The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
your customer service reminded me when your platform did not register my order, or in several copies, well seen ... The items arrived whole but what overpacking, no way to use a smaller container?
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Acheteur Vérifié
Rating: 3 out of 5
Very very long delivery time ...
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Acheteur Vérifié
Rating: 4 out of 5
Very slow website to track your order... not a good customer experience.
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Acheteur Vérifié
Rating: 4 out of 5
everything was perfect, just a two-step delivery
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Acheteur Vérifié
Rating: 4 out of 5
The cooler is not very useful The cooling effect is too weak
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Response from tompress.com
How long did you put it in the freezer? At what temperature? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
On time and on budget
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Acheteur Vérifié
Rating: 4 out of 5
the advertised power does not correspond to the product
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Response from tompress.com
Hello, do you use it with butane or propane? Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I won't recommend it again. My order was already forgotten and then I had to play treasure hunt to find the parcel.
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Response from tompress.com
Hello, Could you please tell us more about your delivery? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
We regret the delivery in relay point not easy to schedule an appointment with the carrier carrier's website not easy to use thank you to the driver who phoned me and delivered to my workplace
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Acheteur Vérifié
Rating: 4 out of 5
Good product very happy
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Acheteur Vérifié
Rating: 3 out of 5
for the material nothing to say. concerning the transport, no contact from the deliverer and pallet left like that.
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Response from tompress.com
Hello, After consultation with the delivery driver, the pallet was left behind your home following your request during radio guidance with the driver.
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Acheteur Vérifié
Rating: 3 out of 5
Expensive for not much. It's actually quite fast, but the nuts are completely crushed. I asked the after-sales service for explanations on how to assemble and use it: they couldn't give me an answer. I finally found a video on the website of the brand that makes it: Picaba. But even with this, it's impossible to obtain kernels, as it takes a long time to sort the shell from the kernel.
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Acheteur Vérifié
Rating: 4 out of 5
Product as expected, correct delivery. Only drawback: no compatibility with other brands of cartridge.
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compratore verificato
Rating: 4 out of 5
fast accurate and goods as described,good
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Acheteur Vérifié
Rating: 4 out of 5
Well arrived
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Acheteur Vérifié
Rating: 3 out of 5
Postage costs are too high. The price of items is too high.
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Acheteur Vérifié
Rating: 4 out of 5
Keep up the good work
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Acheteur Vérifié
Rating: 4 out of 5
First order, very satisfied with the service
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Acheteur Vérifié
Rating: 4 out of 5
Very responsive and cooperative customer service. Much appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
very satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
Suitable equipment but would benefit from fixings
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Acheteur Vérifié
Rating: 4 out of 5
I placed my order before Christmas and hoped to receive my package on time. I received it well after Christmas. I asked the customer service who answered me in a very nice way that they were doing their best, the package was damaged but the devices were not. It's a busy time at Christmas, but I'm still happy.
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Acheteur Vérifié
Rating: 4 out of 5
Carton damaged and opened I had to check in front of the deliveryman
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Acheteur Vérifié
Rating: 4 out of 5
we have to unpack the package to avoid any surprises
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Acheteur Vérifié
Rating: 4 out of 5
super happy to finally find this product. But two uses later, the grid broke. Really disappointed. Really dubious quality. The particularly responsive after-sales service took note of my negative opinion, and undertook to do whatever was necessary to rectify the product's shortcomings. That's great. Nothing more to say. Customer service is excellent. And I feel a little neglected.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time and product quality were very good, but there was a slight problem with the quality of the cardboard packaging, which was almost ripped open.
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Acheteur Vérifié
Rating: 4 out of 5
The service worked very well on a product with defects.
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Acheteur Vérifié
Rating: 4 out of 5
Nickel-plated delivery a little late
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Acheteur Vérifié
Rating: 4 out of 5
Material not available, long order, otherwise perfect.
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Acheteur Vérifié
Rating: 4 out of 5
All OK
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Acheteur vérifié
Rating: 4 out of 5
Good product, but the bag was ripped open in the crate
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compratore verificato
Rating: 4 out of 5
The material is in accordance with my request .
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Acheteur Vérifié
Rating: 3 out of 5
The parcel arrived damaged, the problem is not linked to the delivery but to the departure from your home: strapping much too tight, cardboard too thin, therefore crushed products... The parcel (on a pallet) left, the payment was debited on dispatch, and nothing has happened since... For once, we're very disappointed...
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Response from tompress.com
Hello, the pallet arrived back, the after-sales service is doing what is necessary to send the boxes back. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say at the moment, very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Delivery on time, responsive customer service.
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Acheteur Vérifié
Rating: 4 out of 5
A small problem with the package on the recipient, nothing serious.
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Acheteur Vérifié
Rating: 4 out of 5
Poor quality. Fast delivery
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Response from tompress.com
Hello, Before using it, you can return it to us if the item does not suit you. You can reach us on 05 63 71 44 99 (toll-free number) or [email protected] to arrange the return. Best regards.
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