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A
Rating: 4 out of 5
delivery and compliant product
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
I ordered and received my order almost 1 month later.
I am disappointed overall even though the products ordered are of good quality.
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I am disappointed overall even though the products ordered are of good quality.
A
Rating: 3 out of 5
Time for delivery
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A
Rating: 2 out of 5
Two months waiting for an order... I understand the covid situation, but still... And very little information when I called customer service...
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A
Rating: 3 out of 5
delivery: as always, the post office is very slow and very expensive.
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A
Rating: 4 out of 5
Ras everything was fine thank you
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Rating: 4 out of 5
Remarkable customer management from SOPHIE
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A
Rating: 4 out of 5
La Poste is not an ideal delivery method for Belgium.
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A
Rating: 3 out of 5
customer for 8 years
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Rating: 4 out of 5
Fast service tresbibproduct
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A
Rating: 4 out of 5
Delivery time not respected + 8 weeks compared to what was planned Otherwise the dough machine works very well. I tried the spinach raviolini, but couldn't get the filling right. I'll get the hang of it in time.
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A
Rating: 4 out of 5
products as described
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A
Rating: 3 out of 5
When you order a delivery, the shipping is included in the price. If any items are missing, I don't see why you have to pay twice for the delivery ???????????????
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Response from tompress.com
Hello, there is only one shipment per order. If some items are not available in stock, please take into account the delay for the shipment of your order. Best regards.
A
Rating: 4 out of 5
The spatula looks more like a beater than a spatula! the photo is not good! Otherwise to be seen in use...
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A
Rating: 4 out of 5
Very long delivery time ( 8 weeks ! ).
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A
Rating: 4 out of 5
Delivery time was very good, no negative surprises this time with last year a late delivery due to the supplier .
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A
Rating: 4 out of 5
Hello, I propose a small modification to facilitate the filling of the press: fix the 2 columns on the base with 2 additional nuts hidden in the aluminum tubes and put wing nuts at the top of the crossbar; thus, one can remove the piston and the crossbar and easily fill the press. Also find a system which prevents the tank from turning on the base...
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A
Rating: 4 out of 5
Very good, just as I expected.
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A
Rating: 3 out of 5
Hello, package not received
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A
Rating: 3 out of 5
No delivery with Chrono post
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A
Rating: 4 out of 5
Long delivery time
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A
Rating: 4 out of 5
Fast delivery and very nice product I recommend
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Rating: 4 out of 5
20 days for delivery, for an item in stock, is too long.
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Rating: 4 out of 5
Items as ordered. Good follow-up. Delivery a little slow, but that's probably due to the situation.
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Rating: 2 out of 5
Parcel not addressed to the address indicated on the Chronopost website. Shipment to Auch 32000 when my address is schweighouse 67590. According to Tompress. Reshipment not possible until three weeks after return of parcel.
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Rating: 4 out of 5
Order/delivery time too long but good follow-up. Very good product
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Rating: 2 out of 5
My delivery was announced on the website 15 days later, but I only received the product 6 weeks later.
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A
Rating: 4 out of 5
Good quality product
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
because of the covid we had to wait 2 months to receive the order a commercial gesture would have been welcome
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A
Rating: 2 out of 5
too long to wait
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A
Rating: 4 out of 5
Delivery in two months, too bad this was not specified when ordering
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Rating: 2 out of 5
I was delivered after 9 weeks !!!!!!!!!!!!!!!!!!!!! although the initial deadline was 3 weeks.
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Rating: 4 out of 5
Hello unfortunately the button was broken
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Response from tompress.com
Hello, I invite you to contact our after-sales service to report this incident at [email protected] or +33563714499. Best regards.
A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
Very disappointing delivery service. Stop the post office
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Rating: 4 out of 5
Good product
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A
Rating: 3 out of 5
Chronopost didn't send me an email to let me know my parcel had arrived. I don't question the product, but the rest. I recommend tompress with an 8 (I can't validate the note).
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A
Rating: 4 out of 5
Disappointed. most of the pits remain in the cherries!!!!
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Response from tompress.com
Hello, Is the tab positioned correctly? Aren't they too ripe? Best regards.
A
Rating: 4 out of 5
Well, too bad the rolling mill didn't go so fast. Do you give discounts to customers who are thinking of buying other items (lava stone and maybe more, I also make jars and vacuum-packed preserves and I want to smoke even though I'm clutching my barbecue)?
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Response from tompress.com
Hello, Please do not hesitate to contact our customer service department on 05 63 71 44 99 or [email protected] to discuss your requirements. Best regards.