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C
Rating: 4 out of 5
Delivery was late but justifiable given the time of covid-19 emergency.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Known for years!!! The quality is always there...
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
in the current context, delivery was made on time and on budget.
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A
Rating: 4 out of 5
Received fairly quickly. Not used yet but will come back for a review.
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C
Rating: 4 out of 5
The product is excellent, since I use it bread and pizza succeed me like never before. The delivery time was a little long but given the time I don't think it is attributable to the company. A little too high the shipping costs. I haven't needed the assistance so I can't give a rating.
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A
Rating: 4 out of 5
My only regret is that there is no information or instructions on how to use this product, so I haven't used it yet.
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Response from tompress.com
Hello, Our apologies. I will send you the necessary information by e-mail. Best regards.
A
Rating: 2 out of 5
Poor quality item, moreover, the brand displayed in the catalog is not the one received. Deception on the merchandise Maison TOMPRESS, I thought you were more serious and more respectful of your customers!
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Response from tompress.com
Hello, there may have been an error in the preparation of your order. Please contact our customer service department for further details and to eliminate this possibility. Best regards.
A
Rating: 4 out of 5
Thank you
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Response from tompress.com
We look forward to hearing from you! See you soon.
A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Super team, well-prepared parcel. Identical to the description. A very good follow-up by mail always a response within 2 hours. Slow delivery due to coronavirus. I highly recommend your website to my friends and family.
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Response from tompress.com
Thank you very much, the team will be delighted with your compliments. Have a nice day.
A
Rating: 4 out of 5
very good quality. thank you
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A
Rating: 4 out of 5
compliant product
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A
Rating: 4 out of 5
Good responsiveness and good product information
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A
Rating: 4 out of 5
Top service and merchandise The delivery that day was raining and the driver didn't want to come to my home.
I apologize given the context of this health crisis.
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I apologize given the context of this health crisis.
A
Rating: 4 out of 5
Hello
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A
Rating: 4 out of 5
Good evaluation Apt use of the product. Participation in the ecology by saving space and saving garbage bags. Delivery ok.
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C
Rating: 4 out of 5
The problem of late delivery affected my complete satisfaction. Justified by the current time of health emergency that I did not have, however, with deliveries from other providers. Thank you
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A
Rating: 4 out of 5
Package slightly damaged, with the tail protruding from the package. The utensil was unharmed.
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A
Rating: 4 out of 5
Ras c'est propre et rapide merci
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A
Rating: 4 out of 5
On-time delivery and quality products
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Very satisfactory telephone reception when ordering. The deliveryman was unpleasant because he was in a hurry, which meant I didn't have enough time to check the contents of the parcel and envelope. As a result, I discovered that the invoice was missing a few days after receiving the parcel. Fortunately, following my complaint, customer service was very quick to send an invoice. Satisfactory
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A
Rating: 4 out of 5
The item is exactly as shown in the photo, there are a few small imperfections on the lid.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 2 out of 5
delivery not yet collected 04/21/2020
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Response from tompress.com
Hello, Your parcel is on its way. Due to the unprecedented health situation, the distribution of mail and parcels by La Poste has slowed down considerably. Best regards.
A
Rating: 4 out of 5
Too bad the good-for-nothings at the post office only do their job at 30%.
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Response from tompress.com
It's a shame to give Tom Press a bad mark. However, we also regret the lack of commitment and support shown by some towards the confined population.
A
Rating: 4 out of 5
Solid, reliable kitchen utensil.
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A
Rating: 4 out of 5
On-time delivery. Perfectly secure packaging.
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A
Rating: 3 out of 5
I'm ill from Covid19 and the deliveryman forced me to come down, he didn't want to go up 2 floors, I told him I was ill, he said I didn't care, I'm leaving with the parcel, I had to come down to get it, it's catastrophic.
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Response from tompress.com
We apologize for this inconvenience, which we will pass on to our carrier.
A
Rating: 4 out of 5
very good and inexpensive products
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A
Rating: 4 out of 5
A good company to recommend
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A
Rating: 4 out of 5
Product conforms to the order and beautiful quality too bad that delivery took 4 months ... otherwise all ok thank you.
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A
Rating: 4 out of 5
the mould suits me perfectly, I've used it several times and it worked perfectly
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A
Rating: 4 out of 5
Hello, this survey is probably automatic because I haven't received anything.
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Response from tompress.com
Hello, your parcel has arrived at the sorting center in your department and should be delivered shortly. Best regards.
A
Rating: 4 out of 5
Efficient when ordered. Delivery problem, but it was the post office's fault A broken throttle lever Otherwise everything is OK
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Response from tompress.com
Hello, Please send photos of the damage to [email protected] with reference 24424 in the subject line. Best regards.
A
Rating: 4 out of 5
Top! A yeast offering would really complement many of your products!
Have a nice day,
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Have a nice day,
Response from tompress.com
Hello, they are ;) they are being restocked, but you can find them here: https://www.tompress.com/CT-8674-levures.aspx Best regards.
A
Rating: 4 out of 5
Quality product at a reasonable price Delivery problematic, certainly due to the current health crisis.
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A
Rating: 4 out of 5
Lack of precision due to insufficient documentation. Problem fitting temperature sensor to door
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