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Rating: 4 out of 5
The Tompress service provides fast, accurate answers to questions, both in writing and over the phone.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
response time to complaints about broken sterilizer lids
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Rating: 4 out of 5
Overall, I'm very satisfied with your plancha. The delivery went very smoothly, no problems whatsoever. The griddle is exactly what I expected, it's really good quality, heating is fast and evenly distributed, and cooking is perfect. The only small drawback is that a small bubble of enamel came off during the first heating. I've attached a photo. It's a small flake on the periphery
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Rating: 4 out of 5
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Rating: 4 out of 5
I thought I had a handle to hold the tripod, without a handle it's not practical at all!
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Rating: 4 out of 5
Fast delivery and very well packaged product.
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Rating: 4 out of 5
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Rating: 4 out of 5
Good item but shipping costs too high for a very light item.
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Rating: 4 out of 5
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Rating: 4 out of 5
fast, attentive service
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Rating: 4 out of 5
speed
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Rating: 4 out of 5
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Rating: 4 out of 5
Speed of delivery Product quality
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Rating: 4 out of 5
Correct order and delivery. Good responsiveness.
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Rating: 3 out of 5
The spout fastener was not bent correctly. I had to bend the fastener for the spout to fit properly!
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Rating: 4 out of 5
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Rating: 4 out of 5
Quick contact with service - but equipment a little light. Vinometre: A small plastic tube, not very easy to use and difficult to read the graduation.
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Rating: 4 out of 5
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Rating: 4 out of 5
The spices, but the quality of the casings isn't top-notch, they're too fragile.
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Rating: 4 out of 5
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Rating: 4 out of 5
Very good product, but I would like to have a repairer in our department if I need one.
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Rating: 2 out of 5
7 months from order to delivery, with no information about a possible delivery time, is a bit short-sighted. That said, the quality seems to be there
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Rating: 4 out of 5
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Rating: 4 out of 5
speed products corresponding to the order
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Rating: 4 out of 5
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Rating: 4 out of 5
Well-designed rotissoire works well. Complaint: being Italian, it does not have the French ground connection.
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Rating: 4 out of 5
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Rating: 3 out of 5
using colissimo is the worst, it's impossible to control a planing properly, they NEVER ring and leave a notice.
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Response from tompress.com
Thank you for your feedback. We offer other means of delivery when you place your order. Best regards.
A
Rating: 4 out of 5
item as advertised, careful packaging, fast delivery
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Rating: 4 out of 5
I think I'll receive the order soon enough.
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Rating: 2 out of 5
after more than a year of waiting and several calls or the answer was in 15 days the delivery, finally the availability of the product, in gray because in red I think that never that available me which was until now satisfied with tom press I am VERY DECU why propose products which one cannot have, I think that the made in France takes a blow a Chinese product arrives in 15 days
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Response from tompress.com
Hello, We apologize for the delay. The vinegar maker is handcrafted in Portugal. We have informed you of the production and restocking difficulties for this item. Best regards.
A
Rating: 4 out of 5
Very happy with the product. But received with a broken tray.
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Rating: 4 out of 5
machine meets my expectations and is efficient. tests over the past week on 100% ibérico bellota cured ham were perfect! same for cured sausage, bread, eggplant etc. for carpaccio, it's better to chill the meat in the freezer, without freezing it of course. otherwise, cleaning is a little more complex than indicated, so use a flathead screwdriver and a 13 mm wrench.
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Rating: 3 out of 5
Item as described. Unfortunately, I had to send an email because I hadn't received my item (I waited 2 weeks) and I was told "out of stock until August".
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Rating: 4 out of 5
very fast shipment beyond my expectations.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery, product as described
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Rating: 4 out of 5
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