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A
Rating: 5 out of 5
Very good value for money
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
For perfect merge
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A
Rating: 5 out of 5
Perfect. Thank you
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A
Rating: 5 out of 5
delay held return email to order the right part fast and efficient thank you
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A
Rating: 5 out of 5
Everything is fine. Don't change a thing.
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
In the parcel, there was a blow in the splash cover but not very serious.when you make the parcels well to see that all the parts are well protected from the handling of the post office.
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A
Rating: 5 out of 5
Very fast delivery and product as described
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A
Rating: 5 out of 5
High prices.
Ridiculous discount on next purchase.
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Ridiculous discount on next purchase.
A
Rating: 2 out of 5
Totally ineffective on French birds
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Response from tompress.com
Hello, Have you tried changing the battery just in case? Best regards.
A
Rating: 5 out of 5
the website is very clear from the moment you place your order, you are very well informed about the progress of your order and delivery.
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A
Rating: 4 out of 5
Good quality product, nothing to say, except the problem of being out of stock, but I still received my order. I remain loyal to tompress thanks to the quality of their products.
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A
Rating: 4 out of 5
For a first order it was satisfactory.
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A
Rating: 5 out of 5
Simple and efficient order, delivered within 3 days. Impeccable
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A
Rating: 5 out of 5
Perfect, I recommend +++++
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A
Rating: 5 out of 5
Although I haven't yet had a chance to test the spit, it lived up to my expectations and will enable me to make magnificent skewers next winter...
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A
Rating: 5 out of 5
The order and delivery were perfect.
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A
Rating: 5 out of 5
very good result. From the very first day, the pigeons abandoned my cornice.
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A
Rating: 5 out of 5
First order on your site and totally satisfied, fast delivery, impeccable merchandise.
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A
Rating: 4 out of 5
Good product. No contact with customer service. Fast delivery.
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A
Rating: 5 out of 5
Very good product, as described. Very fast delivery. I recommend this site.
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A
Rating: 5 out of 5
Very good merchandise, but the site should provide more information on the products: I had to ask a question to get more details. The tracking number provided was inoperative - too bad. On the other hand, the customer service was very responsive, responding fairly quickly and above all not out of line "like La Poste for example".
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A
Rating: 5 out of 5
very satisfied overall.
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A
Rating: 5 out of 5
Totally complies with the description and my expectations
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A
Rating: 5 out of 5
Impeccable service, very good equipment and a very very good telephone contact. Don't change a thing. Well done. Very fast delivery.
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A
Rating: 3 out of 5
Wrong carrier - cancelled the day of receipt without warning - customer service did nothing and asked me to check with the carrier. Parcel arrived late. The 48-hour promise was not kept. I won't recommend it again, there's plenty of choice elsewhere.
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
RAS c'était Parfait thank you
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A
Rating: 3 out of 5
Delivery time: top Customer service: top Deliveryman: unpleasant and surly when my wife checked the parcel following the site's recommendations Product: average condition
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Response from tompress.com
Hello, you report an average condition, what damage has it sustained? Have you filed a claim with reservations? Please contact our after-sales service for further information on 05 63 71 44 99. Best regards.
V
Rating: 5 out of 5
Had difficulties with the online order, but the helpful customer service solved the problem immediately.
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A
Rating: 5 out of 5
product meets my expectations. recommended by my brother. Thank you very much.
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A
Rating: 5 out of 5
Great products, I recommend
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A
Rating: 5 out of 5
Very good handle, but I find that the red handle is not as rigid as the black ones.
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A
Rating: 5 out of 5
perfect .
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A
Rating: 5 out of 5
simple purchase but effective response.
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A
Rating: 5 out of 5
Beer takes time The product has not yet been tested, but following an order error on my part, I appreciated the good telephone contact with the Tom Press secretariat.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 2 out of 5
a missing book never received no gesture very disappointed
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Response from tompress.com
Hello, The book should be shipped as soon as it is expected to be restocked at the end of the week. Best regards.
A
Rating: 5 out of 5
Customer service that listens and gives good advice.
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