okay.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 12h24

Impeccable, as usual!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 11h21

Very good. Fast and compliant.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 09h01

Good tool, nothing to say.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 08h43

The boning knives are very good.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 08h42

Just a small detail, Perhaps customer service could call the customer to report that there is a breakage of a part purchased. Because we do not always have time to read all these personal emails. But after calling customer service, the person reacted very quickly and very well. Sincerely

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Acheteur Vérifié

Rating: 3 out of 5

Published on 19/04/2021 à 08h21

The product is of good quality and seems durable. On the other hand, I don't know why but the package was repackaged by the post office... and one of the two watering cans ordered needs a little welding to fill a mini-hole which will cause a slight loss.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 08h17

Nothing to say, everything is above board

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 07h49

Fast delivery and superb barrels. Well done

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 07h46

bonjour.livraison rapide. au départ je me trouvé petits mais au final c'est impeccable!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 07h46

Beautiful flour

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2021 à 07h19

Everything corresponds to my order, well

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2021 à 06h43

Delivery too late and without prior notice.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 19/04/2021 à 06h40

Order placed in November, received 1 week ago. I had to call support twice to get information about my order. Despite my request, they never took the initiative to warn me of the delay, keep me informed, etc. No proactivity on the part of Tompress, which is a shame.
Products conformed however

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Acheteur Vérifié

Rating: 2 out of 5

Published on 19/04/2021 à 06h29

Delivery times that don't correspond at all to what is advertised (differences of several weeks or even several months). And when you talk to customer service about this, the response is not at all commercial.

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Response from tompress.com Published on 20/04/2021

Hello, In this period of pandemic, many manufacturing deadlines are not met due to lack of raw material or production delays. We are trying to update the replenishment times on the site in real time, so that you can have the information immediately. Yours sincerely

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 06h21

Fast delivery and well packaged.
Serious business.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2021 à 06h14

Very fast delivery service... it's a gift, the product hasn't been used yet...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2021 à 06h09

satisfied with the article

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/04/2021 à 06h07

The product was not in stock, but the contact was very good and the spices arrived fresh...

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2021 à 12h24

very comprehensive site, very professional service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2021 à 09h31

very good material

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2021 à 21h18

At the top

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2021 à 10h15

Fine

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/04/2021 à 15h59

I needed this pasta maker in a hurry and it was delivered within 48 hours. I am completely satisfied with the value for money of this pasta maker. I recommend TOM PRESS which I didn't know before.

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