Customer reviews of tompress.com

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Acheteur vérifié

Rating: 3 out of 5

Published on 23/03/2023 à 10h57

compliance with invoiced delivery = 0/10

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/03/2023 à 05h43

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 19h07

Engine assembled and tested with 2 birds Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 12h55

We were aware of the quality of the products ordered (this is our second order of these) and that's why we chose Tompress. However, we regret having had to wait since September 2022 for our order to be delivered (and even then, it was delivered following a request on our part) due to the out-of-stock condition of a small item (insignificant in relation to the

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Acheteur Vérifié

Rating: 2 out of 5

Published on 20/03/2023 à 10h02

after clicking on the grid it was the knife that was shipped!!! so bad service!!!

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Response from tompress.com Published on 21/03/2023

Hello, your order confirmation states that you ordered a chopper knife, which is why you received the knife you ordered. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 09h55

Fast and compliant service. Thank you very much.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 08h14

Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 07h13

Accuracy and speed of service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/03/2023 à 17h26

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Acheteur Vérifié

Rating: 2 out of 5

Published on 17/03/2023 à 08h52

I was delivered 24 bottles of wine instead of 24 bottles of cider. My contact acknowledged the error on 07 02 and promised me a new delivery. Since then I have had no news and no response to the emails I send.

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Response from tompress.com Published on 20/03/2023

Hello, We apologize for the inconvenience. The product sent is indeed the wrong one. In order to send you your order, we have launched a new replenishment because as you had seen, you had ordered the last batches. As soon as we receive it, we'll send you the 2 batches you ordered. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/03/2023 à 09h44

Hello ! The drowned may be beatified, but they're still drowned. It's good for tompress to understand that when he posts a recipe on his magazine, he has to be very careful. I'm referring to the merguez and its 20g of salt per kg, which makes the product almost inedible. I tried 15g per kg, and it seems that at 12g the whole thing becomes inedible.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/03/2023 à 07h11

The reliability and responsiveness of the service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/03/2023 à 09h13

fast delivery

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/03/2023 à 16h59

Package delivery time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 10h41

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 09h47

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 07h11

Speed of delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 07h07

The items sold are not detailed enough, especially the accessories.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 07/03/2023 à 21h40

Hello, First of all, I ordered a 12 cm diameter frying pan which gave me complete satisfaction. Secondly, I ordered a 24 cm diameter frying pan, which is unusable on an electric hotplate, because the bottom is not perfectly flat. It would be better suited to a gas hob.

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Response from tompress.com Published on 08/03/2023

Hello, the frying pan you ordered is compatible with all burners except induction, with a gradual increase in power. Perhaps this is the case for you? Our after-sales service has been informed of your dissatisfaction and is awaiting further information under reference 30455. Please provide them with the necessary information to continue the process. Yours sincerely

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2023 à 13h43

Top products Slow shipping

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/03/2023 à 11h38

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Acheteur Vérifié

Rating: 2 out of 5

Published on 06/03/2023 à 09h32

Improved delivery times

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Acheteur Vérifié

Rating: 2 out of 5

Published on 06/03/2023 à 08h57

warn by email of the difficulty to obtain the ordered material (subcontracting). + Waiting more than 5 months is very long. thank you

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Response from tompress.com Published on 07/03/2023

Hello, It is true that the restocking of this reference has been postponed in production and that the planned lead time has had to be extended. We apologize for this. We thank you for your understanding and for your confidence in us despite this delay. Sincerely yours.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 03/03/2023 à 09h06

Slightly long delivery times

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Response from tompress.com Published on 03/03/2023

Hello, what happened? The tracking system indicates a 48-hour delivery to the relay point. Please give us more details. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 08h18

Fast delivery. Nice product, to be seen over time.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 07h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 07h05

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/03/2023 à 06h06

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Acheteur Vérifié

Rating: 3 out of 5

Published on 28/02/2023 à 15h31

Order placed in early December, delivery in February. Information by e-mail would have been appreciated. It's all the more unfortunate as the product lives up to expectations.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2023 à 07h42

Fast delivery and in good condition.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2023 à 03h45

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/02/2023 à 09h59

Speed

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/02/2023 à 07h45

the material is interesting but the delivery time announced at the time of purchase was not correct

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/02/2023 à 07h33

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/02/2023 à 08h07

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 18h16

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 10h32

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 07h57

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/02/2023 à 13h48

I bought a spudding machine, the product looks great but it lacks instructions. It's not the first time this has happened to us.

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Response from tompress.com Published on 24/02/2023

Hello, We apologize for the inconvenience. A copy will be e-mailed to you immediately. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 19h59

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