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D
Rating: 4 out of 5
Very good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
Quick dispatch of a cracked plastic part, but does not affect its operation in any way.
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L
Rating: 3 out of 5
Well received, but I'm a bit disappointed with the quality vs price. The structure is very light and the lock is very fragile. The mesh is too large and lets mice through. I had to double up with a smaller mesh. Many thanks to you
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V
Rating: 4 out of 5
Compliant
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J
Rating: 2 out of 5
Nothing to say about the funnel. The filters are too fine and clog up immediately, even with slightly cloudy pre-filtered liqueurs. Two days to filter 1 liter!
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
Filtration depends on a number of criteria, including the type of liquid, viscosity, level of impurities, etc.
When you make a purchase, you can contact our customer service department by phone or e-mail, Monday to Friday.
We always do our utmost to find the most satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
TomPress
B
Rating: 2 out of 5
I have no news about my order
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
I am surprised by your response.
Your parcel was declared delivered to us on 04/12/2024 at your relay point by collissimo.
In the case of a parcel never received, you can of course contact us quickly so that we can take the necessary steps.
We are at your disposal by phone or e-mail from Monday to Friday.
We look forward to serving you again and providing you with a better experience.
We look forward to hearing from you.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
I am surprised by your response.
Your parcel was declared delivered to us on 04/12/2024 at your relay point by collissimo.
In the case of a parcel never received, you can of course contact us quickly so that we can take the necessary steps.
We are at your disposal by phone or e-mail from Monday to Friday.
We look forward to serving you again and providing you with a better experience.
We look forward to hearing from you.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
N
Rating: 4 out of 5
Very serious site
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L
Rating: 4 out of 5
the only reproach is a too long wait for you to be restocked on this article
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A
Rating: 2 out of 5
no opinion to give as order not received. Delays are too long
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Response from tompress.com
Hello,
Thank you for your message.
We are waiting for the restocking of some of your items.
You will be informed of the departure of your order by e-mail.
Please contact us if you wish to modify your order to receive items already in stock.
We remain at your disposal by telephone and e-mail.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
Thank you for your message.
We are waiting for the restocking of some of your items.
You will be informed of the departure of your order by e-mail.
Please contact us if you wish to modify your order to receive items already in stock.
We remain at your disposal by telephone and e-mail.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
P
Rating: 4 out of 5
CORRESPONDS TO NEEDS
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A
Rating: 3 out of 5
deplorable condition of the parcel fortunately not fragile
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A
Rating: 4 out of 5
very happy!
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A
Rating: 4 out of 5
the tomato de-seeder works well. its design seems to have been thought out for high-volume uses (installation on a corner table and large container at floor level). juice evacuation is not practical on a kitchen table due to the low height of the support (barely a plate can be used to collect the juice). the manual model has a lower co
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A
Rating: 4 out of 5
Very well packaged. However, no appointment made for delivery. Delivered to a neighbor without checking.
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A
Rating: 3 out of 5
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A
Rating: 3 out of 5
Delay too long
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A
Rating: 4 out of 5
-
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A
Rating: 3 out of 5
parcel tracking to be improved, apart from that the site is well thought out and easy to use.
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A
Rating: 4 out of 5
speed of delivery product conformity almost made-to-measure delivery
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
The Tompress service provides fast, accurate answers to questions, both in writing and over the phone.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
response time to complaints about broken sterilizer lids
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A
Rating: 4 out of 5
Overall, I'm very satisfied with your plancha. The delivery went very smoothly, no problems whatsoever. The griddle is exactly what I expected, it's really good quality, heating is fast and evenly distributed, and cooking is perfect. The only small drawback is that a small bubble of enamel came off during the first heating. I've attached a photo. It's a small flake on the periphery
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
I thought I had a handle to hold the tripod, without a handle it's not practical at all!
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A
Rating: 4 out of 5
Fast delivery and very well packaged product.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Good item but shipping costs too high for a very light item.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
fast, attentive service
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A
Rating: 4 out of 5
speed
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Speed of delivery Product quality
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A
Rating: 4 out of 5
Correct order and delivery. Good responsiveness.
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A
Rating: 3 out of 5
The spout fastener was not bent correctly. I had to bend the fastener for the spout to fit properly!
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Quick contact with service - but equipment a little light. Vinometre: A small plastic tube, not very easy to use and difficult to read the graduation.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
The spices, but the quality of the casings isn't top-notch, they're too fragile.
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