The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
The product is very average, every other time the bread box flap comes off the track and doesn't close. You have to pull from left to right and right to left to get it back on track.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Too much waiting to receive the product 7 weeks. Quality product, that's why I didn't cancel.
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Acheteur Vérifié
Rating: 3 out of 5
Very long wait for product, ravioli roller But good quality.
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Acheteur Vérifié
Rating: 4 out of 5
good-quality unit. Suction is consistent. Be careful with semi-soft foods such as buns... you have to stop before the suction is finished, otherwise you'll end up with a patty. But we ask it to vacuum...
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Response from tompress.com
Very good advice
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Acheteur Vérifié
Rating: 2 out of 5
I am really disappointed not deep enough and therefore not much stuffing I took back my board
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Response from tompress.com
Hello, Are there any other models that might suit you? You'll find the whole range here: https://www.tompress.com/CT-1927-machine-a-pates-laminoir-et-moule.aspx Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Ordered in early January, delivered in April. When ordering, you are given a delivery time of 3 or 4 days.
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Response from tompress.com
Hello, We apologize for the fact that the restocking delay was exceptionally longer than initially expected. We are doing our utmost to rectify the situation. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
For me, the asparagus is a few centimetres too short to cook all the way through.
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Acheteur Vérifié
Rating: 2 out of 5
A much too long wait and a lack of communication. Ordered in November, with a promise of Christmas delivery. Result: received in April, without any compensation.
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Response from tompress.com
Hello, Due to the current situation with raw materials, including wood in your case, we were unable to meet the deadline initially set by the manufacturer. We apologize for this exceptional delay. Yours sincerely
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Acheteur Vérifié
Rating: 2 out of 5
Ravioli roll ordered on 8/12/21 and received on 8/04/22, i.e. a 4-month delay with no communication... It's a shame, it gives a bad image when in the end there are no problems with the product. There are things to review...
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Response from tompress.com
Hello, The tracking is updated daily on the site to allow you to follow the progress of your orders and the replenishment times. We apologize for the delay and will try to improve the communication of tracking information. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Order received 4 months later
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Response from tompress.com
We understand your dissatisfaction with the delay in the production of this wooden article and hope that things will get back to normal as soon as possible. Kind regards.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Express delivery requested, invoiced and paid for. Instead of 24 h delivery was 72 h slower than standard delivery!
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Response from tompress.com
Hello, the tracking system shows 3 deliveries the day after your order. Did you receive the messages? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Except for the delays if not that's fine!
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Acheteur Vérifié
Rating: 2 out of 5
The item ordered arrived, very well packaged, but 3 months after the expected date without having received a message from you. I was the one who, worried, initiated the e-mail.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
positive reception
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
punctuality
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Acheteur Vérifié
Rating: 4 out of 5
Good value for money Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
I haven't been able to use it properly - I've given up on the lung, which is much too pink to use with one hand and hold the bottle with the other if possible - I'm willing to turn it upside down because I can't do anything with it
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Response from tompress.com
Please contact our customer service department on 05 63 71 44 99 or by e-mail: [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I'm very satisfied with my purchase. I'd been looking for one for a while, but I didn't know it existed electrically. I've already made escalettes thanks to this person who gave me the recipe, a small drawback is that the recipe is not in French. Best regards,
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Response from tompress.com
Hello, I'm sorry, I'll send you the French version immediately by e-mail. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Very good experiences with the company tompress it should be more noted the diameter of all grills meat grinder and other parts that if installed
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Acheteur Vérifié
Rating: 4 out of 5
Out of the entire order, one item listed on the site could not be delivered, but its replacement by another was arranged by telephone. Very good initiative from Tompress, everything went well.
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Acheteur Vérifié
Rating: 4 out of 5
Complete book and commentary.
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Acheteur Vérifié
Rating: 2 out of 5
We received the order 3 months later, which was far too long.
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Acheteur Vérifié
Rating: 4 out of 5
Sponsorship that didn't work out
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Fast and correct service
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Acheteur Vérifié
Rating: 4 out of 5
Order a little long due to an item being out of stock. An information e-mail would have been welcome. Otherwise, the fact that my order was sent in a single parcel was very much appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Well packed parcel, fast delivery. Product conforms to my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Verifizierter Käufer
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Delivery correct and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
Speed
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Acheteur Vérifié
Rating: 4 out of 5
arrived in very good condition, super packaging. nothing to complain about, well done to you.
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