Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 566 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Improved delivery times
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Acheteur Vérifié
Rating: 2 out of 5
warn by email of the difficulty to obtain the ordered material (subcontracting). + Waiting more than 5 months is very long. thank you
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Response from tompress.com
Hello, It is true that the restocking of this reference has been postponed in production and that the planned lead time has had to be extended. We apologize for this. We thank you for your understanding and for your confidence in us despite this delay. Sincerely yours.
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Acheteur Vérifié
Rating: 3 out of 5
Slightly long delivery times
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Response from tompress.com
Hello, what happened? The tracking system indicates a 48-hour delivery to the relay point. Please give us more details. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Nice product, to be seen over time.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Order placed in early December, delivery in February. Information by e-mail would have been appreciated. It's all the more unfortunate as the product lives up to expectations.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and in good condition.
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Rating: 4 out of 5
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Rating: 3 out of 5
Speed
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Acheteur Vérifié
Rating: 3 out of 5
the material is interesting but the delivery time announced at the time of purchase was not correct
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
I bought a spudding machine, the product looks great but it lacks instructions. It's not the first time this has happened to us.
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Response from tompress.com
Hello, We apologize for the inconvenience. A copy will be e-mailed to you immediately. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
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Verifizierter Käufer
Rating: 4 out of 5
All top, for improvement as comments: Please include German explanations.
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Perfect delivery . Product very good
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
the packaging, very well packed but very poorly protected.au monde choc the bag could have been punctured.
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Acheteur Vérifié
Rating: 4 out of 5
The labels are attractive and conform to the description on the website. However, the packaging needs to be reviewed, as each first label of the batch of 20 is stuck to the thermoformed plastic and therefore unusable. An elastic band is also stuck between the plastic and the label on 10 packs, so that's 10 lost labels out of a total of 200.
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The size of the box was disproportionate to the contents of the order. As a result, a lot of cardboard was used to fill it.
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Acheteur Vérifié
Rating: 4 out of 5
It could have been perfect, but the packaging was exaggerated: a cardboard box three times the volume of the products contained, stuffed with paper.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, two payments made and then on the 2nd, the tap water was very late.
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Acheteur Vérifié
Rating: 4 out of 5
handles on the front plate would be more useful
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
the welcome was very pleasant and the product perfectly met my expectations
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Good product, as described. The delivery of a bulky product, however, could be better informed according to the relay points that had not accepted the package.
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Products delivered correspond to my order. However, the parcel was ripped open on delivery.
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Response from tompress.com
Hello, Did everything arrive in good condition? Best regards.
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