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A
Rating: 3 out of 5
Delivery time ultra long. Customer service called several times. One woman friendly, the other just the opposite. Fortunately, purchases are fine.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
well
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A
Rating: 5 out of 5
The website isn't very user-friendly. You advertise a general catalog, but only present specific catalogs. Searching for a product outside specific catalogs is not very easy (but you can do it anyway). Bravo for the magazines
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A
Rating: 5 out of 5
Product as advertised, quick turnaround. I recommend it as good value for money.
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A
Rating: 4 out of 5
The only thing I have against Tompress is the fact that they don't make separate deliveries when the lead time for an item is abnormally long. They don't warn us either. So we wait and after a few weeks we have to write or call them to find out what's going on.
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V
Rating: 5 out of 5
Wonderful tomato press! A lot bigger than I expected and works like a charm! Very solid too!
A
Rating: 4 out of 5
Very good product. But too much waiting
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A
Rating: 4 out of 5
Nickel
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A
Rating: 5 out of 5
good delivery tracking
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A
Rating: 5 out of 5
Products adapted to use
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A
Rating: 5 out of 5
Everything was. respected. deadline, packaging, quality of product ordered, I will recommend.
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A
Rating: 5 out of 5
Very good value for money
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A
Rating: 5 out of 5
Very good product for smoking my fish.
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A
Rating: 3 out of 5
I placed my order on December 12, 2020. I received my delivery at the beginning of February after several reminders. There was one product left and I don't understand why you are blocking the rest. I had planned these items for Christmas gifts.
Time to tell you that I am not satisfied.
Sincerely Jean-marc Cadoux
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Time to tell you that I am not satisfied.
Sincerely Jean-marc Cadoux
A
Rating: 5 out of 5
Carefully packed order and quality products
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A
Rating: 4 out of 5
Very good flour
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A
Rating: 5 out of 5
I would like to thank you for your attention to my request. I have received the parcel and it is in perfect condition.
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A
Rating: 5 out of 5
Arrived on time. Immediately used and met my expectations.
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A
Rating: 5 out of 5
order taking and delivery all ok
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A
Rating: 5 out of 5
Tt ok
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A
Rating: 5 out of 5
I tried out the equipment and everything is just as I expected.
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A
Rating: 5 out of 5
Hello, everything was fine, there's nothing to complain about, but, there's always a but, is the size of the box necessary?
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A
Rating: 4 out of 5
If the equipment is perfect and the quality of the customer service impeccable, I wouldn't say the same about the transport (GEODIS) which delivers equipment, which they didn't take care of despite the warnings on the crate, broken as far as this order is concerned. Customer service reacted immediately with professionalism and friendliness by sending back new equipment, which arrived in good condition.
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A
Rating: 5 out of 5
Lousy carrier. He screwed up the delivery and I had to go and pick up my parcel directly from the person because despite my calls they didn't do what was necessary.
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A
Rating: 5 out of 5
Very professional.
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A
Rating: 4 out of 5
Perfect nothing to say
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A
Rating: 4 out of 5
Product conforms and delivery time respected
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A
Rating: 5 out of 5
without a hitch. We were even able to add a product just before shipping!
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A
Rating: 5 out of 5
speed
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A
Rating: 5 out of 5
Very good chopper. The only drawback is the steel grids, which rust immediately if they're not dried immediately and coated with oil. Even if the price is prohibitive, I think it's better to invest in the stainless steel grates and knife.
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A
Rating: 5 out of 5
Good product, as I expected.
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A
Rating: 5 out of 5
Very good as usual
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 4 out of 5
Packaging (too large) not adapted to the product: the product protruded from the packaging. Product delivered undamaged, however. Simple assembly, despite green paint drips. 1st use rather convincing. Suggestions: adapt for a 2nd wheel. And other accessories.
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A
Rating: 5 out of 5
Very good. However, a huge package for a bakery kit. Caution: flour package punctured in the bakery kit. Otherwise very good product.
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A
Rating: 5 out of 5
Oh top and thanks
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A
Rating: 5 out of 5
Perfect, product or delivery, RAS
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A
Rating: 5 out of 5
Perfect nothing to say
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A
Rating: 5 out of 5
no problems encountered.
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A
Rating: 5 out of 5
Nothing to say very good
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