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A
Rating: 4 out of 5
nothing to say
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Good product that I was familiar with. Your services are still expensive.
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Rating: 3 out of 5
Hello, I would like to inform you that the bag of salt inside the packaging box was open. Instead of the 5 kg we ordered, we only received 4.
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Response from tompress.com
1 Kg"
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Rating: 4 out of 5
I have never been disappointed with the products or the delivery.
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Rating: 4 out of 5
I have not yet tried the product I received and have not had the opportunity to contact customer service, hence the 4 out of 5 star rating for these two lines.
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Rating: 4 out of 5
Everything is correct, I would recommend you to others.
Thank you
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Thank you
A
Rating: 2 out of 5
When I place an order, the merchant must manage the delivery, not send people for a week late paying shipping costs.
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Response from tompress.com
Hello, I'll have to check with the postal service to find out the reason for the delay. Would you like us to open a complaint? Best regards.
A
Rating: 4 out of 5
Conforms to product ordered
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Rating: 4 out of 5
compliant
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Rating: 3 out of 5
Correct packaging but left-hand plate deformed despite packaging Very disappointed
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Rating: 4 out of 5
Very fast delivery, but the packaging was far too light, just opaque plastic which did not protect the book. Fortunately, it did not arrive damaged.
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Rating: 4 out of 5
I could have been warned that there were two missing products, and I was the one who phoned to find out where my delivery was. But that won't stop me from continuing with you.
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Rating: 4 out of 5
I don't understand why you don't deliver to Martinique by colissimo because not everyone has an intermediary in Paris...???? For me, it's an essential reason. I've shown this nut picker to several friends and the fact that it's not delivered to Martinique has blocked them. It's a shame.
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Response from tompress.com
Hello, Colissimo delivery to French overseas departments and territories is possible (depending on the weight and items ordered, of course). Please contact us when you place your next order. Our customer service will guide you. Best regards.
A
Rating: 4 out of 5
Ras, perfect, fast, clear site
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Rating: 4 out of 5
fast service goods as ordered
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Rating: 4 out of 5
very satisfied, but the grate I received was not what I expected. I thought it was to be placed at the bottom of the bin, not at the top. I cut it to use it as I wished.
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Rating: 4 out of 5
Nothing to complain about, fast and fair price. However, the parcel was laden with catalogs and promotional offers: it's a pity because, in addition to being of no interest to me, it's an aberrant attitude from an ecological point of view. I regret this kind of marketing from a company that claims to be home-made".
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
I can't get the apple peeler to work properly as it doesn't follow the shape of the apple and removes the flesh instead of peeling the apple.
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Rating: 4 out of 5
If the merchandise is perfect value for money, once again the transport and delivery service provided by the post office despite a collissimo order is catastrophic...unworthy of a service called in a public era.
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Rating: 4 out of 5
continue like this c d l t
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Rating: 4 out of 5
Ras
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Rating: 3 out of 5
the quality of the products is not in question, it's the management of orders in the event of a product delay that is catastrophic: if a product is out of stock or being restocked, you have to pay twice for shipping costs, and therefore pay for the company's logistical shortcomings .....
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Rating: 4 out of 5
satisfied
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Rating: 3 out of 5
The chopper I ordered did not live up to my expectations. Ineffective endless screw.
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Response from tompress.com
What's wrong with the chopper? Maybe it's the cutter or the grid that you just need to adapt to your use. Please contact us at 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 4 out of 5
CLEAR
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Rating: 2 out of 5
Advertised delivery time: 48H delivered within 8 days, and that's only because I asked for it. Multiple pieces of gut, often pierced; not worthy of tompress.
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Response from tompress.com
Hello, We only dispatched the parcel when we were restocked. However, it is not usual to have this problem with casings. I will inform our after-sales service who will contact you as soon as possible. Best regards.
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
Informed by email of delivery progress. Very responsive service.
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Rating: 4 out of 5
Received and conformed. Badly packed, depalletized, but not damaged.
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Rating: 4 out of 5
the delivery system is not the most optimal for the customer. you have to make an appointment with geodis to block a date. in addition, delivery takes a whole day, so it's not compatible with our working days, especially as there are no Saturday deliveries.
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Rating: 4 out of 5
Hello The vacuum packing machine works very well. I only regret that there is no tuto or Video demonstration of how the machine works. Demonstration tutorials would greatly improve your website.
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Rating: 3 out of 5
The casing is as described and of good quality, however in the tompress advice it is said that with this type of casing it is possible to stuff more than 16kg of meat with 4 meters, but I received 5 meters and was barely able to stuff 7kg and yet I made long lengths to avoid losing space with the knots.
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Response from tompress.com
Hello, this is just an estimate, the amount of mix will vary depending on the cutting and embossing. It's important to pack well to get the most out. Best regards.
A
Rating: 4 out of 5
package arrived in good condition. Fast delivery. satisfied
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Rating: 4 out of 5
Articles in very good condition without breakage glass bottle a little sad not to have received e-mail when the package arrived at the post point
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Rating: 4 out of 5
Easy ordering and very fast delivery. Bravo
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Rating: 2 out of 5
We ordered a shredder in early October with an initial deadline of mid-October, then mid-October postponed to late October (notified by email), then postponed to early November, then postponed every 10 days but without being notified, we had to call each time until delivery in late December the product is top but upon receipt the apples were rotten ... very disappointed.
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Response from tompress.com
Hello, We understand your disappointment, the restocking of this item took longer than expected and we are sorry for that. Best regards.
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Rating: 4 out of 5
Very good product
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Rating: 3 out of 5
The delivery with DPD was poor and very delayed, annoying.
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Rating: 3 out of 5
Very good
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