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A
Rating: 5 out of 5
Very good product
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
CLEAR
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A
Rating: 4 out of 5
I regret that there is so much delay for a French fries cutter I am not very happy greetings
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A
Rating: 5 out of 5
Ras very well
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A
Rating: 4 out of 5
very satisfied overall
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A
Rating: 4 out of 5
Deliveries with companies like this, when you're still working, are very difficult to organize. every time i've ordered products from you, i've had to pick them up on a saturday, 25 kilometers from home. i'd have preferred to be able to pick them up at a pick-up point in the village. best regards.
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A
Rating: 4 out of 5
Ras
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A
Rating: 5 out of 5
Great for everyone, delivery times, packaging, product quality......
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A
Rating: 5 out of 5
GOOD SITE
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A
Rating: 3 out of 5
The product, indicated as being in stock on your site before the order was placed, was unavailable. Contrary to written and oral commitments, the payment was debited as soon as the order was placed, without waiting for shipment.
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Response from tompress.com
Hello, Indeed, the unavailability was revealed at the time of preparing the parcel, the payment had been put at the collection to start the sending. Unfortunately, the desired length was not available. Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
As usual, no problem
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A
Rating: 5 out of 5
It would be great to have information on your website about possible relay points.
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Response from tompress.com
Hello, they are accessible from your address when you are logged on our site, or at step 3 of your shopping cart. Best regards.
A
Rating: 3 out of 5
lacks an explanatory note and instructions for use
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Response from tompress.com
Hello, Our apologies, it was sent to you yesterday by e-mail. Best regards.
A
Rating: 5 out of 5
Very good store. Too bad there are no seasonings without additives (aluminum) for home preparations.
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Response from tompress.com
Hello, which preparation contains it? Have you looked at our spices for charcuterie? Our spices for charcuterie are available here: https://www.tompress.com/CT-2176-epices-pour-charcuterie.aspx Best regards.
A
Rating: 5 out of 5
Very good quality product.
Super fast delivery. Very happy with this site. I highly recommend it.
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Super fast delivery. Very happy with this site. I highly recommend it.
A
Rating: 5 out of 5
good but not yet received the press (pretri35) already 2 months
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Response from tompress.com
Hello, The restocking is underway and should take a little longer. We will do our best to reduce this delay. Best regards.
A
Rating: 5 out of 5
Very good as usual.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
perfect Excellent communication and on-time delivery
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Response from tompress.com
Hello, Thank you for your feedback and compliments. Best regards.
A
Rating: 2 out of 5
The time between my order and delivery was far too long.
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A
Rating: 5 out of 5
The quality of the whip is great, and shipping was very fast.
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A
Rating: 5 out of 5
Very fast delivery in 43 hours instead of 48 hours High-quality, well-packaged products
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A
Rating: 5 out of 5
Package delivered quickly. It's my gift for Christmas, so I'll use it afterwards.
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A
Rating: 5 out of 5
product lives up to expectations (only drawback: the feet are too short)
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A
Rating: 3 out of 5
floating hat delivered without the small plastic plug as shown in the photo; moreover, the package contains the stainless steel fitting but no plastic pipe for the extension; in short, on a product costing 250, you save 20 cts on the plug and probably 50 cts on 1 meter of plastic pipe. In short, for a saving of 70 cts, you're delivering a product that's unusable as it is. cdt
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Response from tompress.com
Hello, Our customer service left you a phone message on 03/12 for a previous request about this equipment. As indicated on our website, fermentation bung or stopper are optional if the customer chooses to transform his tank for fermentation or wine storage. The pneumatic seal has a nozzle that attaches directly to the pump for use. Best regards.
A
Rating: 5 out of 5
Ras everything was fine
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A
Rating: 5 out of 5
1st order completely satisfactory Fast delivery, very good packaging and very good communication of the order steps.
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A
Rating: 4 out of 5
Too slow, very expensive. Good product.
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V
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
very practical for medium quantities
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A
Rating: 4 out of 5
Hello, You sent me the link to get the discount for the product I ordered. When I received the product, the manufacturer's code on the packaging was not on the list to qualify for the discount. I didn't like it. 30 promised. Mrs Neveu
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Response from tompress.com
Hello, just fill in the coupon and return it. Everything is noted on the page: https://www.tompress.com/cms/offre-de-remboursement-bamix-2017-2018.aspx Best regards.
A
Rating: 5 out of 5
Fast, impeccable transaction. Thank you
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A
Rating: 5 out of 5
customer service available and attentive to customer needs
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A
Rating: 5 out of 5
Perfect. Nice catalog.
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A
Rating: 5 out of 5
deadlines met and merchandise as described
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
I am very happy with the product
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A
Rating: 4 out of 5
Excellent product, as expected. Delivery a little long, over three weeks; but it was worth it and there was no hurry....
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