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A
Rating: 5 out of 5
As usual, no problem.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Great machine but INCOMPREHENSIBLE user manual, poor French translation.
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Response from tompress.com
Hello, Our apologies. I will send you the instructions by e-mail. Best regards.
A
Rating: 5 out of 5
Slight delay in delivery due to covid Otherwise perfect
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A
Rating: 5 out of 5
very satisfied with this product
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A
Rating: 4 out of 5
I really regret having chosen colissimo delivery as the parcel took 8 days to arrive from the moment it was picked up.
No serious tracking. After delivery, it still said 'on the way'!"
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No serious tracking. After delivery, it still said 'on the way'!"
A
Rating: 5 out of 5
The pizza stone is perfect and meets my expectations.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
this is the second smoking and curing book I've bought. This one is for my son and I'm always satisfied with tom press.
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A
Rating: 3 out of 5
The product is compliant. The Geodis delivery service, on the other hand, is poorly done. You have to call to find out when the delivery will be made, no time slot is given, and the delivery driver is not allowed to go up to people's houses" so he leaves the goods (a 70kg barrel) at the entrance to the building."
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A
Rating: 5 out of 5
second order, fast delivery, product as described and in perfect condition.
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A
Rating: 4 out of 5
Too bad no Saturday duty
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A
Rating: 5 out of 5
Fast delivery and very good product
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A
Rating: 5 out of 5
exactly what I wanted Fast delivery and perfect packaging
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A
Rating: 4 out of 5
I suppose it's for ordering this type of material, which is not very common.
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A
Rating: 5 out of 5
Perfect telephone reception very pleasant delivery person of kindness very good service I am satisfied.
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A
Rating: 5 out of 5
Superb article! and a follow-up on the delivery in real time super.
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A
Rating: 4 out of 5
Well received. We've only used the pitter once, and on fairly small, very ripe cherries. We often have to remove the pitted cherries by hand, but it's quicker than without. This one seems sturdy. NB Why don't you wait a few months for your satisfaction surveys. Our answers would be more reasoned.
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A
Rating: 5 out of 5
Very satisfied from all points of view
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A
Rating: 2 out of 5
delivery time too LONG
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Response from tompress.com
Hello, the restocking took a little longer than expected, yes, because of the exceptional health situation. Everything seems to be gradually returning to normal. Best regards.
A
Rating: 4 out of 5
Despite a slightly long delivery time, which I can understand, the item I ordered was exactly what I expected. Nothing to say and thanks again. I'll be recommending you.
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A
Rating: 5 out of 5
Corresponds to my expectations
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A
Rating: 5 out of 5
Top-notch customer service
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
Professional service. Say he calls back and actually calls back to give a precise answer to a question.
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A
Rating: 5 out of 5
deadline respected secure packaging, I will recommend to my friends bav
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A
Rating: 5 out of 5
Very complete site, reasonable prices, responsive customer service, fast delivery, I recommend TOMPRESS.
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A
Rating: 3 out of 5
Delivery promised in 48 hours and which, despite the circumstances, took 2 weeks.
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A
Rating: 4 out of 5
Slightly long delay (over a month) for processing the order, but reported on the site and in connection with the pandemic. Entirely satisfied with the rest.
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A
Rating: 4 out of 5
continue
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A
Rating: 4 out of 5
Second order with this supplier and still very satisfied with the quality of the products and the service.
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C
Rating: 5 out of 5
All perfect
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A
Rating: 5 out of 5
Thank you for sending my order. The delivery was fast and the product seems excellent from the first use. We'll see in time. The grids are suitable for many uses. I personally use this product for chicken feed.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 2 out of 5
The goods took a month to be shipped. I had to insist that it be shipped. Because one of the items wasn't in stock, the whole order was put on hold, which is a bit of a mess.
Then the parcel was delivered, with the bag containing beef casings bursting inside. I can't tell you the smell. In short, when the going gets tough, the tough get going.
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Then the parcel was delivered, with the bag containing beef casings bursting inside. I can't tell you the smell. In short, when the going gets tough, the tough get going.
Response from tompress.com
Hello, We tried to contact you as soon as we received the order and left a message to suggest you to change the unavailable item. I don't see the description for the hoses, please contact our customer service department on 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 5 out of 5
Very very good Very very fast delivery
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A
Rating: 5 out of 5
Very good product quality. I highly recommend it!
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A
Rating: 3 out of 5
Over a month's delivery time.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect ordering and delivery process. Products as expected.
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A
Rating: 5 out of 5
Excellent pan for eggs and steak. Fast delivery despite confinement. Perfectly packaged. No complaints. Never disappointed with our orders from Tom Press.
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