Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2, 3 and 4 stars

Reset filters
S
Sebastien J.
Rating: 4 out of 5
following a purchase from 16/07/2025
Almost everything went well, except for the package that arrived in a mediocre state, slightly opened, having damaged a delivery, but without consequence for reading.
Translated reviews
M
Marie Helene B.
Rating: 3 out of 5
following a purchase from 12/07/2025
I got the wrong size of jam jars, they are too small. Not knowing how to return them, they are useless.
Translated reviews
C
Christophe M.
Rating: 2 out of 5
following a purchase from 13/04/2025
I waited three months to receive my order
Translated reviews
P
Philippe R.
Rating: 2 out of 5
following a purchase from 12/07/2025
Quality knife but slow delivery because the package was lost by their delivery partner Chronopost. It was for a gift. Arrived too late.
Translated reviews
J
Jean Marie D.
Rating: 4 out of 5
following a purchase from 27/06/2025
Nothing to complain about
Translated reviews
C
Christelle T.
Rating: 4 out of 5
following a purchase from 05/07/2025
Speed and quality.
Translated reviews
H
Helene F.
Rating: 4 out of 5
following a purchase from 06/07/2025
All TomPress products are very good, if I could I would buy many more, but the prices are really too high, and they increase with each catalog, where are they going? even a frying pan becomes a luxury product?
Translated reviews
C
Christian J.
Rating: 4 out of 5
following a purchase from 02/07/2025
4 out of 5
Translated reviews
P
Philippe J.
Rating: 4 out of 5
following a purchase from 28/06/2025
the products seemed more substantial, thicker.
Translated reviews
A
Anthony N.
Rating: 4 out of 5
following a purchase from 26/06/2025
perfect
Translated reviews
T
Thierry C.
Rating: 4 out of 5
following a purchase from 13/06/2025
well a good organization
Translated reviews
Y
Yves A.
Rating: 4 out of 5
following a purchase from 08/06/2025
Fast delivery, first attempt satisfactory.
Translated reviews
.
. ..
Rating: 4 out of 5
following a purchase from 12/06/2025
Good
Translated reviews
W
Werner L.
Rating: 4 out of 5
following a purchase from 05/06/2025
Compliant and pro products
Translated reviews
M
Monique D.
Rating: 3 out of 5
following a purchase from 06/02/2025
I waited more than six months before receiving my order - without being notified by Tompress!
Translated reviews
A
Alain P.
Rating: 4 out of 5
following a purchase from 05/06/2025
Good product
Translated reviews
E
Emile V.
Rating: 3 out of 5
following a purchase from 03/06/2025
Very satisfied with the product. I no longer have pigeons on my terrace. I recommend TomPress. The staff is pleasant. However, the postal service "colissimo" is terrible!! The delivery people managed not to come and pretended that I was absent!!!! while my disability kept me at home. apartment.
Translated reviews
M
Michel G.
Rating: 4 out of 5
following a purchase from 01/06/2025
Excellent quality, well done
Translated reviews
J
Jean Marie F.
Rating: 4 out of 5
following a purchase from 29/05/2025
Complies with the request, good product, fast delivery without problems
Translated reviews
M
Martine F.
Rating: 4 out of 5
following a purchase from 31/05/2025
Good product
Translated reviews
G
Gisele N.
Rating: 3 out of 5
following a purchase from 29/05/2025
Perfect
Translated reviews
C
Christophe R.
Rating: 3 out of 5
following a purchase from 27/05/2025
The product is of lower quality than I expected...
Translated reviews
J
Jean Claude C.
Rating: 4 out of 5
following a purchase from 26/05/2025
Very well received shipment - the only downside was that I bought 4 bags and I didn't see and understand that each bag weighed 1kg! So I ended up with 3 bags too many...
Translated reviews
B
Béatrice R.
Rating: 2 out of 5
following a purchase from 28/05/2025
I made a mistake with the total number, my daughter did not receive her package despite my searches.
Translated reviews
A
Alfred K.
Rating: 4 out of 5
following a purchase from 26/05/2025
Satisfied
Translated reviews
M
Martine C.
Rating: 2 out of 5
following a purchase from 22/04/2025
I did not appreciate having to wait more than 3 weeks for the delivery which was supposed to be announced in the days following the order, while the payment was debited immediately.
Translated reviews
V
Vera B.
Rating: 2 out of 5
following a purchase from 25/02/2025
Waiting time of more than two months for a common product. No commercial gesture.
Translated reviews
R
Romain H.
Rating: 4 out of 5
following a purchase from 21/05/2025
Satisfactory quality-price ratio. The lady I spoke to on the phone was very nice.
Translated reviews
R
René D.
Rating: 3 out of 5
following a purchase from 29/04/2025
beautiful article, a bit just for the induction fire to take over but other than that rather good.
Translated reviews
P
Patricia C.
Rating: 4 out of 5
following a purchase from 10/03/2025
Because I got two boxes of dented pasta.
Translated reviews
L
Ln C.
Rating: 4 out of 5
following a purchase from 01/05/2025
It's not your fault but the box was damaged so charcoal is a bit everywhere.
Translated reviews
M
Marlene B.
Rating: 4 out of 5
following a purchase from 10/04/2025
Ras
Translated reviews
J
Jean Loup L.
Rating: 4 out of 5
following a purchase from 28/04/2025
Product in accordance with my request
Translated reviews
S
Serge D.
Rating: 2 out of 5
following a purchase from 10/04/2025
Upon receipt, the package was impeccable but there was a small dent on the tank, apparently the device had been packaged like that. Being in a hurry, I did not make a complaint but this is a bit unpleasant.
Translated reviews
J
Jean-Francois U.
Rating: 2 out of 5
following a purchase from 02/04/2025
The packaging cardboard was so fragile that it opened in two during transport, luckily the wax blocks were put back in the rest of the cardboard by the carrier... Not very serious on the part of the seller who is economical with packaging!
Translated reviews
C
Caroline N.
Rating: 4 out of 5
following a purchase from 07/03/2025
Good contact
Translated reviews
G
Genevieve M.
Rating: 3 out of 5
following a purchase from 23/03/2025
Nothing to say about Tompress. The package was very well packaged and fortunately! The choice of the company Géodis for delivery is a disaster. No professionalism. During his first visit, the delivery man simply took a photo of my front door and declared that I was absent with open shutters and a car parked in front of the door. After protesting to customer service (reachable with a premium rate number), the delivery was postponed to the next day. This time, the delivery man called just before arriving and left the package in front of my door. By the time I came down from upstairs, I saw him leaving... no chance to check the integrity of the package. And to top off this disastrous delivery experience, the email received to evaluate the service leads to a page that says 'the survey is now closed.' The simple choice of this delivery company will make me hesitate a lot for a future order.
Translated reviews
M
Mario P.
Rating: 4 out of 5
following a purchase from 24/03/2025
I AM SATISFIED!!!
Translated reviews
A
Alain B.
Rating: 4 out of 5
following a purchase from 23/03/2025
Items meet my expectations, very reasonable delivery time
Translated reviews
G
Guerin M.
Rating: 4 out of 5
following a purchase from 23/03/2025
Hello Thank you Good product but I was not informed about the package pickup It's the carrier's fault I picked it up today Good reception Best regards
Translated reviews