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Rating: 4 out of 5
The tagine dish has been carefully packed and protected. Fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 566 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
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A
Rating: 4 out of 5
product speed and conformity
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A
Rating: 4 out of 5
It was a fragile item. The carrier should have waited until unpacking to make sure everything was OK. Fortunately, no problem
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Rating: 4 out of 5
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Rating: 4 out of 5
very good delivery the parcel arrived on time and in good condition nothing to say it's perfect
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Rating: 4 out of 5
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Rating: 3 out of 5
The delivery time is much longer than announced on the site (1 week for me instead of 48h announced). Nor did I receive an e-mail telling me that my parcel had been delivered.
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Rating: 4 out of 5
Nothing to say
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
good product quality.
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Rating: 3 out of 5
The legs bent and my paella on the floor not happy at all
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Response from tompress.com
Hello, Sorry for the inconvenience. Could you please send us a photo of the tripod? Please contact us on 05 63 71 44 99 or [email protected].
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Rating: 4 out of 5
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Rating: 2 out of 5
2 1/2 months for a meat funnel is too long. I will no longer order from this site.
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Rating: 3 out of 5
The product delivered is less attractive than the one seen on the Internet. The visual is not always reliable ...
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Rating: 3 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Well-constructed site, effective product description
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Rating: 3 out of 5
THE CLAWS ARE NOT MADE OF STAINLESS STEEL AND RUST IN CONTACT WITH WATER
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Rating: 4 out of 5
Fast compliance. To be recommended Reading is not easy!
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Rating: 2 out of 5
I was not informed of the delay in delivery which was very very long in coming; I do not know if I will recommend.
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A
Rating: 2 out of 5
No communication on the progress of the order, order placed more than 4 weeks before Christmas and 3 days before Christmas Eve still nothing, I had to call again to be told that my order will leave on Dec 26. Very disappointed, I used to order several times a year. That's it, I'm going to use a competitor from now on...
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A
Rating: 4 out of 5
nothing more. Please continue
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Rating: 3 out of 5
Delivery two months after order.
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Rating: 4 out of 5
The products are compliant. On the other hand a big delay of delivery for a delivery announced in 48h working days There we were more on 7 working days, even if you are not responsible for the delay, a gesture on the next order would be welcome thank you in advance
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Rating: 4 out of 5
fast delivery even though a lead time was announced, pleasant surprise
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Rating: 4 out of 5
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Rating: 4 out of 5
the price increase over the last 2 years has been very significant.
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Rating: 4 out of 5
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Rating: 4 out of 5
The pot is of exceptional quality. I regret that the catalog description did not indicate the height of the vegetable garden, which is immense. Please indicate all dimensions more clearly.
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A
Rating: 4 out of 5
fast delivery and as described.
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Rating: 2 out of 5
I bought two salmon smokers without understanding, for lack of sufficient information, that as they could only be smoked hot, they were not suitable for smoking salmon. I discovered this when I tried to use the first one (the second was for a Christmas present). I called your company, hoping for some advice and help. I was greeted with a (borderline) friendly welcome and a complete disregard for the customer's needs.
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Rating: 4 out of 5
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Rating: 4 out of 5
speed of delivery
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Rating: 4 out of 5
fast shipping
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Rating: 4 out of 5
CLEAR
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Rating: 2 out of 5
Hello, I ordered cartons for salmon fillets (22*60) the packaging is insufficient the corners are damaged. And the price is really excessive, too bad! Sincerely
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