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A
Rating: 4 out of 5
good product and fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 2 out of 5
the consignment has been sent by La Poste to Great Britain instead of Belgium. It is unclear when the shipment will arrive at our address in Belgium (whether it will arrive at all). In the future I will go to the store myself and say goodbye to internet shopping
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Response from tompress.com
Hello, unfortunately it seems that the package was lost by the post office that we opened a claim, hoping to resolve the situation quickly.
A
Rating: 4 out of 5
for the assembly of the different parts lack of photos for explanation the numbers refer to several elements which can be confused the numbers are not associated with the name of the element
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V
Rating: 3 out of 5
Goods were only delivered after two requests, even though they had already been paid for.
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Response from tompress.com
The package was actually delayed because of the vacation.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 3 out of 5
CLEAR
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V
Rating: 4 out of 5
Le transporteur GLS - j'ai payé 27,00 de frais d'envoi pour aller chercher moi-même le colis - le chauffeur est passé sans doute pendant mon absence, n'a pas déposé le colis chez un voisin et n'a pas daigné faire une seconde livraison.....les autres concurrents le font - vraiment nul chez GLS
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Response from tompress.com
We have noted your appreciation of the carrier.
C
Rating: 4 out of 5
All OK with no problems
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V
Rating: 4 out of 5
prices for shipping very confusing - does not match the stated shipping prices
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Good, but I was expecting a product closer to the measurements of my motorcycle phone G slightly larger cases, but it'll do fine as is
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Response from tompress.com
Unfortunately, you've come to the wrong site. We only offer products for food processing.
V
Rating: 4 out of 5
Nice webshop, good pictures. When translating into German, some information is unfortunately lost (French company). Processing and customer service tip top
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C
Rating: 4 out of 5
unfortunately, the object was a little different from the imprression of the photo somonque ok
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A
Rating: 4 out of 5
Yes very satisdait
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C
Rating: 3 out of 5
The grater does a very good job, but the item has many flaws : splashes everywhere; above it lacks a cap with a hole and a cylinder above for inserting apples; the inner cylinder of the grater fills up and you have to empty it by hand; at the bottom you need a door to parry splashes, which can be opened to clean the cylinder; the pestle is useless I replaced the crank to use a drill.
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Response from tompress.com
Good morning Mr. Falletti. Thank you for your report and valuable advice. We will improve the article to make it as efficient as possible. CUSTOMER SERVICE TOM PRESS ITALIA
A
Rating: 3 out of 5
I received my parcel a month later, you mentioned the wrong zip code.
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A
Rating: 3 out of 5
No matter how many times I turn the box and the instructions upside down... I can't find out where my extractor was made.... Probably in Sweden.....
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Response from tompress.com
Your extractor comes from one of the last French manufacturers in Alsace to use European raw materials.
A
Rating: 2 out of 5
I bought a N° REBER stainless steel manual épépineuse, in particular to press small fruits (blackberries, raspberries, ...) It doesn't work at all the pulp isn't evacuated and quickly blocks the auger (whether the fruits are raw or cooked) even when pressing only very small quantities at a time what can I do?
thanks
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thanks
Response from tompress.com
Hello, don't hesitate to contact us, I've sent you an e-mail with some advice and precautions to take. Don't hesitate to get in touch!
A
Rating: 3 out of 5
we don't ADVISE a 14 year old high school student; like an adult the result is that this student comes out with a jacket that fits him; certainly very well; but ....comme he's in growing pains he'll only wear it for 2 to 3 months .... and at the price of your articles .... we won't replace it at your place it will also avoid the companions looking like nerds.
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Response from tompress.com
Site error, we don't make children's clothing.
A
Rating: 4 out of 5
Nothing to complain about with TomPress. The only downside is the 3-day Coliposte delivery service.
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A
Rating: 4 out of 5
An improvement in technical specifications would undoubtedly avoid the need to place two orders to achieve the desired result.
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V
Rating: 4 out of 5
The product is unstable and is likely to break shortly due to the twisting caused by material fatigue. The tomatoes are squeezed out and that's it. The waste is about 50 and still contains at least 30 pulp which remains unused. This "fruit press" misses the point. A faulty design."
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Response from tompress.com
This tomato press is the smallest in the range, do not hesitate to press the mass a second time to really extract all the juice from the tomatoes. For straining several kilograms of tomatoes, a more efficient tomato press with a larger funnel is of course more suitable.
A
Rating: 3 out of 5
Hello, for the delivery service no contact with the customer, we had no information concerning the delivery. The delivery man left the goods with the neighbors. On the other hand, when I sent an e-mail to your company's customer service, your staff is not very friendly and they need to make some effort to listen to your customers. cordially M Leblond
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Response from tompress.com
Hello, thank you for your order. As usual, we have acknowledged receipt of your order and its shipment by e-mail, which you should find in your inbox. Please do not hesitate to create an account on our site, so that you can follow the progress of your orders, invoices, etc.
A
Rating: 4 out of 5
the order and the merchandise are as I expected, but the packaging is not very convincing. the beer preparation boxes are very dented.
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Response from tompress.com
Don't hesitate to give us details of your delivery. You can reach us on 05 63 71 44 99 or [email protected].
A
Rating: 4 out of 5
Order received promptly and on time
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A
Rating: 2 out of 5
problem encountered on a vinegar maker, email sent on 07/09/2016 on the subject and unanswered to date;
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Response from tompress.com
A file has been opened with our after-sales service, and I will pass on your request so that you can be contacted as soon as possible.
A
Rating: 4 out of 5
give it a try and we'll see
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C
Rating: 4 out of 5
Delivery time ok I could not use the smaller gear because it does not fit perfectly with the other one (too much play)
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Response from tompress.com
Good morning Mr. Ferrara. If you need a part replaced please check the Terms and Conditions on the website. We are available for any clarification.
A
Rating: 4 out of 5
It's a shame that a few items were broken and couldn't be detected right away.
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Response from tompress.com
Please contact us to let us know: 05 63 71 44 99 or [email protected]
A
Rating: 4 out of 5
Satisfactory delivery
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A
Rating: 4 out of 5
it corresponds to what I was looking for very good power I will recommend it around me
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A
Rating: 4 out of 5
I'm satisfied with this appliance, but I'd like to make a suggestion: a system for blocking the drain cock when you want to empty the water would be very useful. I've found the solution, I block the lever with a cork. The book that was recommended to me by email is very useful. Thank you
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A
Rating: 4 out of 5
Fast delivery, well packaged product
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A
Rating: 3 out of 5
Impossibility of obtaining a reliable delivery time (+ or - 1 week) in the event of stock shortage.
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A
Rating: 3 out of 5
product was bent on delivery
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Response from tompress.com
Please do not hesitate to contact our customer service department on 05 63 71 44 99 or [email protected].
A
Rating: 2 out of 5
Packaging sucks to keepyou can't keep it once it's opened from the plastic wrapping,, really sucks I don't make 25kg of sausage in one goso I think you could put it in an airtight box.....
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Response from tompress.com
Hello, casings can be kept for about 12 months in the refrigerator in brine.
A
Rating: 4 out of 5
Good products Reliable
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A
Rating: 4 out of 5
Products excellent on price / performance. Manuals very basic and poor quality Home delivery does not work well. Packaging not suitable for contents SAV good
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A
Rating: 4 out of 5
always satisfied
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A
Rating: 3 out of 5
I bought a Reber dehydrator for fruit and vegetables in stainless steel. This appliance really lacks power. 2 full days of drying for tomatoes, the same time as in the sun on my terrace.
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