The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
The best way to improve is to communicate more about possible delays! It's because I contacted you that I got a status report on my order! Two months of waiting all the same! And that's a real shame. Otherwise, there's nothing to add: the products met my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
nothing yet
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Order responsiveness
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Delivery too long, no info when product not available. Good product.
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Acheteur Vérifié
Rating: 3 out of 5
I'm giving it 3 stars because to date, despite the parcel being indicated as delivered, I still haven't received anything, it seems to have got lost with the La Poste delivery person.""
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Response from tompress.com
Hello, The claim has been made with the postal services and a new parcel was dispatched yesterday. Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
a problem: the cheese grater can't be assembled. a call to your company yielded no solution. i'm waiting for a reply. the grater still can't be assembled and therefore can't be used.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Fast, top packaging.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery - product perfectly matched expectations. Small surprise gifts in the parcel much appreciated
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Acheteur Vérifié
Rating: 4 out of 5
Speed of delivery
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a book for Christmas that was out of stock. It arrived 2 months later, one month after Christmas. It can happen that an article is out of stock, that's not the problem, but I would have liked to have been warned at the time of ordering. I hope you will take this into account in the future. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
There is a price difference between the online catalogs and the order. Please rectify.
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Acheteur Vérifié
Rating: 4 out of 5
The quality was great, but the delivery time was far too long. I placed my order 3 weeks before the holidays and received my cutting board 3 weeks after the holidays. Customer service is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the items, but still a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
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Verifizierter Käufer
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Product and delivery matched my expectations
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Acheteur Vérifié
Rating: 4 out of 5
Delivery on time and product as ordered. The only small drawback: the polyethylene packaging was open, so I didn't count the bags!
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Acheteur Vérifié
Rating: 4 out of 5
as far as ordering and delivery are concerned super, material to be seen in use
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Acheteur Vérifié
Rating: 4 out of 5
Hello, It's difficult to bottom the pan so that it doesn't stick anymore. Method not explicit enough.
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Acheteur Vérifié
Rating: 4 out of 5
When I chose the stove, I wasn't suspicious, thinking it was induction for the price". Lack of pot
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Response from tompress.com
it wasn't!!! And 20 at my expense to send it back. I kept it.
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Acheteur Vérifié
Rating: 4 out of 5
The casings are a bit expensive but otherwise perfect
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
fast, careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
telephone reception with a call back and a response to the request for a very professional and friendly product. product received very quickly Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery, as ordered.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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