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Rating: 3 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
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A
Rating: 3 out of 5
I bought this slicer during a sales period, before purchasing this product I asked for a small discount. This discount was the cover for this slicer. This was refused, so here's why you only have three stars.
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Rating: 2 out of 5
I had to phone to receive my order because more than a week after ordering I had not received any information. The plancha has a shock in a corner and the oil dispenser is missing which was missing when I ordered and I have no information on when I will receive this missing item. I remain more than skeptical about the future of my future purchases from you. In the meantime
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Response from tompress.com
Hello, We apologize for the inconvenience. The oil spray will be sent to you free of charge as soon as production is complete, as agreed during your telephone conversation. For the plancha, we require the delivery note containing your reservations to the carrier so that we can take the necessary steps. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
good value for money.
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Rating: 3 out of 5
Long delivery times The parcel took over a week to be delivered almost to the point of departure.
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Rating: 4 out of 5
Package very well packed. Fast delivery. I recommend
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Rating: 4 out of 5
I liked the speed of delivery..... I didn't like the fact that there was no bolt on the tap step.
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Rating: 4 out of 5
Good telephone reception Good product Very average carrier delivery
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Rating: 4 out of 5
fast delivery perfect
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Rating: 3 out of 5
Very fast order processing and shipping. I ordered tomato stakes, the only downside is that the stakes are not pointed, which is not at all practical for planting. I'd never seen that before. And it's not visible on the description. Hence my note
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Response from tompress.com
Hello, the stakes are sold alone or with the plastic cone for stakes you can complete it if you don't already have the cones: https://www.tompress.com/A-10003222-cone-en-plastique-pour-piquet.aspx Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 2 out of 5
1 broken pot
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Response from tompress.com
Hello, We're sorry for the inconvenience. Did you send the photo to our customer service department as agreed during your telephone conversation? Please remember to quote the file number in your e-mail: 29105. Best regards.
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Rating: 4 out of 5
Item corresponds to expectations.
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Rating: 4 out of 5
Very happy with my purchase. Quick receipt of the order. And above all, very good packaging of the product received in impeccable condition.
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Rating: 4 out of 5
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Rating: 4 out of 5
no comment, everything's fine
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Rating: 4 out of 5
Descriptive choice
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Rating: 4 out of 5
Hello Tompress, Fully satisfied with the order. Mission accomplished for you as a salesperson. Compliments to your two switchboard operators (Samantha and Sophie) for their welcome and competence. JMM Photo.
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Rating: 4 out of 5
as requested
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Rating: 2 out of 5
More than five months between order and delivery - that's not serious!
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V
Rating: 2 out of 5
Unfortunately only 2 stars, order on 10.04 partial delivery mid-June, rest is no longer available (can happen). No information from seller. The whole thing could have been processed much faster. Product is of good quality.
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Response from tompress.com
Hello, we apologize, we will do our best to keep you informed. Yours sincerely.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
difficult to turn the crank
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Rating: 4 out of 5
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Rating: 4 out of 5
Good product and fast shipping
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Rating: 4 out of 5
everything looked perfect!
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Rating: 4 out of 5
Very nice wine brick, but the cork is very difficult to use.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
Reduce packaging: I received the 100 vacuum bags in a cardboard box that was far too big for the product being shipped. A large envelope would have sufficed!
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Rating: 4 out of 5
Fast, impeccable delivery A little disappointed by the quality of one of the 2 products (spindle drive shaft)
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Rating: 4 out of 5
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Rating: 4 out of 5
fast delivery time thank you for accepting a payment by cheque for this purchase because the elderly have difficulties to make payments by Internet too many steps are done or to be done by Internet cordially
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