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A
Rating: 4 out of 5
skills and speed of delivery.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very fast delivery
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A
Rating: 4 out of 5
Customer service negative point that the credit on the order can not be deducted on an online order
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Response from tompress.com
Hello, At the moment, you need to contact customer service to use a credit note. You can send us your order by e-mail or by phone, and we'll do what's necessary. Best regards.
A
Rating: 4 out of 5
Nothing to say I don't have enough hindsight !!!!!
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Rating: 4 out of 5
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A
Rating: 4 out of 5
The person who owns the spit is satisfied with the appliance for the time being.
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A
Rating: 4 out of 5
No worries about deadlines, the equipment lived up to our expectations.
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A
Rating: 4 out of 5
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A
Rating: 3 out of 5
My order (for 320) was placed at the end of September and I received it at the end of November! Tomato seeds available in 15 days and sauerkraut pots available in 1 week. Supply lead times kept getting longer and longer, and the purchasing department was never willing to send the items I needed in 2 shipments. In the end, all that was left was the tomato seeds at 3 euros.
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A
Rating: 2 out of 5
the product does not correspond at all to the photo. I would have preferred the degrees to be in celcius degrees only as on the photo and as I expected to have! really disappointed by the product you sent.
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Response from tompress.com
Hello, Our apologies, the model has changed, we will update the photo as soon as possible. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Disappointed not to have received the calendar in my parcel....
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Response from tompress.com
Hello, the calendar is included with orders over 20 euros only. Yours sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 3 out of 5
Hello, as the rosin jar has a rather fragile cap, it blew up, spilling the powder all over the place inside and outside the box (the postman told me it had leaked into her van). In future, try to pack it well so that it resists shocks during transport. For the rest, nothing to say
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Response from tompress.com
Hello, Thank you for this information, and we apologize. I assume that the postwoman gave you the damage report which accompanied the obviously damaged parcel? Please forward it to us so that our after-sales service can take the necessary action as quickly as possible. I'll forward your photos to them immediately, and you can follow up the case under reference 2821.
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Rating: 4 out of 5
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A
Rating: 4 out of 5
It's a pity to use so much cardboard and paper. Maybe adapt the container to your needs.
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A
Rating: 4 out of 5
Ordering, delivery, products; no problem. On the other hand, the website needs to be modernized. It dates from another era.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Delivery on time beautiful and practical object
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A
Rating: 4 out of 5
Individual Tatin molds (12 cm and non-stick) impeccable. On the other hand, all the appliances sold as "sterilizers" are in fact "pasteurizers", as none of them exceeds the 100° required for true pasteurization!
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A
Rating: 2 out of 5
Order still not received
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Rating: 4 out of 5
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A
Rating: 3 out of 5
I have waited a very long time to be delivered at last
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A
Rating: 4 out of 5
Not disappointed with the product, received on time. Haven't used it yet so can't say much.
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Rating: 4 out of 5
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Rating: 4 out of 5
products fully compliant delivery in the best conditions
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