The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
excellent product, the only thing I have to complain about is the packaging with the plastic pouch, the objects mustn't be fragile. Apart from that, very good quality, thanks to the whole team.
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Acheteur Vérifié
Rating: 5 out of 5
product corresponds to our expectations
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Acheteur Vérifié
Rating: 5 out of 5
rien a rajouter ses parfaits cordialement
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, product conforms, no breakage
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Acheteur Vérifié
Rating: 5 out of 5
Met my expectations
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Acheteur Vérifié
Rating: 4 out of 5
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Delighted with this first order and to have found a French alternative to amazon.
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
Very good product
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Acheteur Vérifié
Rating: 2 out of 5
Ordered on 30 08 collected on 11 09 and broken but delivery planned on 3 09 then on 6 09 then on 10 09 and collected on 11 09 after many complaints and assurance of being delivered on the planned dates and this without any warning of non-delivery. in addition on opening the jar broke because in a box too large without any paper or bubble wrap to prevent its tossing in the box. pitiful.
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Response from tompress.com
Hello, We are reporting these delays to our carrier. Our after-sales service has taken the matter into account. The pot should arrive in its specific packaging, which is assembled around the pot, and the stones at the bottom. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Item conforms to specifications fast delivery smooth
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Acheteur Vérifié
Rating: 2 out of 5
The little glass jars are all placed against each other, with no protection, so two jars are broken The scotch tape printed with the warnings must cost less than making a proper parcel. It's not the all-around paper that prevents breakage. And yes, it must be easier to make the carrier pay.
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Response from tompress.com
Hello, We take great care with the packaging of our parcels, but this can happen, which is why a check of the goods is imperative on delivery. Despite the absence of reservations, we proceeded to the credit of 1.02 euros corresponding to the breakage of the 2 jars. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
very long delivery time. a reminder had to be sent to your services and no reply to my emails.
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Response from tompress.com
Hello, the postal tracking does indeed indicate a late delivery, but not what the reason is. Please accept our apologies. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
The only store where I can find all the products I need for my production.
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Acheteur Vérifié
Rating: 4 out of 5
The package arrived intact, but the tray at the bottom of the crate had received a blow, probably before shipping, and was cracked. Impossible to see before signing the delivery note, unless you unpack everything and inspect it in detail, which the deliverers don't appreciate because it wastes their time. So I'd appreciate it if the goods could be checked before being dispatched.
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Response from tompress.com
Hello, We apologize for the inconvenience. A file has been opened with our after-sales department, which will contact you within the day. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
very pro
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Acheteur Vérifié
Rating: 5 out of 5
no comment
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Acheteur Vérifié
Rating: 5 out of 5
PARCEL RECEIVED PROMPTLY
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Acheteur Vérifié
Rating: 5 out of 5
Just as planned
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Verifizierter Käufer
Rating: 5 out of 5
Very good device. Short delivery time
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Acheteur Vérifié
Rating: 2 out of 5
Waiting 3 months for a small order is a bit much considering that said order is still not complete and that I have to wait another two months before getting the two missing parts - The reply to the e-mail, one time out of three if all goes well.
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Response from tompress.com
Hello, We apologize for the inconvenience. We are doing everything we can to reduce the manufacturing time as much as possible. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Item arrived within 24 hours of ordering good quality nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
very fast delivery material corresponds well to my order a lot of choice i will order from you again
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Acheteur Vérifié
Rating: 5 out of 5
Material as expected Very good
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Acheteur vérifié
Rating: 5 out of 5
Nothing to say, immediate order and delivery, I didn't need customer service, and in theory that should always be the case.
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Acheteur vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
We are happy with our order
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery of good product.
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Acheteur Vérifié
Rating: 5 out of 5
Tip Top
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Acheteur Vérifié
Rating: 5 out of 5
The delivery time was very good, and what's more, it was sent by post (the others don't know my address and I have to go out of my way ...). Customer service was very reactive and sent me a real instruction manual. Satisfied customer
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Acheteur Vérifié
Rating: 5 out of 5
Well done for your efficient handling of orders
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery very good product.
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Acheteur Vérifié
Rating: 4 out of 5
The tins are very good. I use them to make household rations for my dogs and put them in the freezer.
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Acheteur Vérifié
Rating: 5 out of 5
VERY GOOD PRODUCT AS I WANTED
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery nothing broken To improve I would say adapt the size of the box to the container to have less paper to put inside.
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Acheteur Vérifié
Rating: 5 out of 5
Hello Packaged better ok thank you
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Acheteur Vérifié
Rating: 5 out of 5
Clear website. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
several orders placed without any problems
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