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A
Rating: 3 out of 5
Tompress very good. Geodis delivery man not good: on the first delivery the delivery man couldn't find the house: the address doesn't exist," he said.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very effective purchase
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A
Rating: 4 out of 5
My brother is happy with the product, except that the lid has no seal for better oil conservation.
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Response from tompress.com
Hello, You can fit the pneumatic seal cover ref: tonci100cfp on this tank. Best regards.
A
Rating: 4 out of 5
Delivery by the post office was rather disappointing, the employee preferred to put a delivery notice in the letterbox, rather than trying to find out if anyone was at home.Delivery initially scheduled for Monday 05 August finally took place on Saturday 03 August........
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A
Rating: 4 out of 5
I'm very disappointed with the cookie cutters to make canapés for aperitif dinners. I have the impression of having a dinette that's really very good for children.
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Response from tompress.com
Hello, If these coin trays are not to your liking and you have not used them, you can request a withdrawal from our customer service department on 05.63.71.44.99. Best regards
A
Rating: 4 out of 5
can do better
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Response from tompress.com
Hello Our customer service is at your disposal on 05.63.71.44.99 from Monday to Friday from 9am to 6pm. Please do not hesitate to contact them. Best regards.
A
Rating: 3 out of 5
Delivery takes longer than announced by mail and sms
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A
Rating: 4 out of 5
I was not delivered on time, but everything worked out for the best.
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Response from tompress.com
Hello, your last order took more than 72 hours to be delivered by colissimo. We apologize for the inconvenience. Best regards
A
Rating: 4 out of 5
Everything is perfect the only problem is for the delivery of the jam jars the second last delivery 4 jars broken Last delivery 1 only So clear improvement The problem is related I think that there is no bubble wrap in the package Otherwise I repeat everything is perfect
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Response from tompress.com
Hello, on your penultimate delivery, following your call for the broken pots, you received a commercial gesture on the next order. Even if it's just a broken pot, please don't hesitate to contact us by phone on 05.63.71.44.99, so that we can make the necessary arrangements. Best regards
A
Rating: 4 out of 5
Colistier delivers without warning, while Internet tracking shows parcels on the way
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A
Rating: 4 out of 5
My first order could have been perfect, the parcel seemed to be in good condition, but inside the 600g can of rosin spilled all over the items. As I didn't make any reservations at the post office, I'm going to have to replace the soiled items that I can't clean. In future, for the rosin, remember to tape the cap of the bottle, which opens easily. Merc
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Response from tompress.com
Hello, if you have a problem with your delivery, you can contact us by phone at 05.63.71.44.99, our advisors are here to help you. Best regards
A
Rating: 2 out of 5
unprofessional attitude, wrong price on catalog not assumed, no product in stock, lead time not specified when ordering, items indicated as being in stock when they are not. a pity to see such ways of conceiving commerce.
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Response from tompress.com
Hello, Our site is updated in real time. Available items are noted in stock".
A
Rating: 4 out of 5
The handle is fragile, so be careful when raising the blade, as the notch will spread. Otherwise, it's OK.
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A
Rating: 3 out of 5
Hello, the package and packaging does not support the transport to review because upon receipt package stale.
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A
Rating: 3 out of 5
received numerous emails confirming the order, the departure of the order and information about delivery on saturday between 9h and 11h45. I waited: nothing. the letter carrier delivered on Monday, specifying that the parcel had arrived that very morning. so I'm not satisfied with the delivery. in this case, there's no point in specifying Saturday delivery if you know that the parcel can't be delivered that day. I'm still satisfied with the product.
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A
Rating: 4 out of 5
I am always so satisfied with this site, no problem, very serious, delivery time respected but only downside delivery is not respected by the carrier it's a shame.
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A
Rating: 3 out of 5
Poorly packed and ill-fitting package. Quick delivery time Nice product but I can't. use it (ravioli roll). Use it (ravioli roll). Maybe my fault. Didn't have to use customer service.
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Response from tompress.com
Hello, to find out how to use the equipment, please contact our customer service team on 05.63.71.44.99, who will be happy to help you. Best regards
A
Rating: 4 out of 5
fast delivery good product
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A
Rating: 4 out of 5
everything to do with the goods and TOMPRESS no problem.
Very different opinion regarding the carrier GEODIS no consideration or respect for the customer delivered.
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Very different opinion regarding the carrier GEODIS no consideration or respect for the customer delivered.
A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Very good contact with the advisers. On the other hand I'm still a bit disappointed that the jars and bottles ordered are not better protected (for delivery and home storage afterwards). Overall satisfied Julie
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V
Rating: 4 out of 5
No further comments.
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A
Rating: 4 out of 5
good quality
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A
Rating: 2 out of 5
Very disappointed, no instructions for use to make jam for example. I phoned your service, the only answer was: look on the web, thank you.
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Response from tompress.com
Hello, There are no jam recipes supplied with the refractometer. We will send you the refractometer instructions for use. Best regards.
A
Rating: 4 out of 5
Satisfied
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A
Rating: 3 out of 5
Not many details on the presentation of the article on the site. I wanted a grill with larger bars.
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Response from tompress.com
Hello, If the item is not to your liking, please contact our customer service to arrange a return. Best regards.
A
Rating: 3 out of 5
Pay more to have your order within 24 hours and receive it a week later...
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Response from tompress.com
Hello, it took us a few days to restock the quantities we wanted and we're sorry about that. Please note that the delivery times shown on the website are calculated in real time. Best regards.
A
Rating: 4 out of 5
no problem
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A
Rating: 3 out of 5
Large cardboard box in good condition with no signs of damage, but the small inner cardboard box containing the dish was dented on one side. No apparent cracks on the dish. I hope the dish has not suffered any damage invisible to the naked eye. I'll contact you again if there are any problems with use.
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Response from tompress.com
Hello, Don't hesitate, I'll have the information marked in your file if you need to contact us. Best regards.
A
Rating: 4 out of 5
The products are very good but the delivery times are too long.
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A
Rating: 2 out of 5
Over-packaging...
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A
Rating: 2 out of 5
the product supplied is far from the quality expected. for this coffee, it is far behind a hypermarket product (for example, a carte noire n° 9). So no interest."
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
sterisilator slightly dent review packaging
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A
Rating: 4 out of 5
I am satisfied with the product but the age of the parcel was limited.
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A
Rating: 4 out of 5
Delivery was made to the wrong address
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Response from tompress.com
Hello, what happened? Please let us know the details of your delivery. Best regards.
A
Rating: 4 out of 5
packaging slightly damaged, otherwise RAS
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A
Rating: 4 out of 5
Despite the care taken by Tompress for shipping, one of the items was broken by the carrier.
The Tompress after-sales service was very responsive and professional.
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The Tompress after-sales service was very responsive and professional.
A
Rating: 4 out of 5
I am very satisfied with the product I ordered, unfortunately I had a few problems with the deliveryman. Fortunately, the delivery company made up for it ...
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A
Rating: 4 out of 5
You have to be available for the carrier (9am-5pm slot). The doorbell didn't work, which I didn't know, and 2 minutes after the carrier arrived I found a notice telling me I was absent. Why put cell phone numbers on parcels if the courier doesn't use them? The carrier's phone number is overtaxed, which is very unpleasant.
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