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Rating: 4 out of 5
Ordering, delivery, products; no problem. On the other hand, the website needs to be modernized. It dates from another era.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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Rating: 4 out of 5
Delivery on time beautiful and practical object
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Rating: 4 out of 5
Individual Tatin molds (12 cm and non-stick) impeccable. On the other hand, all the appliances sold as "sterilizers" are in fact "pasteurizers", as none of them exceeds the 100° required for true pasteurization!
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Rating: 2 out of 5
Order still not received
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Rating: 3 out of 5
I have waited a very long time to be delivered at last
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Rating: 4 out of 5
Not disappointed with the product, received on time. Haven't used it yet so can't say much.
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Rating: 4 out of 5
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Rating: 4 out of 5
products fully compliant delivery in the best conditions
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Rating: 4 out of 5
everything is fine! fast delivery!
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Rating: 4 out of 5
an offer of certain products
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Rating: 3 out of 5
sent very quickly but some plugs turn in a vacuum and are therefore unusable.
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Response from tompress.com
Hello, As soon as you feel resistance, stop turning the cap so that the lugs don't crush. Best regards.
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Rating: 3 out of 5
Lid very warped due to transport
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Rating: 2 out of 5
How to evaluate an order that has still not been delivered since 21/10/21. Incomplete order, due to one of the products being out of stock.
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Response from tompress.com
Hello, the package has been shipped, it seems to have been delayed in the postal network, we have opened a claim: 41671020. Best regards.
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Rating: 3 out of 5
More than a week of waiting and still not received my parcel and the worst is to tell me that I gave an incomplete address while, proof in support, it is not true!
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Response from tompress.com
Following your confirmation, we have filed a complaint with the postal services. We'll be sure to let you know the outcome. Best regards.
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Rating: 4 out of 5
The epepineuse performs its function to the full, in this case for creme de marron, but the fastening system is not satisfactory: it's difficult to attach and doesn't hold well.
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Rating: 4 out of 5
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Rating: 4 out of 5
Seriousness and speed.
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Rating: 4 out of 5
fast shipping and product intact.but not yet used
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Rating: 2 out of 5
The 30cm socca plate I ordered was the wrong size. The usable surface is only 25.5 cm, not a huge difference in height! The size of a frying pan in any shop corresponds to the usable surface, but not with you. Customer service offered me an exchange, but I had to pay the return postage (which was almost 10) and a big surplus for av
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Response from tompress.com
Hello, I'm sorry that the item is not to your liking. The dimensions indicated are the outside dimensions. As proposed, you can return the item to us. Best regards.
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Rating: 4 out of 5
maintain service quality but make an effort on prices....
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Rating: 4 out of 5
the whole is of good quality and the manufacturing is well done
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