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A
Rating: 3 out of 5
Product delivered one month after order...that's a long time. No clarification or apology from customer service.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 397 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
Order held for over 2 months..without TOM press contacting me. I had to call!
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Response from tompress.com
Hello, The deadline is noted on the products and recalled on your order confirmation of 04/09/2020. Best regards.
A
Rating: 4 out of 5
Delivery time much longer than originally announced. A message announcing delivery delays would have been appreciated. Otherwise responsive customer service, good quality product and as expected.
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A
Rating: 5 out of 5
It's been a long expedition, but I guess it's complicated right now :)
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Response from tompress.com
Hello, Indeed, you imagine very well and we thank you for your understanding. Best regards.
A
Rating: 5 out of 5
order placed by phone because payment card site under maintenance, but advisor very attentive. delivery in record time. thank you.
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A
Rating: 3 out of 5
BOTTLE CAPS DO NOT CLIP ONTO THE BOTTLE AT ALL VERY DISSATISFIED
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Response from tompress.com
Hello, which bottles (brand and reference) do you use them with? Best regards.
A
Rating: 5 out of 5
Great site and fast delivery
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A
Rating: 5 out of 5
as always perfect.
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A
Rating: 5 out of 5
article exactly as described
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C
Rating: 4 out of 5
There was a delay in delivery twice and I cannot give a full grade. But the service girl was very nice in providing for the problems. The site is great and well stocked, I will buy again.
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A
Rating: 5 out of 5
as usual, everything is in order.
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A
Rating: 5 out of 5
Hello, this device works very well, I'm just looking for the best position. Thank you, Michel.
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A
Rating: 5 out of 5
Very good product, nothing to say
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Always satisfied. Thank you.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
direct, fast, clean
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A
Rating: 5 out of 5
Conforms to order within a reasonable timeframe
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A
Rating: 5 out of 5
Too robust and of high quality.
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A
Rating: 4 out of 5
Hello, a delay of 10 to 15 days was announced. It is regrettable that the delay has tripled without any announcement on your part.
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A
Rating: 5 out of 5
There's nothing to say, except keep going. In absolute terms, there's always room for improvement, but it's you professionals who'll know what to do.
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A
Rating: 5 out of 5
Thank you for your reactivity after all this time, after the order. Good continuation in these difficult times Cordially S Carral
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V
Rating: 4 out of 5
Although a long wait due to item not being in stock once stock in delivery was quick. Item arrived undamaged. Only downside was the guide that came with it is in French and no translation alongside. Email communication excellent but verbal difficult due to language barrier. On the whole wouldn't deter me from using Tompress again
A
Rating: 4 out of 5
Delivery time postponed and delivered to the post office instead of home.
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A
Rating: 4 out of 5
I would have liked a recipe booklet in French, I'm not an English speaker by any means.
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A
Rating: 5 out of 5
very fast delivery despite the start of the 2nd confinement thank you all
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A
Rating: 5 out of 5
very happy to have discovered your company,
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A
Rating: 5 out of 5
Perfect, professional work, I recommend, Thank you.
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A
Rating: 5 out of 5
When I asked for information about the payment of an order that I couldn't complete, certainly due to maintenance on the invoicing software, I contacted customer service who answered me very pleasantly and placed the order for me;
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A
Rating: 5 out of 5
Nothing to report as ordered
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A
Rating: 4 out of 5
The delivery time was quite long, it was a gift for a birthday. On receipt, the birthday had passed. Otherwise, the sweater is of good quality and the customer service is top-notch... if you're patient.
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A
Rating: 5 out of 5
Very serious company. We congratulate you.
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A
Rating: 3 out of 5
Very long delivery although I had paid for it, it was supposed to be free and so I paid for it... Otherwise the product is very good.
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A
Rating: 5 out of 5
Top
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A
Rating: 4 out of 5
Very good value for money. Basic but acceptable delivery.
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A
Rating: 5 out of 5
very good transaction
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A
Rating: 5 out of 5
Expensive delivery charges
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A
Rating: 4 out of 5
Fast service. Good order tracking.
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A
Rating: 5 out of 5
I was afraid it was going to be complicated, but it turned out to be just the opposite. Thank you very much
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A
Rating: 5 out of 5
perfect
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