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N
Rating: 3 out of 5
I did not receive what I ordered beef intestines instead of pork or lamb I made a complaint to customer service I have no response
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2, 3 and 4 stars
Reset filtersF
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Good product that meets my expectations
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E
Rating: 4 out of 5
Not very clear between delivery address and billing address, so the package I was supposed to give arrived at my place, too bad but not a big deal otherwise everything is good and fast
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J
Rating: 2 out of 5
In fact, I had an order pending for a few days, but you didn't have the entirety of the order available. To receive part of it quickly, I had to cancel the other part... but the fees remain the same... In fact, I ordered elsewhere what I was missing,... fast delivery is FREE for the same product... Have a nice day
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M
Rating: 4 out of 5
very good. thank you
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M
Rating: 4 out of 5
The delivery person dropped the package 600 meters away in another street. It was brought back to me. For the thorny one, I pressed the tomato waste and recovered 1L from 9L of juice, see you soon.
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S
Rating: 4 out of 5
R
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B
Rating: 4 out of 5
well received the package. I haven't tried it yet
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J
Rating: 4 out of 5
Everything is good except for the measurements of the neck. It should specify whether the given diameter is internal or external.
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P
Rating: 4 out of 5
Compliments for the site and its use, but the purchased product does not meet my expectations at all, as the assembly as described is... impossible! Needs to be reviewed!
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G
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
Good
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B
Rating: 2 out of 5
The package was not delivered to our home as agreed.
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M
Rating: 3 out of 5
Received with a week's delay
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C
Rating: 2 out of 5
The device was slightly damaged (manufacturing fault), but not very serious.
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R
Rating: 4 out of 5
very satisfied with the thorny, moderately satisfied with the apple pole
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P
Rating: 4 out of 5
Ras delivered well received
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D
Rating: 3 out of 5
Fast shipping, quality product
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L
Rating: 4 out of 5
Canning products and a very large selection
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M
Rating: 2 out of 5
Not satisfied with the order, several interlocutors, and each time different versions, result order received 1 month and a half after the order and 3 tons of apples lost
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M
Rating: 2 out of 5
No, I am disappointed. I received rubber joints that do not match the photo. I have returned everything to you. You have received them. I am waiting for the refund. Thank you, Best regards
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G
Rating: 4 out of 5
Good product, difficulty with delivery due to the post
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J
Rating: 4 out of 5
Correct
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A
Rating: 3 out of 5
Damage from not respecting the delivery date, despite having paid more for shipping costs.
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G
Rating: 4 out of 5
It adapts very well to my wooden vinegar maker
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M
Rating: 2 out of 5
Package not received completely. I'm still waiting for the rest.
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M
Rating: 3 out of 5
Expensive product
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R
Rating: 2 out of 5
Over two weeks I called twice to find out where my order was. I would have liked to be contacted to be informed that some items were out of stock and to be asked if the rest of the order was urgent, which it was. That said, I am satisfied with the items I received.
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F
Rating: 2 out of 5
More than 10 days to ship my order, claiming it's a computer problem. Otherwise, the product is as described.
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P
Rating: 4 out of 5
Longer delivery time than expected
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J
Rating: 2 out of 5
Your device doesn't really meet my expectations. Complicated automatic to change. Everything manual would have been enough. Thank you
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J
Rating: 2 out of 5
Product sent with delay then incomprehensible delivery from La Poste which means I couldn't retrieve the product before my departure on vacation and it will be too late afterwards.
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M
Rating: 2 out of 5
I ordered vacuum machine seals. In one of the photos, there was a pouch with 2 seals. Since I was also ordering for a friend, I ordered 2 items... and I only received 2 seals. Called Tompress, response was sir, the photos are not contractual, please send us an email to report the possible confusion regarding the photos...... and while you're at it, don't you want me to do your job !!!!!
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L
Rating: 3 out of 5
Delivery delay too long not kept one week instead of 24 48 hours as announced Best regards
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Y
Rating: 4 out of 5
I paid for an express delivery that was not respected
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D
Rating: 4 out of 5
Very good site, everything went well.
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G
Rating: 3 out of 5
2 of the jars ordered arrived in pieces. I contacted customer service, sent them photos of the condition of these jars upon arrival of the package, and I still have not heard back. I am disappointed.
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J
Rating: 4 out of 5
Fast preparation and delivery order. Only downside is the 3rd order and the 3rd time we've had to recreate our Internet account, but it's certainly not your fault.
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P
Rating: 4 out of 5
Great
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