The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello, I'm really disappointed by the product, I wanted to dry figs After 12 hours they softened but not dried at all I wonder about its usefulness to dry other fruits I will not advertise this product Thank you for calling me back to let me know if I need to do something special to dehydrate figs Sincerely
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Response from tompress.com
Hello, for figs, we recommend that you cut them into at least 2 pieces and set the appliance to position 3 for at least 6 hours. If your figs are not cut, but whole, it will take much longer for the moisture to evacuate. Please don't hesitate to contact us by telephone on 05 63 71 44 99, Monday to Friday, 9am to 6pm, or by e-mail: [email protected]. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
the transporters have no training, which the agency has received on two occasions
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Acheteur Vérifié
Rating: 4 out of 5
It's a pity that you don't have representatives of your store near Switzerland, it would be easier for our purchases because of customs for parcels" thank you and good day. serge golaz"
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Acheteur Vérifié
Rating: 3 out of 5
Delayed delivery, and the product did not meet our expectations.
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Acheteur Vérifié
Rating: 4 out of 5
package received in good condition and on time.
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Acheteur Vérifié
Rating: 4 out of 5
I bought the jars to put my spices in. I'm very happy.
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Acheteur Vérifié
Rating: 4 out of 5
First. Order Good packaging fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Hello, just to let you know that I received a bag of blood sausage casings and found that there were quite a few that had been pressed. This is the 1st time that I have come across a bag like this since I have ordered from you.
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Acheteur Vérifié
Rating: 3 out of 5
splash
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Acheteur Vérifié
Rating: 3 out of 5
Very good first contact by phone to take an order ..... Not so good reception when I phoned because the delivery time announced was exceeded. Correct product but is limited in size of potatoes. I'll try again anyway. Rémy.
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Acheteur Vérifié
Rating: 4 out of 5
SMS received 5 days after order Online appointment booking not working - call to carrier: computer breakdown
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Response from tompress.com
impossible to find your parcel
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Acheteur Vérifié
Rating: 3 out of 5
Failure to meet delivery deadlines
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Acheteur Vérifié
Rating: 4 out of 5
Delivery delayed but good overall
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, nothing to criticize.
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Acheteur Vérifié
Rating: 4 out of 5
satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Lack of delivery follow-up Time slot too wide and penalising for the organisation
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Acheteur Vérifié
Rating: 4 out of 5
fault of the carrier 2 months to be delivered and 20 euros more to pay
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Response from tompress.com
Hello, We didn't get this information, are you sure it's a package from Tom Press? If not, please proceed with the note change. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Impossible to contact the delivery service and appointment not kept twice
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Response from tompress.com
Hello, sorry to hear about the inconvenience, we will report it to the service provider concerned. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
There was just a slight delay in delivery due to the unavailability of the product, but otherwise everything is perfect Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Over a month for delivery I find that very long.
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Acheteur Vérifié
Rating: 4 out of 5
I have been inundated with wine and gastronomy advertising emails since I ordered from your site, even though I had asked not to receive offers from partners. No consideration for the customer's opinion. I will not be ordering from your site again.
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Response from tompress.com
Hello, Your request has been taken into account. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
very good we find in your company what we can't find elsewhere jcc
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Acheteur Vérifié
Rating: 3 out of 5
Goods purchased on 05/09/2017 received on 27/09/2017 .Ouf
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Acheteur Vérifié
Rating: 4 out of 5
C'est lis bien livre bon état marchandise impeccable
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time to Switzerland a little long. Packaging too weak, not strong enough. Damaged goods.
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Response from tompress.com
Hello, Please contact our customer service to give them all the details about the damaged goods. Please call +33563714499, Monday to Friday, 8am to 6pm, or e-mail [email protected].
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Very good products, a wide choice and competent, responsive customer service. The only downside is that prices are rather high compared with the competition.
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Acheteur Vérifié
Rating: 4 out of 5
good piece ras
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Acheteur Vérifié
Rating: 3 out of 5
Lack of flexibility on the part of the final supplier: Geodis. No gaskets supplied on the bubblers. Very good customer service, pleasant people and helpful answers.
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Acheteur Vérifié
Rating: 4 out of 5
I gave it three stars for delivery because when I placed my order I didn't check the delivery address and made a validation error.
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Acheteur Vérifié
Rating: 4 out of 5
good overall a little expensive on some items
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Acheteur Vérifié
Rating: 4 out of 5
very satisfied with the service . thank you
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Acheteur Vérifié
Rating: 4 out of 5
For the support of ham, no problem as well as the brush, but for garlic we find many rotten Too bad, what to do?
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Response from tompress.com
Hello, I have reported the case to our after-sales service, you should receive an e-mail in a few moments. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Quick and easy
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Acheteur Vérifié
Rating: 4 out of 5
I am very satisfied with the delivery, merchandise and customer service.
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Acheteur Vérifié
Rating: 2 out of 5
fragile merchandise, had to cobble together a mast the initial one broke off
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Acheteur Vérifié
Rating: 4 out of 5
very good site
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Acheteur Vérifié
Rating: 4 out of 5
The carrier acknowledged a delay in the processing of delivery appointments. However, the parcel remained in their warehouse for a week. Once the appointment was made, delivery was made the next day. I haven't tried the corer yet. Very pleasant sales service.
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