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A
Rating: 4 out of 5
Just as I expected, used this weekend perfectly
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
the speed of delivery is very good.
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A
Rating: 3 out of 5
The product marked in stock was not available. I had to cancel the order after a month of waiting.
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A
Rating: 4 out of 5
Delivery compliant, fast and secure. Nevertheless, very large ecological package
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A
Rating: 2 out of 5
2 months to receive a grinder joint that costs three times nothing is a long time !!!!!!!
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Response from tompress.com
Hello, Our apologies, the restocking time was longer than expected. Kind regards.
A
Rating: 4 out of 5
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Rating: 4 out of 5
fast order processing
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A
Rating: 4 out of 5
Correct approach times
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Rating: 4 out of 5
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Rating: 4 out of 5
Product conforms.thank you
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Rating: 4 out of 5
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Rating: 3 out of 5
poorly packaged, item should be better protected from shocks during transport, otherwise prompt dispatch
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Response from tompress.com
Hello, Thank you for your suggestion, we will try to be more vigilant. Best regards.
A
Rating: 4 out of 5
Material conforms and sent quickly. Company to recommend.
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A
Rating: 4 out of 5
Hello, Despite a small communication error, the article ordered corresponded to the request in quality and price! Best regards!
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A
Rating: 4 out of 5
Serious about the order, but a little long to receive the part.
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A
Rating: 3 out of 5
Excessively long delivery time, almost 1 month, it seems that my order has been forgotten.
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Response from tompress.com
Hello, Rest assured it has not been forgotten, only delayed, and we apologize for the inconvenience. Best regards.
A
Rating: 4 out of 5
Good material. Improve delivery.
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A
Rating: 2 out of 5
My order arrived 3 weeks late without a message to warn me... No commercial gesture to apologize... very disappointed for this first order.
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Response from tompress.com
Hello, Your satisfaction is important to Tom Press. Of course, we are sorry for the delay in the supply of certain items in your order and remain mobilized to maintain our quality of service despite the operational difficulties encountered. Sincerely yours.
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Hello, the telephone reception is very pleasant. We had a little problem" with the delivery.
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Response from tompress.com
but it all worked out in the end.
A
Rating: 4 out of 5
p SatisfiedtaS
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A
Rating: 2 out of 5
Very disappointed with the waiting time to receive my parcel. Ordered on November 19, arrived on December 23 with no message in between. I had to make a claim to be told that it was out of stock, if I had known this beforehand I could have chosen another item.
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Response from tompress.com
Hello, We understand your disappointment, we indicate on the site the stock in real time and the availability is indicated with the mention "In stock" just to the right of the photo.
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Rating: 4 out of 5
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Rating: 4 out of 5
faster delivery
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A
Rating: 4 out of 5
Easy contact and ordering. Shipping speed to be improved
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Rating: 2 out of 5
The parcel arrived one month after ordering, I was not informed of anything, I had to call to find out what was going on.
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Response from tompress.com
Hello, I'm sorry, but 2 e-mails were sent to you on 22/11 and 22/12. Kind regards.
V
Rating: 4 out of 5
Great products and perfect service
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A
Rating: 3 out of 5
Delivery times not respected, big anxiety for Christmas. Customer service uninterested in my problem, no apology, no message and of course, no gesture. I do not recommend !!!!.
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Response from tompress.com
Hello, Our apologies for the delay in manufacturing the granite marble. However, upon receipt in our warehouses, it was shipped to you immediately and the promise of delivery within 24 hours to the relay point was kept. Yours sincerely
A
Rating: 4 out of 5
Products received promptly with no problems. As usual
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A
Rating: 3 out of 5
the products are very good, but the delivery time is a little too long; if you're out of order, it's not great.
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Rating: 4 out of 5
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Rating: 4 out of 5
Delivery as ordered, but the delivery time was one week instead of the 48 hours announced.
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Rating: 4 out of 5
Very well done site and impeccable delivery
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Rating: 4 out of 5
the machine for tomato sauces
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Rating: 4 out of 5
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Rating: 3 out of 5
Negative: when cooking, the blood from the pigeons on the upper skewer drips onto the lower pigeons. This is not a vain pleasure. Why don't you use the same offset as the competing brand (for your information, at the time of purchase, they were out of stock)? Can the appliance be modified? Thank you
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery, doesn't take up too much space, pretty as pictured, tempers well, only problem is that it takes too long to make 30 minutes for 1kg of chocolate and there's no information on electricity consumption.
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