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A
Rating: 5 out of 5
So far, so good, but I haven't used the product yet. Thank you for the rest.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
All's well
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A
Rating: 2 out of 5
Non-compliant indicated stock, resulting in non-compliant delivery times (1.5 months rather than 48 hours); great difficulty in contacting us via e-mail forms (several days); borderline product in terms of quality and finish.
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Response from tompress.com
Hello, We apologize for the inconvenience. Please do not hesitate to contact our customer service department at 0033563714499 for any questions or information. They are available Monday to Friday from 9 am to 6 pm. Best regards.
A
Rating: 5 out of 5
Fast service and quality product.
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A
Rating: 4 out of 5
Good device, but poorly written and unsuitable instructions.
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Response from tompress.com
Hello, We will see to improve it. If you have any suggestions, please do not hesitate Best regards.
A
Rating: 3 out of 5
I had initially put in a notice before the after-sales service contacted me. To this day, I still haven't received any merchandise but the after-sales service took the trouble to give me a call and explain why. I'll come back to assess the merchandise once I've received it.
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A
Rating: 5 out of 5
easy to order, very fast delivery
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A
Rating: 5 out of 5
I find this flour great for both bread and pastry, and the result is delicious.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 2 out of 5
Incomprehensibly long delivery time Never had this problem elsewhere
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Response from tompress.com
Hello, We have been informed that the Belgian Post Office was experiencing difficulties and a delay in the delivery of orders. The delay is being resolved and everything should be back to normal shortly. Best regards.
A
Rating: 5 out of 5
Nothing to say about delivery. Package very well packaged and delivery on time. My vinegar maker is exactly as described on the website. I'm very satisfied.
This is serious business. I would recommend this site.
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This is serious business. I would recommend this site.
A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
choice, quality, speed of delivery
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A
Rating: 4 out of 5
bottles as described
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A
Rating: 2 out of 5
I paid for a Chronopost service to receive the goods quickly and the delivery was delayed by a day Goods prices too high
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Response from tompress.com
Hello, your parcel was delivered within 24 hours. If the items are not to your liking, you can contact our after-sales service to arrange the return of new goods. Best regards.
V
Rating: 4 out of 5
Very high shipping costs. Is that really necessary?
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A
Rating: 5 out of 5
everything is perfect except for the price, which is a little high
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A
Rating: 4 out of 5
a bit quick to talk about experience".
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A
Rating: 3 out of 5
delivery times too long
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A
Rating: 5 out of 5
Too bad there are no assembly and cleaning instructions for the spinner.
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Response from tompress.com
This is the accessory you ordered, the instructions are complete with your original chopper. I will send you a copy by e-mail today. Best regards.
A
Rating: 4 out of 5
a small accounting error which has generated costs for me and which requires a commercial gesture to date non-existent. Thank you for your consideration.
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Response from tompress.com
Hello, Yes, this is planned for your next order. Once again, our apologies. Best regards.
A
Rating: 5 out of 5
excellent product quality . Perfect packaging...No breakages Bravo
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A
Rating: 5 out of 5
Practical quick easy good value for money
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A
Rating: 4 out of 5
Fine
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A
Rating: 5 out of 5
When you place an order and not everything is available, it would be nice to be able to receive what's already available. I waited for my order to arrive, but it didn't. I had to call the sales department and they changed my order to send me what was ready.
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A
Rating: 2 out of 5
Order placed at the beginning of September and still nothing in sight. Customer service offers to investigate. In the meantime, I'm on my own. Very disappointed.
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Response from tompress.com
Hello, we have taken the necessary steps and your parcel has been dispatched, but unfortunately the post office has not yet delivered it. We have opened a claim with their service to know the position of your package and obtain delivery. Best regards.
A
Rating: 5 out of 5
Still the same quality and speed. However, the cardboard packaging needs to be revised (consolidate).
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C
Rating: 5 out of 5
Getting to know your company was a pleasant surprise. I am very Soddifatto
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Response from tompress.com
Good morning, thank you for your appreciation. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
tres bon materiel nous avons déjà fait une 100 de liters de jus de pommes
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A
Rating: 5 out of 5
very good, fast delivery on time
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A
Rating: 5 out of 5
My first order of 16/9 was delivered very quickly, but my 2nd order of 23 September is taking a long time to be delivered. This October 1st no news of the shipment.
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A
Rating: 5 out of 5
Nothing to add, the product is good and the service perfect.
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A
Rating: 5 out of 5
Good advice when ordering and materials received were as expected.
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A
Rating: 4 out of 5
too expensive for labels
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A
Rating: 4 out of 5
very happy with my order
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C
Rating: 4 out of 5
comments for itself ; but I would change the potato package that opens easily to a bag with ties that tighten and stay more snug and closed
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Response from tompress.com
Good morning, thank you for your report regarding the item you purchased. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
note on the 48h delivery time..... actually 96 h...
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A
Rating: 5 out of 5
Perfect, nothing to complain about
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A
Rating: 5 out of 5
I didn't have to deal with customer service, so no note. On the other hand, delivery was very fast and my purchase was superbly packaged, as I am for this site.
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A
Rating: 5 out of 5
Impeccable service and equipment.
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