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A
Rating: 4 out of 5
everything is fine! fast delivery!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
an offer of certain products
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
sent very quickly but some plugs turn in a vacuum and are therefore unusable.
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Response from tompress.com
Hello, As soon as you feel resistance, stop turning the cap so that the lugs don't crush. Best regards.
A
Rating: 3 out of 5
Lid very warped due to transport
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A
Rating: 2 out of 5
How to evaluate an order that has still not been delivered since 21/10/21. Incomplete order, due to one of the products being out of stock.
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Response from tompress.com
Hello, the package has been shipped, it seems to have been delayed in the postal network, we have opened a claim: 41671020. Best regards.
A
Rating: 3 out of 5
More than a week of waiting and still not received my parcel and the worst is to tell me that I gave an incomplete address while, proof in support, it is not true!
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Response from tompress.com
Following your confirmation, we have filed a complaint with the postal services. We'll be sure to let you know the outcome. Best regards.
A
Rating: 4 out of 5
The epepineuse performs its function to the full, in this case for creme de marron, but the fastening system is not satisfactory: it's difficult to attach and doesn't hold well.
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Rating: 4 out of 5
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Rating: 4 out of 5
Seriousness and speed.
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Rating: 4 out of 5
fast shipping and product intact.but not yet used
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Rating: 4 out of 5
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Rating: 2 out of 5
The 30cm socca plate I ordered was the wrong size. The usable surface is only 25.5 cm, not a huge difference in height! The size of a frying pan in any shop corresponds to the usable surface, but not with you. Customer service offered me an exchange, but I had to pay the return postage (which was almost 10) and a big surplus for av
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Response from tompress.com
Hello, I'm sorry that the item is not to your liking. The dimensions indicated are the outside dimensions. As proposed, you can return the item to us. Best regards.
A
Rating: 4 out of 5
maintain service quality but make an effort on prices....
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
the whole is of good quality and the manufacturing is well done
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Rating: 4 out of 5
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Rating: 3 out of 5
slow delivery
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A
Rating: 3 out of 5
Hello, your team and your services are perfect the only thing I'm disappointed is that I ordered a thorn for chestnuts alas the skin goes through the sieve ...
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Response from tompress.com
Hello, how did you proceed? Perhaps this tip sheet will help you: https://www.tompress.com/A-10004121-comment-faire-sa-creme-de-marrons.aspx Our customer service team is also available to answer any questions you may have: 0563714499 or [email protected] Best regards.
A
Rating: 4 out of 5
Fast and efficient
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Rating: 2 out of 5
Weak product. The thermometer's temperature scale is a piece of paper printed and glued into the glass. This makes it look like a toy produced in a technology class. Many doubts about the thermometer's durability. Product already oxidized after 3 uses. Very thin steel.
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Response from tompress.com
Hello, Once sterilization is complete, the thermometer must be wiped dry. Our customer service department has tried to reach you without success. Please do not hesitate to call us again. Best regards
A
Rating: 3 out of 5
Not very happy as most of my "perfect" jars were damaged."
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Response from tompress.com
Hello, We apologize for the inconvenience. Your complaint has been dealt with. We hope that the solution adopted has given you complete satisfaction. Best regards.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Nice product, but if you put in 5l of water, when you boil it and put in spaghetti-type pasta ... the water and foam overflow!
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A
Rating: 3 out of 5
Very good and efficient peeler. Customer service very good, very pleasant person on the phone, very available to solve delivery problems. Disastrous delivery because of the Geodis transport company (3 reminders to get our delivery, they never contacted us and didn't show up for the first 2 appointments, the parcel was depalletised, the box was damaged and there was a slight knock on the metal sheet).
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Response from tompress.com
Hello, We apologize for the delay in delivery. We will do everything in our power to ensure that this does not happen again. Best regards.
A
Rating: 2 out of 5
Disappointed by the wait of the delivery and disappointed by you because once you received your payment the remainder does not concern you any more 15 days to have my order whereas was to be delivered in 2 days site not serious
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Response from tompress.com
Hello, Our apologies for the delay. The 4.5 mm grid was not available in stock, which delayed the dispatch of your order. Yours sincerely
A
Rating: 4 out of 5
Delivery a little slow but very good products
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Rating: 4 out of 5
short
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A
Rating: 4 out of 5
very good quote
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A
Rating: 4 out of 5
product meets my expectations
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Out of 20 capsules used, 3 are already non-compliant.
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Response from tompress.com
When you feel resistance, don't force it any further. Best regards.
A
Rating: 4 out of 5
Product delivered quickly: to date, the vats have been filled with apple juice for cider (3 x 60-liter vats) and have given full satisfaction in the first few days of fermentation. It remains to be seen how they will hold up over time and how they will be used when bottled.
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A
Rating: 4 out of 5
Spotless; item as described and well packaged.
Fast delivery
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Fast delivery
A
Rating: 3 out of 5
I'm disappointed by the lack of information on how to use and maintain the tompress automatic vacuum filler. The enclosed document does not correspond to the equipment delivered. Instead, it's an instruction manual for a Reber vacuum filler! The first vacuum tests were mixed, with the absence of instructions for use corresponding to the equipment.
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Rating: 4 out of 5
I should have been delivered a day earlier, but the post office had a problem.
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Rating: 4 out of 5
Excellent delivery, but I'm a bit disappointed with the tool.
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