Customer reviews of tompress.com

Perfect

The product is of lower quality than I expected...

Very well received shipment - the only downside was that I bought 4 bags and I didn't see and understand that each bag weighed 1kg! So I ended up with 3 bags too many...

I made a mistake with the total number, my daughter did not receive her package despite my searches.

Satisfied

I did not appreciate having to wait more than 3 weeks for the delivery which was supposed to be announced in the days following the order, while the payment was debited immediately.

Waiting time of more than two months for a common product. No commercial gesture.

Satisfactory quality-price ratio. The lady I spoke to on the phone was very nice.

beautiful article, a bit just for the induction fire to take over but other than that rather good.

Because I got two boxes of dented pasta.

It's not your fault but the box was damaged so charcoal is a bit everywhere.

Ras

Product in accordance with my request

Upon receipt, the package was impeccable but there was a small dent on the tank, apparently the device had been packaged like that. Being in a hurry, I did not make a complaint but this is a bit unpleasant.

The packaging cardboard was so fragile that it opened in two during transport, luckily the wax blocks were put back in the rest of the cardboard by the carrier... Not very serious on the part of the seller who is economical with packaging!

Good contact

Nothing to say about Tompress. The package was very well packaged and fortunately! The choice of the company Géodis for delivery is a disaster. No professionalism. During his first visit, the delivery man simply took a photo of my front door and declared that I was absent with open shutters and a car parked in front of the door. After protesting to customer service (reachable with a premium rate number), the delivery was postponed to the next day. This time, the delivery man called just before arriving and left the package in front of my door. By the time I came down from upstairs, I saw him leaving... no chance to check the integrity of the package. And to top off this disastrous delivery experience, the email received to evaluate the service leads to a page that says 'the survey is now closed.' The simple choice of this delivery company will make me hesitate a lot for a future order.

I AM SATISFIED!!!

Items meet my expectations, very reasonable delivery time

Hello Thank you Good product but I was not informed about the package pickup It's the carrier's fault I picked it up today Good reception Best regards

I still haven't received my package

Delivery times very very long

Error very well resolved but still an error

the delivery was not only very long but not at the agreed delivery point. The package drop-off site being closed, I was redirected to a site far from my home which forced me to get transported to go pick it up

The received device is damaged on the left side and the leg is bent.

Had to wait a long time

Very happy

I ordered an Italian sickle, the one I received is in accordance with my order, hard to do better!

a bit long

Products conform to the description but the cardboard was too fragile and arrived torn in several places and the product packaging was crushed.

Your company suits me very well but the last order was not good, it took way too long (6 months) I didn't like that, thank you

10 days to receive a crushed and patched package from the post office. The seller is not responsible, very affordable product 😃

Great as usual at tompress

Received quickly, however I find the packaging a bit light for lids that will be used to sterilize jars.

Very good

Very fast

Well received on time

The big problem is that you take orders, but you don't take responsibility for them. Out of stock, not available. I never receive an order on time, or it's incomplete. The worst is your 2024/2025 catalog, which we may receive at the end of 2025. On those, you're still a good store with quite a lot of choice, at least when it's available. Clt Patrick

Despite chronopost (and the price) very long delay! 5 days!

Product error on delivery but quick response for exchange