The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Waiting 3 months for a small order is a bit much considering that said order is still not complete and that I have to wait another two months before getting the two missing parts - The reply to the e-mail, one time out of three if all goes well.
Translated reviews
Response from tompress.com
Hello, We apologize for the inconvenience. We are doing everything we can to reduce the manufacturing time as much as possible. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
The tins are very good. I use them to make household rations for my dogs and put them in the freezer.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
several orders placed without any problems
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Parcel delivery to a neighbor's address
Translated reviews
Response from tompress.com
Hello, We apologize for this error. We are taking the complaint to the post office. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
The parcels were delivered on time.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
The deliveryman didn't even ring the doorbell - twice - and we had to collect the parcel from the post office. Lousy.
Product good but not optimal - not really flat.
Translated reviews
Response from tompress.com
Hello, We apologize for the inconvenience. Would you like to file a complaint with the postal service? Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Package received promptly, but carton damaged on one side and vacuum cleaner slightly damaged: the tank is slightly dented and a plastic "ear" on the top ring is broken. But nothing too serious. It doesn't affect the vacuum cleaner's operation."
Translated reviews
Response from tompress.com
Hello, I'm informing our after-sales service, you will be contacted shortly. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Product in conformity with my order with a studied price" which is not the case for many others.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The packaging was open and badly damaged.
Translated reviews
Response from tompress.com
Hello, Did you report this to the delivery person? Is there any damage? Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
This device didn't last long when the almonds broke. The lever arm broke at the thread and I had to extract the threaded part and then thread the remaining rod to make it work again. I think this equipment is a bit weak for hard, compact shells like fresh almonds. I haven't yet tested it on walnuts.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Instructions only in Italian: I don't understand Italian.
Translated reviews
Response from tompress.com
Hello, we apologize for the inconvenience, but we will send you the French version as soon as possible. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Merchandise may be damaged
Translated reviews
Response from tompress.com
Hello, I'm sorry to hear that, can you please tell us more? What is the damage? Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
fast delivery ( 3 days )
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
We received the parcel on Monday at around 4 p.m. Fortunately we were at home, but we had not received any information about the time of delivery. The delivery man did not want to put the barrel where it was supposed to be. The object is heavy and we can't move it ourselves; we'll have to call in a neighbor or a handler.
Translated reviews
Response from tompress.com
Hello, You can tilt and roll it to put it where you want it. Best regards.
A
Acheteur Vérifié
Rating: 2 out of 5
late delivery and delivery to another relay point
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
well
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Unfortunately the product was not protected and was therefore chipped.
Translated reviews
Response from tompress.com
Hello, Have you alerted our services? I will pass on your comment to our after-sales service immediately. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
I still haven't received my order even though it was picked up on August 7th. Colissimo is not doing its job. New comment: Order received compliant.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
The reason I put customer service 3 stars is that I asked an important question (to me at least) about the steriliser but nobody ever came back to me about them. When you have items to sterilise at 100 degree centigrades but the steriliser does not go higher than 90 there is a hiccup somehow. But nobody answers
Response from tompress.com
Hello, For this, you must use the function Kochen". Best regards."
A
Acheteur Vérifié
Rating: 3 out of 5
Tompress very good. Geodis delivery man not good: on the first delivery the delivery man couldn't find the house: the address doesn't exist," he said.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very effective purchase
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
My brother is happy with the product, except that the lid has no seal for better oil conservation.
Translated reviews
Response from tompress.com
Hello, You can fit the pneumatic seal cover ref: tonci100cfp on this tank. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Delivery by the post office was rather disappointing, the employee preferred to put a delivery notice in the letterbox, rather than trying to find out if anyone was at home.Delivery initially scheduled for Monday 05 August finally took place on Saturday 03 August........
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I'm very disappointed with the cookie cutters to make canapés for aperitif dinners. I have the impression of having a dinette that's really very good for children.
Translated reviews
Response from tompress.com
Hello, If these coin trays are not to your liking and you have not used them, you can request a withdrawal from our customer service department on 05.63.71.44.99. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
can do better
Translated reviews
Response from tompress.com
Hello Our customer service is at your disposal on 05.63.71.44.99 from Monday to Friday from 9am to 6pm. Please do not hesitate to contact them. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
Delivery takes longer than announced by mail and sms
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I was not delivered on time, but everything worked out for the best.
Translated reviews
Response from tompress.com
Hello, your last order took more than 72 hours to be delivered by colissimo. We apologize for the inconvenience. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
Everything is perfect the only problem is for the delivery of the jam jars the second last delivery 4 jars broken Last delivery 1 only So clear improvement The problem is related I think that there is no bubble wrap in the package Otherwise I repeat everything is perfect
Translated reviews
Response from tompress.com
Hello, on your penultimate delivery, following your call for the broken pots, you received a commercial gesture on the next order. Even if it's just a broken pot, please don't hesitate to contact us by phone on 05.63.71.44.99, so that we can make the necessary arrangements. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
Colistier delivers without warning, while Internet tracking shows parcels on the way
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
My first order could have been perfect, the parcel seemed to be in good condition, but inside the 600g can of rosin spilled all over the items. As I didn't make any reservations at the post office, I'm going to have to replace the soiled items that I can't clean. In future, for the rosin, remember to tape the cap of the bottle, which opens easily. Merc
Translated reviews
Response from tompress.com
Hello, if you have a problem with your delivery, you can contact us by phone at 05.63.71.44.99, our advisors are here to help you. Best regards
A
Acheteur Vérifié
Rating: 2 out of 5
unprofessional attitude, wrong price on catalog not assumed, no product in stock, lead time not specified when ordering, items indicated as being in stock when they are not. a pity to see such ways of conceiving commerce.
Translated reviews
Response from tompress.com
Hello, Our site is updated in real time. Available items are noted in stock".
A
Acheteur Vérifié
Rating: 4 out of 5
The handle is fragile, so be careful when raising the blade, as the notch will spread. Otherwise, it's OK.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Hello, the package and packaging does not support the transport to review because upon receipt package stale.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
received numerous emails confirming the order, the departure of the order and information about delivery on saturday between 9h and 11h45. I waited: nothing. the letter carrier delivered on Monday, specifying that the parcel had arrived that very morning. so I'm not satisfied with the delivery. in this case, there's no point in specifying Saturday delivery if you know that the parcel can't be delivered that day. I'm still satisfied with the product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I am always so satisfied with this site, no problem, very serious, delivery time respected but only downside delivery is not respected by the carrier it's a shame.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Poorly packed and ill-fitting package. Quick delivery time Nice product but I can't. use it (ravioli roll). Use it (ravioli roll). Maybe my fault. Didn't have to use customer service.
Translated reviews
Response from tompress.com
Hello, to find out how to use the equipment, please contact our customer service team on 05.63.71.44.99, who will be happy to help you. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
fast delivery good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
everything to do with the goods and TOMPRESS no problem.
Very different opinion regarding the carrier GEODIS no consideration or respect for the customer delivered.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fine
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 