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N
Rating: 4 out of 5
1st delivery problem in over 10 years of regular ordering.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
Very good site fast delivery
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L
Rating: 4 out of 5
You've run out of the right part for my meat grinder - too bad.
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B
Rating: 4 out of 5
After ordering several items and products. Good reception, products delivered on time, and good responsiveness in case of problems.👍
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P
Rating: 3 out of 5
Everything's good, except the 32/34 casings. They're bigger than usual and tear.
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V
Rating: 3 out of 5
Order well received. The article did not correspond at all to the presentation photo of the desired article. As it was an equivalent model with the same performance, I kept it. The item was a glass juice bulb.
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J
Rating: 3 out of 5
As requested
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M
Rating: 4 out of 5
Very good
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P
Rating: 4 out of 5
Ras
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A
Rating: 3 out of 5
Delivery problem with Chronopost. Delivery scheduled for December 27 and no news until January 4 despite messages to Chronopost. Parcel only picked up on January 6 even though I paid for urgent delivery.
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S
Rating: 4 out of 5
Super I recommend very pro we ask a question and it answers not like other site super thank you
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C
Rating: 4 out of 5
Very fast 👍
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C
Rating: 4 out of 5
The box was ripped open, but fortunately nothing was missing.
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P
Rating: 2 out of 5
The lid of the pot arrived with a ding which does not seem to have been caused by transport. I will not return it for that but I am disappointed.
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C
Rating: 3 out of 5
Hello A little disappointed that the package arrived after Christmas Otherwise I like your products.
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D
Rating: 4 out of 5
Serious site, I recommend it.
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M
Rating: 4 out of 5
The product itself meets my expectations but the delivery took a long time because the warehouse was out of stock and this was not indicated when I placed my order.
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O
Rating: 4 out of 5
Ras... everything went according to plan
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E
Rating: 4 out of 5
As described and ordered
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B
Rating: 4 out of 5
Satisfied
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K
Rating: 3 out of 5
Good quality hose except that I paid for express delivery but did not receive it quickly.
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S
Rating: 3 out of 5
Hi, I'm happy with the product, but I never received the freezer instructions....requested several times ...too bad.
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M
Rating: 4 out of 5
Arrived on time, no problem.
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J
Rating: 4 out of 5
Fast delivery, products as expected.
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D
Rating: 4 out of 5
Correct
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M
Rating: 3 out of 5
I did not receive any notification from the post office. They couldn't find my parcel at the post office. I had to look for it myself at the relay depot. A barcode or QR CODE is missing to identify the parcel.
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J
Rating: 2 out of 5
Complaint No. 1243, there is no sign fragile for dishes inside lack of packaging for amortization .
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C
Rating: 4 out of 5
No problem
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C
Rating: 4 out of 5
Happy with my order
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F
Rating: 2 out of 5
The package received is not what was ordered
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Response from tompress.com
Hello,
Please contact our service department.
[email protected]
And with apologies for the inconvenience.
Please contact our service department.
[email protected]
And with apologies for the inconvenience.
T
Rating: 3 out of 5
Extra-long delivery
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P
Rating: 2 out of 5
An item was available 15 days after my order. I thought I would receive a 1st parcel 3 days later and a second 3 weeks later. But no, I had to wait. What's more, the waiting item turned out to have no delay and no message. I called them.
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T
Rating: 4 out of 5
Received and compliant
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G
Rating: 4 out of 5
Nothing to say
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M
Rating: 4 out of 5
In time, efficient,
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V
Rating: 3 out of 5
I have mixed feelings about the material. The coating seems to come off after just one use, and black streaks are present in the chopper body when unpacked. The retaining screws loosen during use. I'm afraid this item won't last long. In addition, the system for holding the chopper to a table is poorly designed, as it only allows the chopper to be attached to the edge of the table. On an old chopper, this right-of-way was much greater.
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P
Rating: 3 out of 5
I'm usually very satisfied with the sawdust I use for smoking, but I took a 15kg bag. The granulometry is too large and consequently burns very poorly.
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G
Rating: 4 out of 5
everything is perfect a little expensive for this room
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P
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Difficulty in ordering with a site on the Net that did not work. Otherwise, for the delivery and the product received, no problem.
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