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A
Rating: 4 out of 5
As far as I'm concerned, it's going to be difficult to do better; perhaps the prices are more affordable for private individuals?
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
The site is easy to use, but the order tracking system needs improvement, as no information is provided in the event of delivery problems.
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A
Rating: 3 out of 5
Delivery time not announced!
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A
Rating: 3 out of 5
good products, but disappointed by the purchase of a product that was modified between order and delivery (also on the site). And I had to pay for the return,.... so I kept a product I'd seen cheaper elsewhere, thinking I'd find one of better quality... which turned out to be the same. The photos on the site (of this product) are misleading...
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A
Rating: 3 out of 5
Hello I did not receive the diameter of cheese mold I ordered Received diameter 13
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Response from tompress.com
Hello, the diameter 13 corresponds to the 900-gram cheese form whose dimensions are: top diameter: 13 cm, bottom: 11.5 cm and height: 7 cm. Is this what you received? Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Satisfied with my order (small downside a catalog to avoid going on your site to benefit friends) thank you
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A
Rating: 4 out of 5
very good site
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A
Rating: 4 out of 5
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Rating: 4 out of 5
No problem correct delivery nothing to say about what I bought recommends tompress
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very fast service.
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A
Rating: 2 out of 5
The type 22 stainless steel knife does not fit on the screw of the reber meat mincer.
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Response from tompress.com
Hello, do you also have a type 22 chopper? Is it an electric model? Best regards.
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Rating: 4 out of 5
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A
Rating: 4 out of 5
All right!
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A
Rating: 3 out of 5
delivery times are very long for Belgium.
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Rating: 3 out of 5
very fast too bad the shipping costs are so high
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Rating: 4 out of 5
Unfortunately, it was not possible to open the cabinet in the presence of the driver. The driver had disappeared like lightning without a signature. We therefore only discovered the defective grille later. However, the cabinet is still very nice.
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Rating: 4 out of 5
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Rating: 4 out of 5
Just as I expected, used this weekend perfectly
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
the speed of delivery is very good.
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A
Rating: 3 out of 5
The product marked in stock was not available. I had to cancel the order after a month of waiting.
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A
Rating: 4 out of 5
Delivery compliant, fast and secure. Nevertheless, very large ecological package
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A
Rating: 2 out of 5
2 months to receive a grinder joint that costs three times nothing is a long time !!!!!!!
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Response from tompress.com
Hello, Our apologies, the restocking time was longer than expected. Kind regards.
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Rating: 4 out of 5
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A
Rating: 4 out of 5
fast order processing
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A
Rating: 4 out of 5
Correct approach times
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Rating: 4 out of 5
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Rating: 4 out of 5
Product conforms.thank you
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Rating: 4 out of 5
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A
Rating: 3 out of 5
poorly packaged, item should be better protected from shocks during transport, otherwise prompt dispatch
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Response from tompress.com
Hello, Thank you for your suggestion, we will try to be more vigilant. Best regards.
A
Rating: 4 out of 5
Material conforms and sent quickly. Company to recommend.
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A
Rating: 4 out of 5
Hello, Despite a small communication error, the article ordered corresponded to the request in quality and price! Best regards!
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A
Rating: 4 out of 5
Serious about the order, but a little long to receive the part.
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A
Rating: 3 out of 5
Excessively long delivery time, almost 1 month, it seems that my order has been forgotten.
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Response from tompress.com
Hello, Rest assured it has not been forgotten, only delayed, and we apologize for the inconvenience. Best regards.
A
Rating: 4 out of 5
Good material. Improve delivery.
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A
Rating: 2 out of 5
My order arrived 3 weeks late without a message to warn me... No commercial gesture to apologize... very disappointed for this first order.
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Response from tompress.com
Hello, Your satisfaction is important to Tom Press. Of course, we are sorry for the delay in the supply of certain items in your order and remain mobilized to maintain our quality of service despite the operational difficulties encountered. Sincerely yours.