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A
Rating: 2 out of 5
3 months late and no commercial gesture
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delay too long
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A
Rating: 3 out of 5
I ordered in June and have just been delivered.
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A
Rating: 3 out of 5
Received a few days ago for an order dated June 26. No one cares about us
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A
Rating: 4 out of 5
Carrier really not serious
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A
Rating: 4 out of 5
fast delivery bravo
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A
Rating: 4 out of 5
Product complies with the description, the cooking times indicated seem low in use.
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A
Rating: 3 out of 5
Delivery took a little time, package was not stuck in the box, it was moving.
As for the product, a few defects, stains were present from unpacking but it works well. Beautiful waffles with a nice design.
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As for the product, a few defects, stains were present from unpacking but it works well. Beautiful waffles with a nice design.
A
Rating: 4 out of 5
I am not satisfied with the quality because when they come out of the dishwasher they remain tanned. The food in the pan sticks. I am disappointed with my purchase. Y.Portier.
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A
Rating: 4 out of 5
overall,well
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A
Rating: 2 out of 5
6 months for delivery !!!! A very late birthday present.
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Response from tompress.com
Hello, We apologize for the disruption to our supplies at this time of year. Kind regards.
A
Rating: 3 out of 5
the wait to receive the order and chicken spice disappointing
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A
Rating: 4 out of 5
Impeccable tool (I've used it to make chestnut jam), just needs a little instruction; it's not complicated though, but often a few tips come in handy!
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A
Rating: 3 out of 5
Delivery is random. Geodis turns up unannounced and then offers a delivery from 8am to 6pm, with no further details. A day wasted waiting for a delivery. At Darty, the window is 2 hours and they deliver at weekends.
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A
Rating: 2 out of 5
Ordered in April and received in October! No compensation How can I be satisfied?
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Response from tompress.com
Hello, We apologize for the exceptional situation. However, I would like to point out that we have taken care of the second shipment for your order. Best regards.
A
Rating: 4 out of 5
Parcel on its way for 10 days.
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A
Rating: 4 out of 5
Good service nothing to report
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A
Rating: 4 out of 5
It's a pity that delivery is inundated with paper advertising as unwelcome as that of supermarkets...
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Delivery time a little long. But the product purchased is of high quality.
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A
Rating: 3 out of 5
disappointed by the shorter sell-by dates than my last order
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A
Rating: 4 out of 5
order quickly delivered, complies with my request, quality products
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A
Rating: 3 out of 5
Failure to meet delivery deadlines
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A
Rating: 2 out of 5
the product is compliant, but there are no assembly and operating instructions supplied with the tank. I had to contact the company several times to obtain information about the delay problems (5 months). To top it all off, a delivery cancelled on the pretext of a faulty address and re-delivered with the same information... a birthday present arrived after the party: disappointment...
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Response from tompress.com
Hello, We understand your disappointment and are sorry, we did the best we could under the circumstances, the package was noted refused by the carrier, organizing a representation was not simple. I will send you the assembly instructions by e-mail immediately. Best regards.
A
Rating: 4 out of 5
cold reception
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A
Rating: 4 out of 5
Hello, you sent me 5 crates of 60 bottles, whereas the order was for crates of 75 bottles. As for the quality of the crates themselves, I have nothing to complain about, it seems excellent.
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Response from tompress.com
Hello, Do you have 15 floors? Please do not hesitate to contact our customer service department at 0563714499 or [email protected]. Best regards.
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Product conforms to my expectations.
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V
Rating: 4 out of 5
I am satisfied
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A
Rating: 4 out of 5
Average delivery time because product not available as expected. We had to call Tompress to find out. A note from them would have been nice.
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Good products m
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A
Rating: 4 out of 5
Excellent products. Impeccable packaging. The only problem with delivery is that only the day is specified, but not the time, which means you have to be there all day.
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A
Rating: 4 out of 5
Hello, I find that there's too much play between the screw and the crown of the press's ratchet system. It's a shame that you can't just change the crown.
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A
Rating: 4 out of 5
I'm still waiting for delivery of two bins for storing potatoes.
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A
Rating: 3 out of 5
deliveryman not friendly and in a hurry
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A
Rating: 4 out of 5
Very fast delivery and satisfactory products
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A
Rating: 4 out of 5
Not much more to say
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A
Rating: 4 out of 5
A dented box.
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Response from tompress.com
Hello, is the flavoring still usable? Best regards.
A
Rating: 2 out of 5
We ordered a lever-operated puree grinder and were very disappointed because the holes are too large, which means that we get a lumpy puree. We wanted to replace it with a classic vegetable grinder but you refused to take it back, so we bought elsewhere. If the diameter of the holes had been indicated, we wouldn't have bought! You are therefore responsible.
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Response from tompress.com
Hello, depending on the variety of potato, you can increase the cooking time to obtain a smoother result and incorporate hot milk. As the item is used, it is not possible to return it at the purchase price. Best regards.