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A
Rating: 5 out of 5
all the purchases were very good too bad I found that the explanation for the juice extractor was too quick and not thorough enough.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 397 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything meets my expectations
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A
Rating: 5 out of 5
I recommend this product
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A
Rating: 5 out of 5
I've been ordering from tompress for a few years now, and they're real professionals.
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A
Rating: 5 out of 5
everything was perfect
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A
Rating: 3 out of 5
The lid does not fit the 28 cm sauté pan.
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Response from tompress.com
Hello, What is the diameter of the lid I received? Best regards.
A
Rating: 5 out of 5
The product was delivered with great care, very protective packaging. Using the dehydrator is easy and efficient! I highly recommend it, even if I regret the very long delay between order and delivery!
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Fast delivery, responsive and reliable customer service
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A
Rating: 5 out of 5
Super degreaser! And it's real, not like all those so-called miracle products you see in TV ads!...
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A
Rating: 4 out of 5
delivery as expected and material corresponding to my expectations.
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A
Rating: 5 out of 5
A real bible on the subject, an invaluable guide to the dehydration of foodstuffs, a beautiful book that is really well explained.
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A
Rating: 5 out of 5
very fast
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A
Rating: 5 out of 5
the knives on the cabbage mandolin are wavy, which slows down the return movement; my very old mandolin has flat knives, but that's a detail,
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fast, efficient, immediately changed the relay point, closed because of the covid Bravo for your responsiveness!
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A
Rating: 5 out of 5
minor disappointment with order tracking, where I had to phone to find out the status of my order, but the staff was very responsive to my requests and the service provided was excellent.
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A
Rating: 2 out of 5
Ordered on 02/11/2020 and paid, received on 16/11/2020. Time far too long for the ferments to have retained their optimal power! I did not receive a reply to an e-mail pointing this out. After contacting Tf, the operator told me that they would keep for another six months anyway (I doubt it very much).
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Response from tompress.com
Hello, Your parcel tracking request was received on 12/11 and answered the same day. Yours faithfully
A
Rating: 5 out of 5
ce n ' est pas notre première commande c ' est ok
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A
Rating: 5 out of 5
Perfect product, very fast delivery
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A
Rating: 5 out of 5
Perfect!
Several orders and always impeccable! A damaged parcel on the order, the after-sales service resolved the problem in 4 hours.
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Several orders and always impeccable! A damaged parcel on the order, the after-sales service resolved the problem in 4 hours.
A
Rating: 5 out of 5
I am always satisfied with Tom Press products and the availability of its staff.
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A
Rating: 5 out of 5
Serious and reliable site The products offered are of high quality. I recommend
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A
Rating: 5 out of 5
good trading ++++++
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Rating: 4 out of 5
good quality, but order processing too slow
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A
Rating: 5 out of 5
VERY GOOD I RECOMMEND THIS SITE
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Rating: 5 out of 5
Very good site. Very serious.
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A
Rating: 5 out of 5
Quick and efficient
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A
Rating: 5 out of 5
Just the delivery time, which did not correspond to the forecast. Very good telephone reception, the products correspond to our expectations.
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A
Rating: 5 out of 5
Wrapping glasses in transparent plastic is very practical for checking for breakage, and saves the deliveryman time.
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A
Rating: 5 out of 5
Satisfied as always.
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A
Rating: 4 out of 5
very responsive telephone service+++++++++
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A
Rating: 2 out of 5
Impossible to use the device.Aicin instruction manual . Please send me a video tuto: odilesv&gmail.com !
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Response from tompress.com
Hello, it's done! I hope you'll update your satisfaction by changing your rating. Best regards.
A
Rating: 5 out of 5
Nothing to say, everything was perfect!
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A
Rating: 5 out of 5
Everything is OK and I order from a French company in the South West of France. Very good too.
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A
Rating: 5 out of 5
Tompress has been a pleasure to shop at for years.
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A
Rating: 5 out of 5
Unfortunately I did not receive all the items I ordered, what a pity Cordially
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Response from tompress.com
Hello, What do you mean? Are you referring to cancelled items or a missing item in the parcel? Please let us know at 05 63 71 44 99 or [email protected]
A
Rating: 5 out of 5
haven't tried it yet!
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A
Rating: 5 out of 5
Top service. I recommend
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Rating: 4 out of 5
They had emailed me a link that didn't work. After my first notice, they sent a link that worked. The sterilizer works great! Unfortunately, they were right about the delivery time (it said 6-8 weeks, and it didn't arrive until then).
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