The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
The product ordered is compliant. However, the pricing information was not very clear. Maybe I'm stupid because the answers to my request for clarification were a bit ironic"........."
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Respecting the deadlines announced at the time of the order?!...
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied. Product completely conforms to the order. Delivery times respected.
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Acheteur Vérifié
Rating: 4 out of 5
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Verifizierter Käufer
Rating: 3 out of 5
Delivery and service are ok. Unfortunately, the quality of the product is poor. - Lock only attached with one screw, second screw missing - Wood torn in several places Wood splintered in some places I'm keeping the cabinet anyway, as I was able to repair most of the defects.
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Acheteur Vérifié
Rating: 4 out of 5
++ products meet my requirements. - long lead times probably due to breakage - - a lot of paper for packaging in a too large box
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Acheteur Vérifié
Rating: 4 out of 5
Easy enough to assemble. I have yet to test it!
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Acheteur Vérifié
Rating: 4 out of 5
bjr; I am satisfied with the products (gimbals), but I would like to get a good discount if I need more".
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Response from tompress.com
because this product is very expensive! as I was in a hurry
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Acheteur Vérifié
Rating: 3 out of 5
Fiberglass mat broke after 2h00 of use
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Response from tompress.com
Hello, We apologize for the inconvenience. Please send us a photo to [email protected] so that we can find a solution. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
The labels crinkle, very thin compared to the one I bought previously, another brand, which unfortunately are no longer on sale. On the other hand, there's nothing to say about order tracking and delivery.
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Acheteur Vérifié
Rating: 2 out of 5
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Response from tompress.com
Hello, we've noticed a dissatisfaction, can you tell us more? Can we help you? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to say about the products. But order placed in November, delivered in March... No explanation, contact or information. Very unfortunate
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Acheteur Vérifié
Rating: 3 out of 5
I don't find it optimum because of its lightness, and the fact that it's convertible gives air intakes" because of the "hinges"......
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Acheteur Vérifié
Rating: 4 out of 5
information and support. The products are always of good quality. Bradley smoker+cold smoke kit. Extra, as a replacement for a purely manual smoker, this smoker becomes pure happiness. A real pleasure hot or cold, everyone enjoys it.
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Acheteur Vérifié
Rating: 4 out of 5
I was satisfied on the whole, except for the delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
compliance with invoiced delivery = 0/10
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Engine assembled and tested with 2 birds Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
We were aware of the quality of the products ordered (this is our second order of these) and that's why we chose Tompress. However, we regret having had to wait since September 2022 for our order to be delivered (and even then, it was delivered following a request on our part) due to the out-of-stock condition of a small item (insignificant in relation to the
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Acheteur Vérifié
Rating: 2 out of 5
after clicking on the grid it was the knife that was shipped!!! so bad service!!!
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Response from tompress.com
Hello, your order confirmation states that you ordered a chopper knife, which is why you received the knife you ordered. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Fast and compliant service. Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Accuracy and speed of service.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
I was delivered 24 bottles of wine instead of 24 bottles of cider. My contact acknowledged the error on 07 02 and promised me a new delivery. Since then I have had no news and no response to the emails I send.
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Response from tompress.com
Hello, We apologize for the inconvenience. The product sent is indeed the wrong one. In order to send you your order, we have launched a new replenishment because as you had seen, you had ordered the last batches. As soon as we receive it, we'll send you the 2 batches you ordered. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Hello ! The drowned may be beatified, but they're still drowned. It's good for tompress to understand that when he posts a recipe on his magazine, he has to be very careful. I'm referring to the merguez and its 20g of salt per kg, which makes the product almost inedible. I tried 15g per kg, and it seems that at 12g the whole thing becomes inedible.
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Acheteur Vérifié
Rating: 4 out of 5
The reliability and responsiveness of the service.
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
Package delivery time
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
The items sold are not detailed enough, especially the accessories.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, First of all, I ordered a 12 cm diameter frying pan which gave me complete satisfaction. Secondly, I ordered a 24 cm diameter frying pan, which is unusable on an electric hotplate, because the bottom is not perfectly flat. It would be better suited to a gas hob.
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Response from tompress.com
Hello, the frying pan you ordered is compatible with all burners except induction, with a gradual increase in power. Perhaps this is the case for you? Our after-sales service has been informed of your dissatisfaction and is awaiting further information under reference 30455. Please provide them with the necessary information to continue the process. Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
Top products Slow shipping
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