Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2, 3 and 4 stars

Reset filters
J
Jannick R.
Rating: 2 out of 5
following a purchase from 20/03/2025
I still haven't received my package
Translated reviews
S
Severin D.
Rating: 3 out of 5
following a purchase from 06/03/2025
Delivery times very very long
Translated reviews
R
Regis F.
Rating: 4 out of 5
following a purchase from 11/03/2025
Error very well resolved but still an error
Translated reviews
A
Arnaud G.
Rating: 2 out of 5
following a purchase from 16/02/2025
the delivery was not only very long but not at the agreed delivery point. The package drop-off site being closed, I was redirected to a site far from my home which forced me to get transported to go pick it up
Translated reviews
G
Gerard Q.
Rating: 2 out of 5
following a purchase from 12/03/2025
The received device is damaged on the left side and the leg is bent.
Translated reviews
Response from tompress.com
Hello, Thank you for contacting customer service. Best regards.
D
Daniel B.
Rating: 3 out of 5
following a purchase from 12/03/2025
Had to wait a long time
Translated reviews
A
Andre D.
Rating: 4 out of 5
following a purchase from 12/03/2025
Very happy
Translated reviews
J
Jacques G.
Rating: 4 out of 5
following a purchase from 12/03/2025
I ordered an Italian sickle, the one I received is in accordance with my order, hard to do better!
Translated reviews
R
Rico B.
Rating: 4 out of 5
following a purchase from 06/01/2025
a bit long
Translated reviews
R
Regis D.
Rating: 3 out of 5
following a purchase from 09/01/2025
Products conform to the description but the cardboard was too fragile and arrived torn in several places and the product packaging was crushed.
Translated reviews
B
Bruno A.
Rating: 3 out of 5
following a purchase from 27/12/2024
Your company suits me very well but the last order was not good, it took way too long (6 months) I didn't like that, thank you
Translated reviews
J
Jean Marc B.
Rating: 3 out of 5
following a purchase from 04/03/2025
10 days to receive a crushed and patched package from the post office. The seller is not responsible, very affordable product 😃
Translated reviews
X
Xavier R.
Rating: 4 out of 5
following a purchase from 02/03/2025
Great as usual at tompress
Translated reviews
R
Régis A.
Rating: 3 out of 5
following a purchase from 02/03/2025
Received quickly, however I find the packaging a bit light for lids that will be used to sterilize jars.
Translated reviews
J
Jean Marc M.
Rating: 3 out of 5
following a purchase from 02/03/2025
Very good
Translated reviews
P
Patrick L.
Rating: 4 out of 5
following a purchase from 23/02/2025
Very fast
Translated reviews
E
Edwige C.
Rating: 4 out of 5
following a purchase from 16/02/2025
Well received on time
Translated reviews
P
Patrick V.
Rating: 3 out of 5
following a purchase from 23/12/2024
The big problem is that you take orders, but you don't take responsibility for them. Out of stock, not available. I never receive an order on time, or it's incomplete. The worst is your 2024/2025 catalog, which we may receive at the end of 2025. On those, you're still a good store with quite a lot of choice, at least when it's available. Clt Patrick
Translated reviews
C
Christian Et Marcelle E.
Rating: 4 out of 5
following a purchase from 20/02/2025
Despite chronopost (and the price) very long delay! 5 days!
Translated reviews
D
David R.
Rating: 4 out of 5
following a purchase from 06/02/2025
Product error on delivery but quick response for exchange
Translated reviews
C
Claudine C.
Rating: 3 out of 5
following a purchase from 31/12/2024
My product is excellent (the Castor peeler) but I'm sorry that you didn't inform me of the delay and that I had to contact you for information.
Translated reviews
S
Sebastien W.
Rating: 4 out of 5
following a purchase from 15/02/2025
The site is well designed and the articles are easy to find and of good quality.
Translated reviews
G
Gerard D.
Rating: 4 out of 5
following a purchase from 15/02/2025
Serious, reliable company with well-designed products.
Translated reviews
M
Michel V.
Rating: 4 out of 5
following a purchase from 16/02/2025
Fast delivery
Translated reviews
C
Christophe Q.
Rating: 2 out of 5
following a purchase from 10/02/2025
Ordered chopper on 10/02 with payment for delivery within 24 hours as the chopper was urgently needed. Good reception, but the chopper doesn't work... Back to the after-sales service, repair, and new reception of the repaired equipment on 25/02. It turns out to be a defect in the equipment, as a pin was missing from the rotor... No compensation for the inconvenience caused, nor any commercial offer proposed....plutôt déçu....
Translated reviews
R
Raphael S.
Rating: 4 out of 5
following a purchase from 13/02/2025
Top spices
Translated reviews
J
Jean B.
Rating: 4 out of 5
following a purchase from 12/02/2025
No EPUB T Good
Translated reviews
S
Samuel D.
Rating: 4 out of 5
following a purchase from 11/02/2025
Efficient electric hot-water bottle
Translated reviews
J
Joel B.
Rating: 4 out of 5
following a purchase from 08/02/2025
very good fast
Translated reviews
M
Michael S.
Rating: 3 out of 5
following a purchase from 02/02/2025
Delivery too long
Translated reviews
F
François F.
Rating: 3 out of 5
following a purchase from 09/02/2025
CLEAR
Translated reviews
M
Michel A.
Rating: 4 out of 5
following a purchase from 06/02/2025
fine
Translated reviews
S
Sylvain C.
Rating: 3 out of 5
following a purchase from 16/01/2025
THE FREEZER BAGS ARE MUCH THINNER THAN THEIR PREDECESSORS. BAD. APART FROM THAT, VERY GOOD SERVICE. THANK YOU
Translated reviews
J
John M.
Rating: 2 out of 5
following a purchase from 06/02/2025
The product was delivered promptly but without the fixing screws as indicated in the description.
Translated reviews
K
Khalifa A.
Rating: 3 out of 5
following a purchase from 03/02/2025
The purchase and delivery went well. I still have to perfect the use of the bread machine and find the right recipe!
Translated reviews
M
Maxence B.
Rating: 2 out of 5
following a purchase from 27/12/2024
Return shipping costs are not covered and you cannot return to a relay point.
Translated reviews
S
Sabrina M.
Rating: 4 out of 5
following a purchase from 04/02/2025
The items are compliant and seem to be of good quality (I don't have the benefit of hindsight yet). In that respect, it's a very good deal. On the other hand, the parcel arrived repackaged by the Post Office. Fortunately, the items were intact. Overall, I remain satisfied.
Translated reviews
S
Serge B.
Rating: 4 out of 5
following a purchase from 31/01/2025
Tutto bene!
Translated reviews
B
Bernard V.
Rating: 2 out of 5
following a purchase from 06/01/2025
I received the parts for my meat grinder, but one of the covers is not the right piece. What should I do???
Translated reviews
Response from tompress.com
Hello, Thank you for contacting customer service. We will find you the right product.
J
Jean Pierre R.
Rating: 3 out of 5
following a purchase from 29/01/2025
The crate protector is sturdy, but Bordeaux bottles fall through. For Burgundies, however, it works well. Mesh too large. Pity, the concept is good
Translated reviews
We use cookies for audience measurement and improving user experience.