The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Thank you for your review, Jean-Claude. We're delighted that you've enjoyed our tompress.com site. We strive to provide a smooth navigation and a relevant product selection for our customers. Please don't hesitate to come back to us if you need any help or advice. We wish you an excellent day!
S
Sylvie J.
Rating: 4 out of 5
following a purchase from 07/08/2024
Good product Delivery time respected
Translated reviews
Response from tompress.com
Thank you for your positive review of our site, Sylvie. We are delighted that you are satisfied with our products and delivery times. We hope to see you soon on tompress.com.
C
Celian S.
Rating: 4 out of 5
following a purchase from 05/08/2024
Order received quickly 2 broken jars but overall everything is fine
Translated reviews
Response from tompress.com
Thank you for your feedback, Celian. We are delighted that you enjoyed the speedy delivery of your order. We're sorry about the two broken pots.
We hope to see you soon on our site.
Have a nice day!
M
Marie France V.
Rating: 4 out of 5
following a purchase from 04/08/2024
satisfied with the product thank you
Translated reviews
Response from tompress.com
Hello Marie France, we are delighted that you are satisfied with our product on tompress.com. Your satisfaction is our priority and we look forward to continuing to offer you quality products. Thank you for your review and your 4/5 rating. See you soon on our site!
J
Julien L.
Rating: 2 out of 5
following a purchase from 31/01/2024
The system for corking the bottles is strong, but the crimping bell doesn't do the job properly, it's 3/4 crimped. So I'm going to have to buy a new bell that fits properly 😭😭
Translated reviews
Response from tompress.com
Hello Julien, thank you for your feedback. We are sorry to hear that the crimping bell did not meet your expectations. We take note of your comments and will work to improve our product. Please do not hesitate to contact us if you need help in finding a suitable bell. We're here to help. Thank you for your trust and support. The Tompress.com team.
N
Nathalie G.
Rating: 4 out of 5
following a purchase from 04/07/2024
The parcel was well packed and the product met my expectations.
Translated reviews
Response from tompress.com
Hello Nathalie, thank you for your positive feedback on our tompress.com website. We are delighted that you are satisfied with your order and the quality of our products. Don't hesitate to come back to us if you need anything. We wish you a pleasant day!
M
Michel L.
Rating: 3 out of 5
following a purchase from 01/07/2024
Too much waste and loss
Translated reviews
Response from tompress.com
Thank you for your feedback.
The amount of loss depends on what you are squeezing.
Some small fruits unfortunately take a lot of loss.
If you have any questions, we'll be happy to help you get the most out of this product.
TomPress
M
M. Christine D.
Rating: 2 out of 5
following a purchase from 01/07/2024
The product did not meet my expectations
Translated reviews
Response from tompress.com
Hello,
The product you have ordered corresponds exactly to its description and we have sent you an explanatory video to help you use it.
It was never mentioned in the product description that the model in question has a stopper.
The item fulfills its purpose perfectly, and the stopper would be of no additional use.
If you are not satisfied with this product, you can return it to us if it is still unused.
TomPress
C
Christian H.
Rating: 3 out of 5
following a purchase from 27/06/2024
I still haven't received my parcel
Translated reviews
Response from tompress.com
Hello,
As you were informed when you placed your order, one of the products you ordered is being restocked.
You will be informed of the departure of your order by email.
Thank you for your understanding.
TomPress.
J
Jacques G.
Rating: 3 out of 5
following a purchase from 25/06/2024
Tompress is not responsible for this drop in quality compared with those of twenty years ago.
Translated reviews
Response from tompress.com
Hello,
We'd like to thank you for sharing your experience with us. Although it didn't live up to our expectations, feedback from our customers is our primary source of improvement.
Our team does its utmost to satisfy each and every one of your requests, so we're sorry to hear of your dissatisfaction.
TomPress
R
Roger C.
Rating: 4 out of 5
following a purchase from 20/06/2024
Very good roasting system, would have liked a slightly larger dish
Translated reviews
Response from tompress.com
Thanks for your feedback, Roger. We're delighted that you like our roasting system. We'll take your suggestion for a larger dish into account and do our best to improve our products in the future. Thank you again for your trust and your high 4-star rating. Have a nice day!
E
Eric G.
Rating: 2 out of 5
following a purchase from 19/06/2024
Very small quantity of oil (quantity not specified) and a red cap delivered and a black one ordered?I hope it will be ok?
Translated reviews
Response from tompress.com
Hello ,
The quantity of oil supplied is more than sufficient for all the choppers we sell.
The color of the cap has no influence on its function.
Should you require any further information, please do not hesitate to contact us.
TomPress
F
Frédéric M.
Rating: 4 out of 5
following a purchase from 18/06/2024
Hello everyone, I'm satisfied with my purchase, but I'm taking off one star because the package was opened and right where there was the delivery note and a small item ordered, fortunately, it was neither lost nor stolen. I don't agree with the use of adhesive tape, but it would be a good thing to secure the parcels better, because between your warehouse and people's homes, there's a transport jungle! Thank you.
Translated reviews
C
Camille C.
Rating: 4 out of 5
following a purchase from 17/06/2024
To date, I've had no derogatory comments, and I hope they last. Congratulations. Best regards.
Translated reviews
M
Marguérite R.
Rating: 4 out of 5
following a purchase from 12/06/2024
The parcel arrived quickly, containing the desired products and in good condition. We are very happy with it.
Translated reviews
S
Sylvain G.
Rating: 2 out of 5
following a purchase from 11/06/2024
Doesn't add much A lot of generalities. For my part, I'm no further ahead than I was before I bought the book.
Translated reviews
Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Smoking is a vast universe that is difficult to compile in a single book, especially if you already have extensive knowledge in the subject.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
TomPress
V
Violaine S.
Rating: 4 out of 5
following a purchase from 28/05/2024
very happy with the speed of delivery and the pan, however, the hose was folded in the packaging and keeps its fold, which is not practical for emptying the pan...
Translated reviews
Response from tompress.com
Hello Violaine,
Thank you for your feedback on our tompress.com website. We are happy to hear that you are satisfied with our fast delivery service and the quality of the pan you purchased.
We are sorry to hear that the pipe was damaged during delivery. We will pass this information on to our packaging department so that they can take steps to avoid this type of problem in the future.
We thank you for your confidence and hope to see you soon on tompress.com.
Yours faithfully
The tompress.com team
T
Thierry V.
Rating: 3 out of 5
following a purchase from 22/05/2024
Only one seal sent, whereas the vacuum machine requires two. This obliges me to place two orders, incur two shipping costs etc...
Translated reviews
Response from tompress.com
Dear customer ,
Our gaskets are sold individually as it is not necessarily necessary to replace both of them.
If you wish to purchase a spare part, please contact our customer service department when placing your order.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère
Tom Press
Y
Yvan E.
Rating: 4 out of 5
following a purchase from 05/01/2024
Very satisfied good material
Translated reviews
Response from tompress.com
Thank you very much for your positive feedback! We are delighted that you are satisfied with our TomPress site.
Please don't hesitate to contact us if you need any help or advice. Have a nice day!
J
Jean-Paul P.
Rating: 4 out of 5
following a purchase from 18/05/2024
The site is very good, but the relay point (Luchini in Sartène) is terrible.
Translated reviews
Response from tompress.com
Thank you very much for your positive feedback, we are delighted that you have enjoyed our products and our site .
We're sorry you had such a bad experience at your relay point.
We hope to see you soon on Tompress.com.
P
Ph D.
Rating: 4 out of 5
following a purchase from 16/05/2024
quality products to improve packaging quality for shipment
Translated reviews
Response from tompress.com
Hello and thank you for your positive review of our TomPress website.
We are delighted that you liked the items you ordered.
We have taken your comment on the packaging into account and will do our utmost to improve our packaging in the future.
Thank you again for your confidence.
Have a nice day. The TomPress team
P
Paul S.
Rating: 4 out of 5
following a purchase from 15/05/2024
Meets expectations (product and delivery)
Translated reviews
Response from tompress.com
Thank you very much for your positive feedback, Paul!
We're delighted that your order on our TomPress site lived up to your expectations.
Don't hesitate to come back to us if you need anything, we'll be happy to assist you.
Have a nice day!
M
Manu D.
Rating: 3 out of 5
following a purchase from 14/05/2024
The pantry isn't quite finished. The bottom and roof weren't holding, so we had to add screws. The door is a little crooked...
Translated reviews
Response from tompress.com
Hello ,
We are sorry that the pantry did not fully meet your expectations.
Thank you for your review. We will pass on the information to our supplier.
Please do not hesitate to contact us if there is anything we can do for you.
Best regards,
Sylvère.
TomPress
E
Eric B.
Rating: 4 out of 5
following a purchase from 10/05/2024
Hello, despite a small misunderstanding about my basket, the two times I spoke with customer service, I appreciated the willingness to listen and finalize my order in a good and courteous manner, thank you to these people.
Translated reviews
Response from tompress.com
Thank you very much Eric for your positive feedback on TomPress, it makes us very happy!
We'll do everything we can to keep you satisfied.
P
Peinture B.
Rating: 4 out of 5
following a purchase from 07/03/2024
Good product but now the wait for orders is much too long for shipping. We need to review this quickly.
Translated reviews
Response from tompress.com
Dear Customer,
Thank you very much for taking the time to give us your feedback.
We are delighted that you like our products.
We will do everything we can to shorten your wait.
TomPress
M
Maurice A.
Rating: 4 out of 5
following a purchase from 24/01/2024
Very quick response for shipping thank you
Translated reviews
Response from tompress.com
Mr Autigeon, thank you very much for taking the time to share your impressions with us. It's a pleasure to know that our customers are satisfied.
One of our priorities is to do everything we can for each and every one of our customers.
We look forward to hearing from you!
Have a nice day,
We remain at your disposal.
Yours sincerely
Sylvère
TOMPRESS Customer Service
Y
Youssouf A.
Rating: 4 out of 5
following a purchase from 23/10/2023
This time it's fine... Last time my parcel was damaged.
Translated reviews
C
Claude G.
Rating: 2 out of 5
following a purchase from 19/12/2023
Hello, I'm not satisfied with the plunger. On this model there is no air outlet. I'm going to sell it (at a loss) and buy another larger one with a pressure drain.
Translated reviews
Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
The product does have air outlets at the base of the funnels.
Your satisfaction is our priority, and we take your comments very seriously.
The product does have air outlets at the base of the funnels.
You can contact our customer service department by phone or e-mail from Monday to Friday.
We'll be happy to answer any questions you may have.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
TomPress
J
Jean A.
Rating: 4 out of 5
following a purchase from 28/02/2024
Perfect
Translated reviews
L
Laurent C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very good
Translated reviews
M
Mario B.
Rating: 2 out of 5
following a purchase from 22/01/2024
It took more than 1 year for a defective product to be replaced.
Translated reviews
Response from tompress.com
Thank you for sharing your review of tompress.com,
Thank you for sharing your opinion on tompress.com
We're sorry for the unusual delay following the different solutions that didn't work.
We hope you are now satisfied with your product.
TomPress
N
Nicole R.
Rating: 4 out of 5
following a purchase from 24/11/2023
four stars . there are always good ideas that you can't find elsewhere or that you wouldn't have thought of .
Translated reviews
D
Didier B.
Rating: 4 out of 5
following a purchase from 09/02/2024
Nothing to say c top
Translated reviews
S
Sylvie D.
Rating: 4 out of 5
following a purchase from 23/02/2024
in-store purchase, pleasant welcome, good advice
Translated reviews
J
Jacques C.
Rating: 4 out of 5
following a purchase from 16/02/2024
satisfied with my order, fast delivery.good.
Translated reviews
M
Martine C.
Rating: 4 out of 5
following a purchase from 16/01/2024
Satisfied with my order. Thanks Tompress
Translated reviews
E
Eric L.
Rating: 4 out of 5
following a purchase from 20/10/2023
very good value for money
Translated reviews
L
Luigi H.
Rating: 2 out of 5
following a purchase from 08/02/2024
per poterla utilizzare ho dovuto modificarla. Ho dovuto inserire delle listelle aggiuntive per tenere in posizione la rete fine e ho dovuto aggiungere una griglia più robusta come protezione per i topi. Il rapporto qualità/prezzo secondo me è insufficiente.
Translated reviews
Response from tompress.com
Dear Customer, We are sorry to learn that your experience did not meet your expectations.
Your satisfaction is our priority and we take your feedback very seriously.
If you are not satisfied with the product, please feel free to quickly contact our customer service department, Monday through Friday via phone and email.
We always do our best to find a satisfactory solution for our customers.
We hope we will have the opportunity to serve you again and offer you a better experience.
Wishing you a good day.
Remaining at your disposal.
TomPress
P
Pierre-Yves B.
Rating: 2 out of 5
following a purchase from 18/03/2024
Failed charcuterie with chorizo spices
Translated reviews
Response from tompress.com
Hello,
Thank you for your message and your interest in our products.
The dosage is well indicated in the description, of course it may vary slightly according to individual tastes.
If you have any doubts, please do not hesitate to contact our customer service team, who will be happy to help.
TomPress
X
Xavier H.
Rating: 4 out of 5
following a purchase from 05/03/2024
Many delays
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 