The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello, I still haven't received my delivery and the previous ones arrived twice. Sincerely Mr Viallard
Translated reviews
Response from tompress.com
Hello, Parcel delivered on 16/04/2020. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
Unfortunately I am unable to give my opinion as I have not received the goods! Of course there are very special conditions at the moment and it is possible that the problems will continue. However, in the event of non-receipt, do you plan to reimburse me? Even if I follow the track of the parcel on the link you sent me, which goes to the post office, there is no advance.
Translated reviews
Response from tompress.com
Hello, Your parcel was delivered on 15/04/2020. Best regards.
A
Acheteur Vérifié
Rating: 2 out of 5
Not yet recut
Translated reviews
Response from tompress.com
Hello, Yes, but the parcel did arrive in Switzerland. Customs clearance is taking longer in the current climate. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
Thank you
Translated reviews
Response from tompress.com
Thanks, but the rating for Tom Press is still average...
A
Acheteur Vérifié
Rating: 4 out of 5
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
good product and an interesting range
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Cuts bones and meat well, skin is more difficult because the blades are not parallel, only the tip cuts Made in Italy, not China...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Satisfied overall and always.merci
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
The order was picked up by the post office on Wednesday April 8. The tracking has not changed since then - so no scan - as if the package was lost. Not delivered 10 days after the order there is something to worry about!!!
Translated reviews
Response from tompress.com
Hello, Your parcel is on its way. Postal delays are considerably longer at this time of year. Rest assured, it's on its way. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I'm just sorry that there are no instructions on the pack, it's the first time I've used this product,
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
complicated delivery due to confinement
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Everything went well
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Despite a missing item, very good experience and very good after-sales service (the problem was sorted out very quickly) in full confinement.
Translated reviews
Response from tompress.com
Thank you for your confidence and we apologize again for the inconvenience.
A
Acheteur Vérifié
Rating: 2 out of 5
not cooomercant
Translated reviews
Response from tompress.com
Hello, Could you please tell us directly what's going on? By email: [email protected] or phone 05 63 71 44 99. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
Be careful with your packaging, small parts in large packages so a lot of packing paper, then I made 2 orders in 10 days so 2 times the catalog and advertising. At a time when we're being asked to make environmental efforts, I find it very wasteful.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
For the 1st time I ordered flour, top of the top. Fast order despite the confinement,
Translated reviews
Response from tompress.com
Thank you, I look forward to a future order.
A
Acheteur Vérifié
Rating: 4 out of 5
There are two streets in my town with the same name, so the deliveryman asked me which commune it was. However, the zip code is not the same for the two communes, so unless he had not been given my zip code, he shouldn't have needed to contact me for clarification.
Translated reviews
Response from tompress.com
Hello, Perhaps the label was not legible enough. It is preferable that he took this precaution to ensure proper delivery. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
not applicable
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
On my last order, there was an impact on the 46 mm basin, which wasn't great, and I was a little disappointed. 4 different orders, two damaged devices on two different orders, and one returned by Tompress (the thermometer). The material is not at fault because it's of good quality, but perhaps transport was poorly handled? or the packaging of the products needs strengthening?
Best regards, Mr and Mrs FEREY
Translated reviews
Response from tompress.com
Sorry for the inconvenience, we will do our best for your next order.
A
Acheteur Vérifié
Rating: 4 out of 5
excellent product, delivery nothing to say given the current situation.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
Good delivery but I thought it was coming from Belgium so I had to wait longer.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I've been a customer for several years, and I'd like to thank the entire Tom Press team for the work they do for their customers despite the confinement.
Translated reviews
Response from tompress.com
Thank you very much, it's a pleasure.
A
Acheteur Vérifié
Rating: 4 out of 5
Thanks for the advice
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
bonjour j'ai été surpris par la rapidité de livraison je suis très satisfait de ma commende salutation
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I would have liked to have been warned of the delay in delivery and I find the expiry date too short.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The grates I received were great, they fit perfectly on my BOSCH chopper, I've finally found the grates I needed. You can tell the sales person I spoke to on the phone that this model of grate fits perfectly on the BOSCH chopper. Too bad I would have ordered one more, but the person told me it was impossible to adapt.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
*4 stars because the thermometer broke during transport (be careful with fragile products) *That said, TOMPRESS gave me a thermometer free of charge 5 stars for customer service *The material I ordered is of good quality 5 stars *TOMPRESS is a serious company, there's no doubt about that.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
Very pleased
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
First order no problem.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Bon Appareil .
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
At the time of ordering I don't know what happened but I received no confirmation and to top it all my order was lost and it took several days to recover it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The product corresponds to the description but seems of average quality and not very solid... To be seen in time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
too long delivery time more than one month
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
sheep casings for chipolatas too small in diameter, impossible to thread even on the smallest tube...
Translated reviews
Response from tompress.com
Hello, remember to soften them well by rinsing them in warm water with a few drops of lemon. Leave them to soak before use to restore their elasticity. All tips: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, a bit of a wait (logical for an occasion) but it was worth it, the barrel is magnificent!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Good.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
medium
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I put one star for delivery, because I can't put zero. Indeed, the deliveryman took 11 days to deliver my parcel, not even 60kms from his sorting center. Supposedly the address couldn't be found, etc. The goods were in perfect condition, just as I expected. Very good material, I'm not disappointed.
Translated reviews
Response from tompress.com
Thank you for your time. For delivery, you note Tom Press there.
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 